Dr. Elaheh Basiri (MBBS, FRACGP) is committed to providing a vast range of high quality medical services to the local community of Kenthurst, Dural and the surrounding Hills District. Services provided include:
*Women's, Men's and Family Health
*Paediatrics/Antenatal Care
*Skin Cancer Diagnosis & Follow Up
*Non-Invasive Cosmetic Procedures
*Childhood Immunisations
*Travel Vaccinations
*Employment and Insurance Medicals
*Stress Management
*ECG/Cardiograms
*Healthscope Pathology
*Spirometry
*Minor Surgery
*Occupational Health Councelling
*IUD Insertion
*Implanon Insertion/Removal
*Instant INR Results
*Medical Checks
*Cryotherapy
*Workers Compensation
APPOINTMENTS:
*Consultations are either by appointment or walk-ins. Patients with an appointment have priority over walk-ins but patients requiring urgent medical care will be seen first. Non-Invasive Cosmetic Procedures and Treatments:
*Doctor Basiri performs cosmetic procedures within her practice.
*Restylane/Perlane restores subtle volume to the mid face area, smooth away wrinkles in areas such as crow's feet and nose to mouth lines and enhance facial contours. May also be used to enhance facial contours. May also be used to enhance lips. Dysport is an anti wrinkle treatment that reduced the appearance of lines and wrinkles in the frown area. Chemical Peels to reduce the appearance of fine wrinkles, tightens pores and repair sun damaged skin. FEES & BILLING:
All consultations with a general practitioner will be bulk billed if you have a Medicare Card. Please bring in your Medicare Card or number with you for all consultations. Some surgical procedures will attract a fee above what is claimable from Medicare. A fee will be charged for patients not registered with Medicare, and for consultations not covered by the Medicare Benefits Schedule. Items not covered by Medicare are Cosmetic Procedures such as Restylane (fillers), Dysport (anti wrinkle injections) and chemical peels and Pre-employment screening. Please see the receptionist prior to your consultation if you have any queries. If your visit is a result of a work related injury, you need to inform the doctor. Work related consultations and treatment will be billed to the employer or the insurance company involved. AFTER HOURS CARE:
If you require urgent medical attention outside practice opening hours, please contact Family Care Medical Services on phone number: 137425. You can arrange a home visit and you will be Bulk Billed if you have a valid Medicare Card. This service is only available to patients of this practice during Weekdays 6pm to 8:30am and Saturday and Sunday from 1pm. HOME VISITS (within a 5km radius)
*Home visits are available for regular patients who are sick and unable to attend this practice. These visits will be determined by the Doctor on their availability and on the patients medical condition. TELEPHONE CALLS:
*Should you wish to talk to the Doctor a message will be taken and the doctor will return the call at the first available time. REMINDERS AND RECALLS
*To provide for an efficient monitoring of your medical health, this practice offers a computerised system of reminders and recalls either by sms or phone calls. We will also contact you for follow up tests, immunisations, health care assessments, reviews of chronic health problems. PRIVACY:
This practice is committed to maintaining the confidentiality of your health information. Your medical record is a highly confidential document and can only be accessed by the Doctor. reception and general staff cannot access these records. TEST RESULTS:
Test Results are given during consultations in order to allow for appropriate discussions of their implications. WE ENCOURAGE PATIENT FEEDBACK. In order to maintain high quality care we welcome any constructive comments or suggestions. The staff are here to help, so please ask for any assistance. Due to unexpected incidences the Doctor may sometimes fall behind schedule. We apologise for any inconvenience caused. We do value your opinions and a suggestion box is located in our reception area where you may anonymously give any suggestions. If you are dissatisfied and wish to take your concerns further, you may contact the Health Clinic Complaint Commission on (02) 92197444
PREVENTATIVE HEALTHCARE:
Regular health checks and consultation with the Doctor when any changes or symptoms occur are an essential part of preventative care.
