My Support Australia

02/09/2025

This is not the awkward conversation that needs to be have, this is the reality of our sector which is having a far wider impact than the 200,000 directly effected. Families and communities are suffering in silence. As a regional provider we hear everyday the challenges faced and help to navigate an already different system. Reach out if you need our assistance and support, call us on 1800 222 587

Aged Care Minister Sam Rae faced tough questions on ABC Radio over delays to 80,000 promised Home Care Packages, leaving...

22/06/2025

Calling all leaders. We would love to hear from you or someone you believe will add value to our team.

Expression of Interest – Board Members: My Support Australia invites expressions of interest from qualified and passionate professionals to join our Board as Non-Executive Directors, to support our strategic direction and governance during the transition to the new Support at Home Program. We seek...

06/03/2025

Start 2025 with a team who are here for you. My Support Australia strives to provide support services to enable you to achieve your goals, live a full and rewarding life whilst remaining at home.
As your locally owned and operated approved home care provider, we are here for you.

1. When you call us, you'll get a local, not a call centre.
2. We are here 24 hours a day, 7 days a week, 365 days a year
3. We are a family-owned business, with values to match.

Call us today to arrange a ‘no obligations’ conversation – 1800 222 587

My Support Australia is your local Aged Care and NDIS provider.

Your Care, Our Priority

18/01/2025

As part of our monthly series, Savvy Seniors, we’re bringing you helpful tips and solutions to make life a little easier.

This Month’s Tip: Motion Sensor Lighting

Motion sensor lights are a practical addition, perfect for hallways, bathrooms, stairways or even outside to light up paths.

Why Motion Sensor Lighting?
• Safety: Motion sensors automatically turn lights on when they detect movement reducing the risks of falls, especially at night.
• Energy Efficient: Since the lights only turn on when needed, you save on energy bills and help the environment too!
• Easy to Use: No more reaching for switches—just move and the light comes on!

At My Support Australia, we’re here to help seniors live independently and safely.

07/01/2025

As the holiday season approaches, we understand that care needs can change due to travel, family visits or changes in routine. At My Support Australia, we are committed to ensuring all our clients continue to receive the care and support they need during this busy time.

If you anticipate any changes to your care needs, please notify us as soon as possible so we can adjust schedules, staffing and services to accommodate them.

We want this holiday season to be as comfortable and stress-free as possible, so please reach out to us for any adjustments or concerns you may have.

22/12/2024

As the holiday season approaches, we want to take this opportunity to express our gratitude to our clients, carers and wonderful staff for your continued support throughout the year.

At My Support Australia, we’re dedicated to ensuring our clients have the support they need to enjoy a safe and happy holiday season.

Wishing you all a very Merry Christmas and a safe and Happy New Year. 🎄✨

22/12/2024

Looking to make a difference?

Are you an experienced case manager looking for a fresh approach?

Start your New Year commitment with sending an email careers@mysupportaustralia.com.au with your email and expression of interest cover letter.

Who knows what 2025 has planned for you, it is up to you to find out.

20/12/2024

At My Support Australia, we’re committed to ensuring that seniors have the support they need to enjoy this special time of year. Here are a few helpful tips to ensure the Christmas period is safe, comfortable and enjoyable.

1. Holiday Decorating Safety: Make sure decorations don’t become a tripping hazard as fallen ornaments or festive lighting cords can lead to a loss of balance.

2. Manage Holiday Stress: The holiday season can be a busy time so pace yourself and don’t be afraid to ask for help when needed or delegate tasks to ease your load!

3. Healthy Holiday Eating: It may be tempting to indulge however it’s important to maintain a balanced diet and stay well hydrated, especially during warmer weather.

4. Monitor Medications: Make sure you have enough medication to get through the holiday period and remember to stay on track with your usual medication schedule.

We also understand that Christmas isn’t always a joyful time for everyone. For some, whether due to loss, health concerns or loneliness, it can be a difficult season. Our team is here to provide support and ensure you have the care and assistance needed.

04/12/2024

At My Support Australia, we believe in participant-centred care that empowers you to live the life you choose. Our flexible daily living support services are designed to meet your unique needs and help you achieve your individual goals.

Our dedicated team offers support seven days a week, providing a wide range of services to ensure you can lead an independent, fulfilling life. Our assistance includes:

• Support with getting ready for your day
• Help with getting out and about in the community
• Assistance with household chores
• Food preparation and meal assistance
• Health and fitness support
• Help with getting to and attending appointments
• Travel and shopping support

To discover how we can assist you or your loved ones with daily living, visit https://www.mysupportaustralia.com.au/service/assistance-with-daily-living/

29/11/2024

As summer approaches, it’s important to prepare for the warmer months ahead.

Here are some key tips to help you get ready:

✅ Prepare Your Home: Ensure that your air conditioning or fans are clean and functioning properly to keep your living space cool. During the hottest parts of the day, close curtains or blinds to help maintain a comfortable temperature.
✅Check Your Health: Schedule regular health check-ups with your doctor, especially if you have chronic conditions. Discuss any medications you take that may increase sensitivity to light or heat.
✅Sun Protection: Safeguard your skin from harmful UV rays by applying sunscreen regularly. Wear lightweight, long-sleeved clothing and wide-brimmed hats for added protection. Whenever possible, try to stay indoors during the hottest part of the day, typically between 11am and 4pm.
✅Stay Active Safely: Engage in gentle exercises suitable for your fitness level, such as water aerobics, tai chi, or stretching. These activities can help keep you active without overdoing it!
✅Emergency Plan: Have a plan in place that includes important contacts and details for emergency services.

By following these suggestions, you can enjoy a safe and healthy summer!

27/11/2024

Home Care Packages provide essential support tailored to your needs, helping you maintain independence and quality of life in your own home.

Here’s a look at what services you can access through your Home Care Package:

1. Personal Services: Assistance with daily activities such as bathing, dressing, and grooming to help you stay comfortable and confident.
2. Nutrition, Diet & Meal Preparation: This includes meal planning and preparation services tailored to your dietary needs to feeding assistance where required.
3. Continence Management: Support and products to help manage continence effectively, ensuring your comfort and dignity.
4. Mobility and Dexterity: Providing mobility aids and supports and assistance in using them.
5. Nursing & Allied Health Services: Access to professional nursing and allied health services, including physiotherapy, occupational therapy and more to support your health needs.
6. Transport & Personal Assistance: Help with transportation for appointments or social outings, ensuring you remain connected and engaged in the community.
7. Management of Skin Integrity: Specialised care with bandages and dressings.
8. Telehealth: Access to healthcare consultations from the comfort of your home through telehealth services, making it easier to connect with your healthcare providers.
9. Assistive Technology and Aids: Support in acquiring and using assistive technology, aids and equipment to enhance your daily living.

At My Support Australia, we ensure your Home Care Package supports you in living your best life at home! If you have any questions about what services you can access, don’t hesitate to reach out to My Support Australia.💙

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25/11/2024

Navigating your journey to access a Home Care Package can feel overwhelming but My Support Australia is here to help you every step of the way.

Here’s a simple breakdown of the process:

1️. Receive your Assessment Outcome: After your assessment, you'll receive a letter detailing the level of care you’re approved for. This is the first step toward personalised support.
2️. Find Home Care Providers & Work Out Costs: Explore providers in your area and compare costs to find the best fit for you. My Support Australia can guide you through this process to ensure you get the most out of your package.
3️. Be Assigned a Home Care Package: Once you’re assigned a package, you’ll receive another letter confirming your Home Care Package level.
4️. Enter Into a Home Care Agreement: Establish a care agreement with your chosen provider that outlines your services, goals and fees.
5️. Manage Your Services: With your Home Care Package in place, you can now work with your provider to schedule and adjust services as your needs evolve.

Need assistance along the way? My Support Australia is here to ensure that you receive the advice and guidance needed to make your Home Care Package journey stress-free! . Visit our website to learn more https://www.mysupportaustralia.com.au/ 💙