eHealth NSW

Welcome to the official eHealth NSW page. eHealth NSW is provided by the NSW Government. This official page is managed by the eHealth NSW.

You’ll find us online during business hours (9am – 5pm, Monday to Friday). We’ll do our best to respond to you within 3 business days. Questions that relate to a specific activity within the NSW Government may be referred to the relevant Department or Minister’s Office for a response. As a public service agency, we’re unable to respond to political commentary. For COVID-19 updates and questions please visit the NSW Government website: https://www.nsw.gov.au/covid-19 or call the Service NSW COVID-19 hotline on 13 77 88 (available 24/7). For our community guidelines, refer to our website: https://www.ehealth.nsw.gov.au/social/community-guidelines

15/12/2025

“MedSync saves me over 5 hours of clinical time a week. It’s extremely easy to use and you see the dividend in the time you can recover.”

Have you listened to our latest Let’s Talk eHealth NSW eHealth NSW podcast episode ‘Snapshots of virtual care: MedSync’?

In this episode, we hear from host Danielle Johnson, Miranda Pye, Burns Nurse Practitioner at Sydney Local Health District, and Simon Plummer, MedSync Product Owner.

They discuss how one platform, available via Microsoft Teams, is enabling clinicians to share and upload clinical images quickly, as well as connect with external providers securely across all local health districts.

🎧 Listen now: tiny.cc/ehealthpodcast

01/12/2025

A huge thank you to everyone who joined our eHealth NSW Christmas celebration, an event proudly funded by staff who wanted to recognise the achievements and momentum we’ve created together this year.

It was a chance to pause, reconnect and celebrate the people behind the work. The teams who keep our systems moving, and every individual who shows up with a genuine commitment to improving the health and lives of people across NSW.

This year asked a lot of us. And we showed up, together. Next year will ask even more and that’s something to be excited about.

More collaboration. More ambition. More impact for the communities who count on us.

Here’s to a big 2026 where we push further, aim higher and keep building a stronger, healthier future for the people of NSW. ❤️

24/11/2025

🎙️ New podcast alert!

What’s the secret to 1 million images shared safely?

Available on your mobile phone via Microsoft Teams, MedSync is supporting clinical collaboration across NSW Health. Miranda Pye, Burns Nurse Practitioner at Sydney Local Health District, uses it to save over 5 hours every week in her work.

In this episode, host Danielle Johnson sits down with Miranda and MedSync Product Owner, Simon Plummer, to discuss how MedSync was built with the collaboration of over 100 clinicians and the real impact it's having on clinical care.

🎧 Listen now: tiny.cc/ehealthpodcast

19/11/2025

Almost 1 million clinical images shared and more than 11,000 clinicians already connected - all brought together on one secure, seamless platform called MedSync.

In the next episode of Let’s Talk eHealth NSW, host Danielle Johnson sits down with burns nurse practitioner Miranda Pye from Sydney Local Health District and eHealth NSW product owner Simon Plummer to unpack the story behind MedSync and how it’s transforming clinical collaboration across NSW Health.

👉 Subscribe now http://tiny.cc/ehealthpodcast

🎧 Until then, here’s a sneak peek of what’s coming.

12/11/2025

We won! 🏆

In exciting news, eHealth NSW has been announced as the winner of the prestigious Technology Business Management Pioneer Award for the APAC region at the global TBM Council Awards in Miami.

"Winning the TBM Pioneer Award is a proud moment for our team, as it recognises how we’ve embedded TBM at eHealth NSW to meet evolving business and customer needs," said Moazum Chaudhry, Manager, Technology Business Management team.

By using data to guide smarter decisions, we’re making sure every taxpayer dollar is invested wisely helping build a more connected, efficient and effective healthcare system for the people of NSW.

Congratulations to the team 👏

Learn more: http://tiny.cc/TBMAward

11/11/2025

At the 11th hour on the 11th day of the 11th month, we pause to honour all who have served and sacrificed in wars, conflicts and peacekeeping operations.

Today, we remember the courage, resilience and selflessness of those who gave their lives for our country and those who returned forever changed.

eHealth NSW honours their sacrifice and recognises the veterans and service members within our organisation.

Lest we forget ❤️

28/10/2025

Diwali, the Festival of Lights, is one of the most cherished celebrations around the world and here at eHealth NSW.

For many colleagues, it’s a time to honour heritage, celebrate with family, and embrace hope for the year ahead.

This year, Diwali was celebrated from the ground up, with staff sharing traditions, stories, food and dance. From colourful outfits and homemade sweets to heartfelt conversations, it was a joyful showcase of culture and connection.

Led by the Rostering, Payroll and Health Support Applications team, Service Delivery, and Data Analytics Services, the celebration reflected the power of inclusion and belonging across our workplace.

We’re proud of the rich cultural tapestry that defines us. Our Diversity, Equity, Inclusion and Belonging Strategy 2024–2026 is more than policy - it’s our commitment to ensuring everyone feels safe, valued and celebrated 👏

Learn more: http://tiny.cc/diwali25

17/10/2025

Have you ever wondered what it’s like to navigate healthcare without speaking the language? 🤔

Soon, clinicians at South Western Sydney Local Health District will be able to experience it firsthand with Cultural Compass - a new virtual reality training tool that helps put them in the shoes of people who don’t share their language.

Through immersive VR, Cultural Compass highlights the real challenges faced by people from culturally and linguistically diverse (CALD) backgrounds, helping build understanding, empathy, and more inclusive care 🫶

This innovative project is the result of a collaboration between eHealth NSW,, South Western Sydney Local Health District, NSW Refugee Health Service, UNSW, Health Education and Training Institute (HETI), and NSW Health's Strategic Priority – Elevating the Human Experience, supported by KINDLAB initiative funding.

Learn more: http://tiny.cc/culturalcompass

30/09/2025

Did you know it's Cyber Security Awareness Month?

At eHealth NSW we play a crucial role to ensure our digital systems and services across NSW Health remain secure.

Think of cyber security like buckling your seatbelt or locking your front door. It’s a simple daily habit that keeps your accounts and devices safe.

Watch our quick video to discover 5 simple steps to protect yourself online or visit https://lnkd.in/gEGmFQ_a

26/09/2025

We're very please to announce that eHealth NSW's Technology Business Management practice has once again been recognised on the global stage, named as a finalist in the TBM Council Awards for the APAC region.

Technology Business Management is a framework that helps organisations, like NSW Health, understand, manage and communicate the value of technology investments.

It gives clear visibility into IT spending, linking technology costs like cloud services and software to business value and outcomes.

“Our mission is to empower NSW Health to respond quickly to change, make informed, data-driven decisions, and unite around shared goals.

We’re dedicated to delivering meaningful outcomes while optimising and transparently managing our customers’ IT investments,” said Moazum Chaudhry, TBMO Senior Manager

Building on our 2023 Public Sector Excellence win, this recognition highlights our leadership in using TBM to increase cost transparency, reduce manual effort, improve data quality, and strengthen stakeholder trust.

This is ensuring taxpayer funds deliver better healthcare through smarter, value-based digital decisions.

Winners will be announced at the 2025 TBM Conference in Miami on 10 November.

📸 Best of luck Rebecca Lee, Snehal Sharma, Emily Zuniga, Umair Awan, Moazum Chaudhry, Samuel Bartlett and William Chen - we have our fingers crossed for you! 🤞

16/09/2025

Every quick login and reliable connection at NSW Health is thanks to a colleague working behind the scenes to make your day a little easier 💻

This IT Professionals Day, we’re shining a light on the people whose care and dedication keep our systems and our teams running smoothly.

Hear from Bri Gato, who leads our Customer Feedback Forum and helps turn colleague feedback into better, more user-friendly systems.

And meet Zafira Khan and S M Nayemul Islam, two of our Desktop Analysts, who’ll share what it means to keep our health network connected and supported every single day.

From logins to lifesaving systems, thank you to our IT teams who make it all possible 👏

Learn more: http://tiny.cc/itprofessionals

02/09/2025

Are you a proud Aboriginal or Torres Strait Islander student?

Ready to kickstart your career while making a difference in digital healthcare?

We are very excited to announce that applications are now open for internship roles targeted specifically for Australian Aboriginal and/or Torres Strait Islander people for the eHealth NSW and Single Digital Patient Record Implementation Authority 2026 Internship Program.

Come and work on exciting digital health projects, earn while you learn and be part of a workplace where your voice matters ❤️

Apply here 👉 http://tiny.cc/Internship26

Address

821 Pacific Highway
Chatswood, NSW
2067

Website

http://www.ehealth.nsw.gov.au/

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