eHealth NSW

eHealth NSW Welcome to the official eHealth NSW page. eHealth NSW is provided by the NSW Government. This official page is managed by the eHealth NSW.

You’ll find us online during business hours (9am – 5pm, Monday to Friday). We’ll do our best to respond to you within 3 business days. Questions that relate to a specific activity within the NSW Government may be referred to the relevant Department or Minister’s Office for a response. As a public service agency, we’re unable to respond to political commentary. For COVID-19 updates and questions pl

ease visit the NSW Government website: https://www.nsw.gov.au/covid-19 or call the Service NSW COVID-19 hotline on 13 77 88 (available 24/7). For our community guidelines, refer to our website: https://www.ehealth.nsw.gov.au/social/community-guidelines

We’re building a new Artificial Intelligence capability at eHealth NSW and it’s an exciting time to get involved!While w...
27/03/2026

We’re building a new Artificial Intelligence capability at eHealth NSW and it’s an exciting time to get involved!

While we work to accelerate the use of AI across the system, our approach must remain grounded in transparency, accountability and trust.

Achieving this requires strong collaboration with industry, responsible data stewardship, and a clear commitment to ethical, legal and operational standards.

This work is being guided by the NSW Health AI Framework, produced by the NSW Health AI Taskforce.

It ensures we apply evidence-based approaches at scale to deliver safer, smarter and more connected care for the people of NSW.

To support this, we are hiring across three key roles:

💡 Product Design Manager – Artificial Intelligence
http://tiny.cc/AIProductDesign

💡 Senior Developer – Artificial Intelligence
http://tiny.cc/AISnrDeveloper

💡 Junior Developer – Artificial Intelligence
http://tiny.cc/AIJnrDeveloper

If you know someone who’d be a great fit, please share this update. And if you’re thinking of applying yourself, best of luck - we’d love to hear from passionate people who want to help make a real impact.

19/03/2026

This Harmony Week, we celebrate what makes eHealth NSW truly stronger — our people.

At eHealth NSW, approximately 49% of our staff speak a language other than English at home. That's not just a statistic, it's a reflection of the multicultural communities we proudly serve across NSW.

Week (16–22 March) carries a simple but powerful message: Everyone Belongs. And here, we live that every day.

The diversity of our languages, cultures, faiths, traditions and histories is fundamental to our success — shaping how we think, how we work together, and how we deliver culturally responsive services across the health system."
— Jacob Roy, ICT Director, 1RR & Customer Services, eHealth NSW.

Our strength comes from the unique perspectives and lived experiences of every single person on our team. Different languages. Different stories.

One shared purpose and better health for all of NSW. 🧡

Great conversations, thoughtful questions and a shared focus on better care, thank you to everyone who spent time with u...
13/03/2026

Great conversations, thoughtful questions and a shared focus on better care, thank you to everyone who spent time with us Australian Healthcare Week.

It was a valuable opportunity to hear different perspectives on how digital health and AI can support patients, clinicians and the wider health system, and to continue an important conversation about where these technologies can make the biggest difference.

Richard Taggart, Chief Executive eHealth NSW, delivered a keynote on the role AI can play in improving care across NSW Health and also took part in a panel discussion on Australia’s end-to-end digital health vision.

William Chen, our Director of Finance, Corporate Governance and Risk, contributed to a separate session on AI in procurement, sharing how AI can help identify inefficiencies, improve forecasting and support more informed operational decision-making.

We’re proud to be working alongside partners across the health system, government and industry to help ensure new technologies are adopted in ways that are safe, practical and focused on better care.

Thanks again to everyone who joined the conversation, shared their perspectives and took the time to connect with us!

Learn more about the event: http://tiny.cc/AH2026

05/03/2026

The NSW Health system makes up 6.6% of our state’s greenhouse gas emissions, and the digital services we deliver contribute to that footprint 🌏

At eHealth NSW, we’re in a position to make a real difference.

That means reducing our own emissions, while also helping to drive more sustainable practices across the broader NSW Health system.

In this video, hear from William Chen, Director of Finance, on how he’s working with the eHealth NSW Environmental Sustainability Working Group to drive practical, everyday change and keep sustainability at the heart of how we operate.

Read more: https://www.ehealth.nsw.gov.au/s/sustainability

This weekend, our amazing eHealth NSW colleagues proudly represented us and NSW Health at the Sydney Mardi Gras Parade. ...
02/03/2026

This weekend, our amazing eHealth NSW colleagues proudly represented us and NSW Health at the Sydney Mardi Gras Parade. 🌈

It was a night filled with colour, community and connection. Reflecting on the experience, Henry Babić shared “It was a red-iculously vibrant, high‑energy experience!”

We’re proud to stand with our LGBTQIA+ staff, patients and communities not just at Mardi Gras, but every day.

Inclusion, respect and belonging are at the heart of everything we do. ❤️

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This weekend, our amazing eHealth NSW colleagues proudly represented us and NSW Health at the Sydney Mardi Gras Parade. ...
02/03/2026

This weekend, our amazing eHealth NSW colleagues proudly represented us and NSW Health at the Sydney Mardi Gras Parade. 🌈

It was a night filled with colour, community and connection. Reflecting on the experience, Henry Babić shared “It was a red-iculously vibrant, high‑energy experience!”

We’re proud to stand with our LGBTQIA+ staff, patients and communities not just at Mardi Gras, but every day.

Inclusion, respect and belonging are at the heart of everything we do❤️

A big welcome to our 2026 eHealth NSW interns!We’re thrilled to have 19 talented interns joining teams across eHealth NS...
23/02/2026

A big welcome to our 2026 eHealth NSW interns!

We’re thrilled to have 19 talented interns joining teams across eHealth NSW, including:

👩🏽‍💻 Clinical Engagement
☁️ Cloud
💬 Customer Service
🛠️ Strategy
💼 Corporate Applications
💰 Finance
🧑‍🤝‍🧑 People & Culture
🔧 Solution Architecture
📦 SDPRIA — spanning cloud hosting, procurement, program teams and more.

Our internship program gives final‑year students a 12‑month opportunity to learn, grow and build their skills across a wide range of disciplines.

We’re delighted to welcome this year’s cohort 👏

Learn more about the program: https://bit.ly/3Iufw33

The Year of the Horse is all about energy, progress and momentum. The zodiac is the perfect inspiration as we continue d...
20/02/2026

The Year of the Horse is all about energy, progress and momentum. The zodiac is the perfect inspiration as we continue driving digital innovation and stronger collaboration across eHealth NSW.

This week, our team celebrated Lunar New Year with a staff‑funded event organised entirely by our people. It was a fantastic showcase of culture, community and talent, featuring:

✨ A vibrant lion dance performance by our staff.
✨ A stunning guzheng and Chinese calligraphy session.
✨ Plenty of colour, food and connection across teams.

Germaine Kew, Senior Business Analyst and one of the key organisers of the event brought everyone together including our Executive team and Adjunct Professor Alfa D’Amato, Deputy Secretary, Financial Services and Asset Management, and Chief Financial Officer of NSW Health.

“It’s always great to bring staff together to celebrate Lunar New Year and strengthen our sense of community," says Germaine.

Events like this remind us how important it is to celebrate the diversity that makes our organisation stronger and how our shared goals are powered by the people behind them.

Wishing everyone a prosperous and uplifting Lunar New Year

Gong xi fa cai! 🧧🐎

18/02/2026

Wishing a meaningful and blessed to all who are observing. 🌙

This month is a special time for reflection, generosity and community. We hope it brings comfort, strength and togetherness to you and your loved ones.

🌈 As the celebrations begin for Mardi Gras, we’re proud to shine a light on the importance of visibility, inclusion and ...
16/02/2026

🌈 As the celebrations begin for Mardi Gras, we’re proud to shine a light on the importance of visibility, inclusion and belonging across eHealth NSW.

This year, Henry Babic from our team has shared his reflections on what means to him, from the power of showing up, to the joy of being able to express your whole, authentic self. It’s a great reminder of why inclusive workplaces matter.

Read Henry’s story and our full article below 👇
https://shorturl.at/eZENd

"All that waiting around a landline is now over. You can be walking around, attending to other tasks or seeing other pat...
11/02/2026

"All that waiting around a landline is now over. You can be walking around, attending to other tasks or seeing other patients." 👨‍⚕️

Have you listened to our latest Let's Talk eHealth NSW podcast episode 'Snapshots of virtual care: Role Based Messaging'?

In this episode, we hear from Chief Medical Information Officer at Western Sydney Health, Professor Naren Gunja, and Role Based Messaging Product Owner, Simon Plummer, on how Role Based Messaging is supporting clinical communication across the district.

🎧 Listen now: https://lnkd.in/gNR6UzST

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