BISS Support Services

07/05/2025

💙 Your journey. Your choices. Your support—your way.

Navigating the NDIS can feel overwhelming, but you don’t have to do it alone. At BISS Support Services, we take the time to understand what matters most to you—your goals, your independence, your dreams.

Whether it’s finding the right support worker, accessing services that truly fit you, or simply having a team that listens, we’re here to make the process easier, clearer, and tailored to your needs.

✨ We’re excited to welcome new participants from Sunshine Coast, Brisbane, and Ipswich! If you're looking for support that feels right, not just available, let’s connect and build something that truly works for you.

Contact us on 0429 407 718 or info@bisssupportservives.com

04/05/2025

🔹 When the right support worker meets the right client, something incredible happens—the puzzle pieces fall into place. At BISS Support Services, we understand that finding the perfect match isn't just about qualifications—it's about personality, culture, language, and unique skills that align with your needs and goals.

💙 Your voice matters. Whether you have a preference for a particular worker or need extra support in the selection process, we're here to listen, guide, and ensure that you feel empowered every step of the way. If needed, we can connect you with an advocate to support you in this journey.

✨ Because when every piece fits, meaningful connections are made, and the support you deserve becomes a reality.

02/05/2025

One thing that makes BISS different is that we take an active part in ensuring all our Disability Support Professionals (DSP) are also supported.

We believe that the members of our Teams are instrumental in providing quality support to our Clients.

In order to do that they must feel they are respected, valued, and supported in their role, as well as being provided the flexibility they need to balance their work and their personal lives too.
So BISS Management work with Team Members to make sure this is a priority.

Because if the main people who are caring for our Clients are not ok, are not valued and respected for the work they do and the care they provide, how we expect them to be able to be the best of their ability to those who are vulnerable and rely on us?

Ways BISS support the Teams are:
* Regular one-on-one (monthly or more)catch ups
* Development training
* Management available for debriefing after shifts
* Ongoing training adding to existing skills and for new ones
* Recognition of work and achievement

If you'd like to know more, you can reach out via messenger, email on info@bisssupportservices.com or call on 0429 407 718

30/04/2025

We often hear sad and disturbing stories from people about a system meant to empower and improve quality of life.

Far too many individuals experience neglect, have their needs ignored, promises of support and empowerment broken, experience lack of respect and are simply not being heard.

That’s NOT how we do things.

At BISS Support Services, we believe in genuine, participant-centered support.

Every individual deserves care that upholds their dignity, fosters independence, and listens to their voice.

✅ We prioritize respect and collaboration
✅ We ensure responsive, high-quality support
✅ We advocate for accountability and transparency

We refuse to be part of the problem.

We choose to be part of the change.

If you or someone you know has experienced neglect, we encourage you to speak up—your voice matters.

Together, we can make a difference 💙

19/04/2025

At BISS Support Services we focus on person-centred planning focusing on individuals with disabilities being the primary drivers of their support plans, rather than being passive recipients of care.

This approach emphasizes understanding an individual's unique needs, goals, and preferences, and working collaboratively to develop a plan that empowers them to live a fulfilling life.

Key aspects of person-centred planning in the NDIS:
* Empowerment and Autonomy *
YOU are actively involved in decision-making about YOUR support, promoting independence and self-determination.

* Focus on Individual Needs and Goals *
YOUR plan is tailored to YOUR specific needs, aspirations, and preferences and not the needs of us

* Collaboration and Partnership *
Support coordinators, families, friends, and any other relevant people all work together to create a plan that reflects YOUR goals and aspirations.

* Respect and Dignity *
YOUR individuality, rights, and choices are respected and upheld throughout the planning process at all times.

* Meaningful Outcomes *
YOUR plan aims to achieve meaningful outcomes for YOU, such as increasing social participation, improving well-being, and developing YOUR skills

* Flexibility and Adaptability *
YOUR Plan is regularly reviewed and adjusted to reflect the YOUR evolving needs and preferences.

Benefits of Person-Centred Planning
* Increased Satisfaction *
You are more likely to feel satisfied with support when you are actively involved in the planning process.

* Improved Well-being *
A person-centred approach can lead to improving your quality of life, reduced depression and anxiety, and increased social engagement.

* Empowerment and Independence *
You are empowered to make choices and take control of your life.

* Enhanced Relationships *
Person-centred planning fosters strong relationships between the you, your support network, and your service providers.

These above are not just words.

They are the framework we run BISS Support Services on.

We are currently taking on more Participants and Support Workers to join our Team all across Brisbane. If you would like to know more, please give us a call on the number below, or send an email with any questions you may have.

07/04/2025

One thing all our Participants and other Participants we talk to say, is there is not enough variety of activities for people of various ages to go out and enjoy.

Well we want to change that.

We are currently putting together a list of activities and events that people have said they would like to go to.

And this is not just for BISS Participants, but for anyone who wants to come along and join in. So if you have any ideas, let us know and let's see if we can make this happen 😊

29/03/2025

BISS Support Service is all about providing the best quality of life for all Participants.

We understand our role is to support you in what YOU need. Do the activities YOU want to do and to assist you in those tasks you find challenging.

But that's not all.

We also help connect you to quality services you need who align with our vision, your goals, and are there to actively help you.

28/03/2025

While we are not affiliated with DRU, we love that these types of programs are available to Participants.

Participants Joining the World of Animal Rescue At Compassion Connect, we provide an inclusive program for individuals with disabilities centred around animal care. Contact Us Our Story Help Saves Lives at DRU Animal Rescue What We Do At Compassion Connect, we offer an inclusive animal care program....

23/03/2025

Yesterday, we visited the Disabilities Expo at the Brisbane Convention Centre, where we connected with support services and explored the resources available to providers and participants.

We encountered Kitty and Raffy and spoke with the author and illustrator about the inspiration behind the books and the creation of Raffy. The Raffy plush toy boasts six buttons with affirmations, rain sounds, and music designed to ease anxiety.

My daughter, who struggles with anxiety, found solace in the story, and we acquired a Raffy to assess its effectiveness. As seen in the photo, she has become deeply attached to it and often listens to the affirmations and rain sounds in her room.

Resources like Raffy can offer comfort, reassurance, and relief to children of all ages experiencing anxiety.

20/03/2025

How fun will this be!!

Register now!