Reboot Mindset Training

16/10/2025

This week I had the opportunity to take part in Effective Communication training to develop my skills as a Culture Coach.

It was very much an ‘aha’ moment; looking back on my week and noticing just how differently people communicate and connect.

It turns out I’m definitely the Safekeeper (Green) which made so much sense in both my work and personal style.

Looking forward to putting these insights into practice to strengthen how I connect and collaborate with others."

😍🙏🟢🟡🔴🔵🙏😍

Have you ever wished you had a user's manual for conversations with people who think toooootally differently to you? Well tah-dah!!! Here it is!

In addition to being called a hilarious super fun session, Click! Colours has been called a personality tool, a communication tool, and a behaviour decoder. But to me, it's a human translator with a bonus troubleshooting section.

Seriously, once you wrap your neural pathways around this model, people will make so much more sense to you (and you'll know exactly how to communicate in a way that makes sense to them too).

People will no longer seem blunt, overly emotional, controlling or flaky - because they're only those things when you can't get the outcomes you need from them. Once you discover where they sit in the Click! Colours line-up, you'll know exactly how to get them to focus, follow-though, lighten-up and get hard stuff done.

Drop me a message or email me if you'd like to know more about how easy it is to get everyone swapping from "huh?" to "yep, got it!" Leanne@RebootMindsetTraining.com.au

11/10/2025

I really wanted to stay in my jammies and drink more coffee this morning… which is exactly why I hauled my sulky self to Pilates.

Sometimes the biggest workout is arguing with yourself.

08/10/2025

Now here's an absolute ripper of a resource and it needs to be shared with every man you care about, so they have access to information when (or better still, before) they need it.

Big kudos to Men's Health and Wellbeing WA for packing this gem full of health and wellbeing services along with tips to help our favourite blokes be proactive in looking after themselves.

It takes a village - and it's time that men realised they don't need to do it all alone and that the stupid, prehistoric 'bag of cement' concept is as redundant as the belief that real men don't cry.

Here's the link to download ithttps://menshealthwa.org.au/wp-content/uploads/2025/08/Blokes-Book-2025.pdf

05/10/2025

Here’s a fab new word for you - JOGAYOP

It’s that magical mental switch flip that happens when you realise no one’s holding up scorecards, or handing out big shiny trophies for burnout.

This was a massive lesson I learned some years ago. I had stretched myself so thin working extra hours, making sure I didn’t let anyone down or look like I was doing a sh*tty job, and as a result I hit the wall big time.

My pancreas pulled rank, slammed me in a hospital bed of pain controlling sedation for several days and recovery meant I had to start saying “no”.

And the weirdest thing happened.

People said “ok”.

No one died, and I learned that it was never them expecting the world of me, it was me assuming they were expecting the world of me.

You’re allowed to slow down, take your time, and actually enjoy the bloody ride.

Fun fact - I now achieve more, my working less. Go figure!!

Is there a chance that, in some part of your life, you’re performing for non-existant scorecards too?

03/10/2025

The other day I was adulting and preparing for a brow microblading touch-up (oh the joy of not needing to colour them in anymore) happening the next day.

I have a little tube of numbing gel I have to put on a half-hour beforehand, and I thought I’d whip it into my bag, so I didn’t (as usual) forget to bring it.

I always keep it in the same spot, in a zip lock bag in my bathroom cupboard.

Except, when I went to grab it, it wasn’t there.

And when I say, “wasn’t there,” I mean literally!

It was gone.

After scratching my head a bit and coming up with a total blank, because it’s ALWAYS there, I tore half the house apart trying to find it.

I ripped through drawers, pulled apart cupboards, raided handbags (oh the treasures I found in those), checked the car, even rummaged through the first aid kit, all the while narrating out loud to the cat that this is ridiculous, because I never put it anywhere else than the bathroom cupboard.

It HAS to be there. But yet another search in, behind, around tubes, containers, products and fake news miracle wrinkle erasers, nope. It was gone!

This went on for a couple of hours until I eventually gave up and resigned myself to the fact that I’d need to cancel my appointment (because the gel is a prescription and takes a couple of days to get) and sulky-sulk, forgo my deposit.

Oh well, if that’s the worst that happens to me that day, I’m not doing too bad. Nope, who am I kidding? This was NOT ok!

Anyway, you WON'T %$ #?ing believe it.

The next morning, I opened the bathroom cupboard to grab my toothbrush … and there it was.

That bloody tube.

Sitting there, plain as day.

EXACTLY where it was supposed to be - except it wasn’t in the zip lock bag.

It was just lying there, all smug, and if it had eyes, I reckon they’d be rolling.

WTH!!!

It was RIGHT THERE!

In the place I had looked 37 times the night before!

And THAT'S when it clicked🤦‍♀️

I hadn’t been looking for the gel, I had been looking for the zip lock bag, and my brain had dismissed everything that, well, WASN’T a zip lock bag.

And as I stood there, dumbfounded at the work, and stress I had created for myself, I couldn't help but reflect on how we do this kind of stuff every day.

We go searching for proof that we’re ok, that other people like and support us, that our team, our success, our communication, our bodies and our worth are all right up there, racing towards “absolutely smashing it”.

But one thing always gets in the way.

Confirmation bias – which is our brain’s habit of noticing, valuing, and seeing ONLY the stuff that supports what we already believe, and ignoring or dismissing anything that contradicts it.

In other words, once you’ve decided something is true, such as:

‼️My numbing gel lives in a zip lock bag.
‼️That team member is lazy.
‼️I am crap at tricky conversations
‼️I don’t like that person.
‼️That person doesn’t like me.
‼️I’m no good at ...
‼️I’ll never be, do, have …..

… that’s all you’re going to see. Even if there’s a sh*t tonne of proof to the contrary, doing the lambada in front of you.

Everything else gets blurred out, distorted or deleted from your awareness.

So, here’s a question for you – what great stuff are YOU missing, because you’re hellbent on only seeing what you’ve convinced yourself is true?

And here’s another question - what if it’s not?

Maybe the real touch-up we need isn’t with our brows, it’s with our unhealthy, screwed-up, outdated bias.

Thoughts?

30/09/2025

Nothing says psychosocial hazard quite like being ‘voluntold’ you need unpaid annual leave for your annual leave.

23/09/2025

If you’re in charge of a team, here’s something you NEED to know.

Staff don't need a leader when things are going well, they need a leader when things are going south. And your ability to lead when things aren’t going well is the difference between a team that works well and a team that doesn’t.

A team needs a leader who can identify issues without making them personal, set boundaries without making them feel like punishment and have conversations that inspire accountability, not compromise it.

A leader's ability to do these things all comes down to their own understanding of emotional intelligence and how to demonstrate it.

A leader WITH emotional intelligence will walk into difficult meetings without that knot in their stomach, they'll know how to read the room and keep themselves steady when things get heated, they'll know how to get people actually listening (instead of resisting or retreating) and they'll have people solving problems instead of contributing to them.

But, a leader without strong emotional intelligence is NOT a leader who's defective or somehow inept, they are simply a leader who's never been taught what EI is or how to use it.


So, if you’re exhausted, done with the eggshells (and emotional landmines) and want to become a leader people trust and want to listen to, you still have a little time to save yourself a place and do something incredibly helpful for your team and for your own sanity.

You’ll be amazed at how easy it is to navigate different personalities once you know how and in doing so, you’ll be raising the bar for your team.

Wednesday, October 15th and Thursday, October 16th.
8.30am – 4pm in Bunbury.
$695pp which includes lunch both days, a workbook reference and tools and strategies you can implement immediately.

‼️(This training is scheduled again for February 2026 at $995pp so if you can make October’s roll out, you’ll be saving $300 along with your team’s morale.)


Here's the link to learn more and to register. ONLY 6 places left.

https://events.humanitix.com/emotionally-intelligent-leadership-october-15-16

09/09/2025

Just as an FYI - this training has had huge take-up in local government, and the feedback has indicated that leaders are better equipped to mitigate conflict, not just manage it, that their role has become easier and several participants ranked it as one of the best trainings they have attended.

One also said that looking back on past issues, he now sees that if he'd had these tools, the outcomes would have been a lot better.

Oh, and apparently the food is "next level". 😀

Learn more: https://events.humanitix.com/emotionally-intelligent-leadership-october-15-16

I would be so grateful if you'd share this with any contacts you have in local government so they can decide it it's a good fit for them.

Emotionally Intelligent Leadership Training - ensures your workplace is preventing psychosocial hazards, not causing them without realising.

01/09/2025

Here's EIGHT ways to tell if our Emotionally Intelligent Leadership training will be helpful for you:

1️⃣ You sometimes walk away from conversations replaying what you said, thinking that you should have handled it better (and even begin comparing yourself to people you think would have).

2️⃣ You feel drained when emotions run high, or from anticipating that they’ll be running high.

3️⃣ You dread stepping into tough conversations, so find yourself watering them down or camouflaging the real issue because you just don’t want to start a fight or make things worse.

4️⃣ Your workload keeps on growing because it’s easier to fill the gaps yourself, because everyone’s already got a full workload.

5️⃣ You sometimes hold back feedback because you don’t want to add extra stress to someone you already know if struggling with things at home.

6️⃣ You know you’re capable but get up in your head with self-doubt if things get tense.

7️⃣ You are exhausted and as a result make unhealthy choices or stop looking after yourself.

8️⃣ You can relate to two or more of the above.

This training will give you tools and strategies to start doing things differently, in a way that gets everyone’s needs met – including your own (without needing to upset or appease anyone in the process).

Guaranteed!

Learn more and register here:

https://events.humanitix.com/emotionally-intelligent-leadership-october-15-16

31/08/2025

Woohoo! Work it baybeeee!!! 🪩
Check out Eyes At Optometry’s Framing Our Strengths fashion parade.

In this teambuilding session, they got a chance to “see what others see”, through a pair of glasses decorated to reflect the strengths others value in them. 🔎 🌟

Oh, and I’m speaking from experience here - go and book your next eye test with them. They go above and beyond and you won’t believe the extra care and education you’ll get. 🙌🏻

Plus, you won’t be prescribed new glasses unless you actually need them. 👌🏽

Really REALLY great people who don’t just see your eyes, they see you!!

Eyes at Optometry Australind
Eyes at Optometry Dalyellup
Eyes at Optometry - Falcon

Video credit: Brieanna Rowe

29/08/2025

It's not often we get to see ourselves through someone else's lens, but that's exactly what the crackerjack Eyes @ Optometry team gave each other an opportunity to do this morning.

The task was simple:
1️⃣ Pull a colleague’s name from the bowl.
2️⃣ Reflect on their energy, vibe, strengths etc.
3️⃣ Take a pair of over-sized glasses and turn them into a visual story of that person, using whatever wild materials you could find on the embellishment table.

It was so lovely listening to them then share the story of their creation to the person they made it for. So many layers of admiration, appreciation and glorious quirkiness.

We don’t always have 20/20 vision when it comes to ourselves, which is why we need sessions like this occasionally, with the people we work for (or work with), who help us see our gifts more clearly.

🙌Eyes at Optometry Australind
🙌Eyes at Optometry Dalyellup
🙌Eyes at Optometry - Falcon

22/08/2025

If you have young staff on the payroll, you’ve been wowed by most of them, but at other times you may have thought to yourself (more than once):

“Why won’t they just pick up the bl**dy phone?”
“Why don’t they just ask when they don’t know?”
“Why do I have to spell out everything out over and over?”

Well, if you have, here are five things I would like to help you understand.
FIRSTLY - it’s easy to assume this is laziness, entitlement, or that they just don’t care – but in my experience with younger staff (who I class as people aged 16 – 30), it’s often none of those. It’s simply that they’re inexperienced. They haven’t had decades of practice handling difficult conversations, dusting themselves off after making mistakes, or earning the ‘older and crustier’ stripes that we’ve had to earn (whether we wanted to or not).

SECONDLY – The reason they stay within the comfy doona of their comfort zone (where they’re not making phone calls, starting conversations with customers, asking for help or showing initiative, isn’t about avoiding work, it’s about avoiding humiliation.

THIRDLY - parenting has changed enormously. Back in our day (when we ate snails, slugs, and just sucked it up – or so it felt like), struggle was a normal part of life. Our resilience batteries started charging early because falling over, failing, and figuring it out were just part our childhood job description. These days, with so much emphasis on self-esteem and equality, parents do their best to protect and prevent those struggles. The intention is good, but the side-effect is that many young people step into the workplace and get suckerpunched with the lack of bubble wrap. It’s NOT about parent bashing, it’s about realising that young people, on average, have had far less practice at bouncing back. It doesn’t mean they’re weak, it just means they haven’t had a change to build their confidence.

FOURTHLY – When we were kids, the only thing we had to compare ourselves to were our siblings, our parent’s need to talk about “back in my day” and last year’s report card. Young people these days are relentlessly reminded, thanks to social media that they need to be skinnier, smarter and more popular. If their skin or muscle tone isn’t perfect, they’re automatically thrown in the “defective” pile and then get taught they’re anxious, introverted or inadequate. And remember, this is all they know. They never lived in an era where the only way to talk to your friends was to get on your bike and start peddling.
FIFTLY – is that a word? Is now! Young people (again, only in my experience from training them), are far more comfortable being defined by the labels they’ve been given. Seriously, imagine the struggle us boomers and gen-x-ers would have if we were sent back in time and had to navigate the gender, emotional and mental health pigeon-holing that’s such a normal part of young peoples’ every day experience. It’s like society has a ‘sorting hat’ that categorises them by limitations instead of potential. These labels that were meant to create understanding often end up creating walls that not only keep them safe, but also keep them small.

So now that I’ve probably either depressed you or annoyed you – let me conclude these five “in my opinions” with this bit of fried gold - our role as leaders is not to tell young people to rip their labels off and do better, but to teach them how to realise they’re not permanently glued on, so they can.

Here’s how I can help you do that.

I offer a full day training event called Confidence Training for Young Staff. It’ll help your young people go from avoidant to proactive.

Here’s what they'll learn:

✅How to confidently handle customer queries (in person and also on the phone).

✅How to respond professionally even when they don’t know the answer.

✅How to ask for help or guidance with the fear of looking stupid.

✅How to start building initiative and step up in small, practical ways.

This training is different to traditional theory-filled learning.

Instead of telling the young people who attend, what not to do, I’ll give them simple scripts and skills they can use straight away so phone calls, tricky questions and confusion about how to do something, become a lot easier to handle. It’s run in a low-pressure way where no one gets embarrassed or put on the spot, and it acknowledges the real barrier isn’t their laziness, but that it’s simply their lack of confidence.

By making this training conversational, relatable, and fun, those who come along will know that you’re investing in them, not punishing them.

🗓 September 23 or November 18.
⏰ 9am – 4pm
📍 Bunbury
🎟 $295pp + booking fee

You can learn more and register here: https://events.humanitix.com/confidence-training-for-young-staff