Excel Care And Disability Services

02/09/2024

The National Disability Insurance Scheme (NDIS) is a government-funded scheme that provides support to Australians with disabilities. It aims to help individuals achieve their goals and live more independent lives.

Key Organizations Involved in the NDIS

➡️National Disability Insurance Agency (NDIA):

❇️The primary agency responsible for implementing the NDIS.
❇️Determines eligibility, approves plans, and manages funding.
❇️Provides information and support to participants and providers.

➡️Local Area Coordinators (LACs):

❇️Community-based organizations that assist individuals in understanding and accessing the NDIS.
❇️Help participants develop and manage their NDIS plans.
❇️Connect participants with suitable supports and services.

➡️NDIS Providers:

❇️Businesses or organizations that offer NDIS-funded supports and services.
Examples include:

❇️Support coordinators
❇️Therapy providers (speech, occupational, physiotherapy)
❇️Supported accommodation
❇️Community participation services
❇️Transport services

➡️Disability Advocacy Organizations:

❇️Advocate for the rights of people with disabilities.
❇️Provide information, advice, and support.
❇️Work to improve access to services and promote inclusion.

➡️Disability Support Pension (DSP):

❇️A government payment for people with severe and permanent disabilities.
Can be combined with NDIS funding to provide comprehensive support.
Need More Information?

Visit the NDIS website for detailed information and resources: https://www.ndis.gov.au/

Do you have any specific questions about the NDIS or these organizations?

📧 Email : excel.caredisabilityservices@gmail.com

💻Website : https://excelcareservice.com.au/

📞Call : 0432073017

📍Head Office : 30 Cabarita Road, Concord NSW 2137
📍 Liverpool Branch : 2/228 Macquarie Street, Liverpool NSW 2170
📍 Fairfield West Branch : 1/368 Hamilton Rd, Fairfield West NSW 2165

29/08/2024

The National Disability Insurance Scheme (NDIS) is a significant Australian government initiative designed to provide support for people with disabilities.

It's a landmark reform that aims to give individuals greater choice and control over their lives.

Key Milestones

➡️2007: The National Disability Agreement is signed, marking a cooperative approach between Australian governments to support people with disabilities.

➡️2008: The National Disability Strategy 2010-2020 is developed, outlining a vision for a more inclusive society.

➡️2011: The "Every Australian Counts" campaign launches, advocating for the introduction of the NDIS.

➡️2013:
The NDIS Bill passes through Federal Parliament.
The NDIS launches in South Australia and Tasmania, marking the beginning of a trial phase.

➡️2016: The NDIS begins to be introduced across Australia, with gradual rollout in different regions.

➡️2020: The NDIS is fully implemented across Australia, providing support to over half a million people with disabilities.

To get support :

📧 Email : excel.caredisabilityservices@gmail.com

💻Website : https://excelcareservice.com.au/

📞Call : 0432073017

📍Head Office : 30 Cabarita Road, Concord NSW 2137
📍 Liverpool Branch : 2/228 Macquarie Street, Liverpool NSW 2170
📍 Fairfield West Branch : 1/368 Hamilton Rd, Fairfield West NSW 2165

25/08/2024

1. Support Connection (Level 1)
➡️Role: Assists individuals in understanding their NDIS plan, connecting with service providers, and accessing community resources.
Supports:
➡️Explaining NDIS terminology and processes
➡️Connecting with relevant service providers
➡️Providing information about community supports and activities

2. Coordination of Supports (Level 2)
➡️Role: Provides more intensive support in implementing the NDIS plan and building the individual's capacity to coordinate their supports.
Supports:
➡️Developing and implementing strategies for managing supports
➡️Addressing any barriers or challenges that arise
➡️Assisting with planning and coordinating various supports

3. Specialist Support Coordination (Level 3)
➡️Role: Offers expert support for individuals with complex situations or high-level risks.

✅Supports:
➡️Providing specialized planning and coordination
➡️Managing complex service delivery systems
➡️Addressing severe disability management or mental health challenges

✅Qualifications:
While specific qualifications may vary depending on the provider, support coordinators typically have a background in:

➡️Social work: A Bachelor of Social Work degree is common.
➡️Disability studies: Degrees related to disability studies or rehabilitation can be relevant.
➡️Health sciences: Qualifications in occupational therapy, physiotherapy, or psychology can also be beneficial.
➡️Other relevant fields: Experience in community services, human services, or related fields can be valuable.

✅Additional skills and qualities:

➡️Strong communication and interpersonal skills
➡️Ability to build relationships and trust
➡️Knowledge of the NDIS and disability services
➡️Problem-solving and decision-making abilities
➡️Empathy and understanding of individuals with disabilities

To get support :

📧 Email : excel.caredisabilityservices@gmail.com

💻Website : https://excelcareservice.com.au/

📞Call : 0432073017

📍Head Office : 30 Cabarita Road, Concord NSW 2137
📍 Liverpool Branch : 2/228 Macquarie Street, Liverpool NSW 2170
📍 Fairfield West Branch : 1/368 Hamilton Rd, Fairfield West NSW 2165

24/08/2024

Medical reports can be crucial in supporting your NDIS access application. These documents provide evidence of your disability or impairment and its impact on your daily life.

Here are some types of medical reports that may be helpful:

1. Diagnosis Reports:

➡️Medical specialist reports: These reports from specialists like neurologists, psychiatrists, or orthopedists can provide a detailed diagnosis and assessment of your condition.
➡️Diagnostic test results: Results from tests like MRIs, CT scans, or blood tests can help confirm your diagnosis.

2. Functional Assessments:
➡️Occupational therapy assessments: These assessments evaluate how your disability affects your daily living activities.
➡️Speech pathology assessments: For those with communication difficulties, these assessments can provide evidence of your needs.
➡️Physiotherapy assessments: For physical impairments, these assessments can highlight mobility challenges.

3. Progress Reports:

➡️Ongoing treatment reports: These reports from therapists or doctors can track your condition's progression and the effectiveness of treatments.
➡️Medication reviews: If you're taking medication, a review can demonstrate its necessity and impact.

4. Statements from Caregivers:

➡️Statements from family or support workers: These statements can provide insights into the challenges you face in your daily life.

Important Considerations:

➡️Recency: Ensure the reports are recent and reflect your current condition.
➡️Relevance: The reports should directly address your disability and its impact on your daily life.
➡️Clarity: The reports should be clear and easy to understand for the NDIS decision-makers.

Get support :

📧 Email : excel.caredisabilityservices@gmail.com

💻Website : https://excelcareservice.com.au/

📞Call : 0432073017

📍Head Office : 30 Cabarita Road, Concord NSW 2137
📍 Liverpool Branch : 2/228 Macquarie Street, Liverpool NSW 2170
📍 Fairfield West Branch : 1/368 Hamilton Rd, Fairfield West NSW 2165

18/08/2024

➡️Easier Access to Information

✅Centralized platform: Participants can easily access their NDIS plan details, funding information, and service bookings in one place.
✅Real-time updates: Information about plan changes, funding balances, and provider performance will be readily available.

➡️Improved Communication
✅Enhanced communication: The new platform facilitates smoother communication between participants and providers, ensuring clearer understanding and more efficient service delivery.
✅Transparent information sharing: Information about support needs and goals can be shared more effectively between participants, providers, and the NDIA.

➡️Greater Flexibility
✅Potential for more flexibility: While specific details are still emerging, PACE may offer participants more flexibility in managing their funding within certain categories.
✅Personalized support: Participants may have more control over choosing the supports and services that best meet their individual needs.

➡️Simplified Processes
✅Streamlined processes: The new platform aims to simplify administrative tasks for participants, such as requesting plan changes or submitting claims.
✅Faster decision-making: Decisions about support requests and plan adjustments may be made more quickly.

To get support :

📧 Email : excel.caredisabilityservices@gmail.com

💻Website : https://excelcareservice.com.au/

📞Call : 0432073017

📍Head Office : 30 Cabarita Road, Concord NSW 2137
📍 Liverpool Branch : 2/228 Macquarie Street, Liverpool NSW 2170
📍 Fairfield West Branch : 1/368 Hamilton Rd, Fairfield West NSW 2165

17/08/2024

A Plan Manager is a crucial role in the National Disability Insurance Scheme (NDIS) in Australia. Their primary function is to assist individuals with disabilities in managing their NDIS funds effectively.

Key Responsibilities:

➡️Financial Management:

☑️Processing and paying invoices from support providers.
☑️Monitoring plan spending and providing regular financial reports to the participant.
☑️Ensuring funds are used in accordance with the NDIS plan and budget.
☑️Assisting participants in understanding their plan and budget.

➡️Support Coordination:

☑️Helping participants find and connect with suitable support providers.
☑️Assisting with the development of service agreements between participants and providers.
☑️Providing information about available supports and services.

➡️Advocacy:

☑️Supporting participants in understanding their rights and entitlements.
☑️Advocating for participants' needs and interests.
☑️Ensuring participants have a voice in decision-making about their support.

➡️Compliance:

☑️Adhering to NDIS rules and regulations.
☑️Maintaining accurate records and financial documentation.
☑️Protecting the privacy and confidentiality of participants.

Additional Responsibilities:

☑️Building relationships with participants, their families, and support providers.
☑️Supporting participants in developing their skills and independence.
☑️Staying up-to-date with NDIS changes and policies.

To get support :

📧 Email : excel.caredisabilityservices@gmail.com

💻Website : https://excelcareservice.com.au/

📞Call : 0432073017

📍Head Office : 30 Cabarita Road, Concord NSW 2137
📍 Liverpool Branch : 2/228 Macquarie Street, Liverpool NSW 2170
📍 Fairfield West Branch : 1/368 Hamilton Rd, Fairfield West NSW 2165

15/08/2024

The NDIS is undergoing a major transformation with the introduction of a new platform. Designed to streamline processes and improve the overall experience for participants, providers, and NDIA staff, this new system promises significant changes.

What We Know So Far
While details are still emerging, here's a brief overview of what we understand about the new platform:

➡️PACE: This is the core of the new system, aiming to simplify administration and improve efficiency.
➡️Participant Focus: The platform is designed to give participants more control over their plans and funding.
➡️Provider Benefits: Expected to streamline claims, payments, and communication processes.
➡️Improved Data: Better data collection and analysis will inform future NDIS decisions.

What Does This Mean for You?
The impact of the new platform will vary depending on your role in the NDIS. However, some potential benefits include:

➡️Participants: Easier access to plan information, more control over funding, and potentially improved service delivery.
➡️Providers: Simplified administrative tasks, faster payments, and potentially increased efficiency.
➡️NDIA: Better data to inform policy decisions, improved service delivery oversight, and more efficient operations.

Want to Know More?
As more information becomes available, we'll provide updates. In the meantime, here are some resources to explore:

✅NDIS Official Website: Check for news and updates about the platform rollout.
✅Provider Associations: Your provider association may offer information and support.
✅Participant Advocacy Groups: These groups can provide insights into the potential impact on participants.

Do you have any specific questions about the new NDIS platform? We're here to help! Feel free to share your thoughts and concerns in the comments below.

To get support :
📧 Email : excel.caredisabilityservices@gmail.com
💻Website : https://excelcareservice.com.au/
📞Call : 0432073017
📍Head Office : 30 Cabarita Road, Concord NSW 2137
📍 Liverpool Branch : 2/228 Macquarie Street, Liverpool NSW 2170
📍 Fairfield West Branch : 1/368 Hamilton Rd, Fairfield West NSW 2165

08/04/2024

The National Disability Insurance Scheme (NDIS) emphasizes empowering participants with disabilities to have choice and control over their lives. This includes ensuring you understand and can exercise your rights when it comes to receiving NDIS support.

Here's a breakdown of where you can find information on NDIS participant rights and what those rights entail:

NDIS Website:

The NDIS website is an excellent first stop to learn about your rights. A dedicated page, lays out key aspects of participant rights, including:

➡️Choice and Control: You have the right to choose the providers who deliver your NDIS support and determine how that support is delivered. This means selecting providers who best suit your needs and preferences, and having a say in how they approach your specific situation.
➡️Fairness and Respect: The NDIS ensures you are treated with dignity and respect. You have the right to feel safe from violence, abuse, neglect, exploitation, or discrimination.
➡️Information and Communication: You have the right to receive clear and accessible information about the NDIS, your plan, and your support options. This includes information provided in a format that meets your individual communication needs.

➡️Decision-Making: You have the right to participate in making choices about your NDIS plan and the supports you receive. This includes providing input during your planning meeting and having your voice heard. NDIS Commission Participant Information Pack:

The NDIS Commission offers a participant information pack that goes into more detail about your rights. This pack likely covers aspects like:

➡️Specific Rights Examples: The pack may delve deeper into specific rights you hold, providing more concrete examples of what these rights look like in practice.

➡️Complaint Process: The pack may outline the process for making a complaint if you feel your rights haven't been upheld.

➡️Additional Resources: The pack may provide links to further resources or organizations that can answer your questions about NDIS participant rights.
How to Obtain the Participant Information Pack:

While the information pack isn't directly downloadable from the website, you can likely request it by contacting the NDIS directly through their Contact Us: https://www.ndis.gov.au/about-us/contact-us webpage or by calling their National Contact Centre at 1800 800 110.

To get support :

📧 Email : excel.caredisabilityservices@gmail.com

💻Website : https://excelcareservice.com.au/

📞Call : 0432073017

📍Head Office : 30 Cabarita Road, Concord NSW 2137
📍 Liverpool Branch : 2/228 Macquarie Street, Liverpool NSW 2170
📍 Fairfield West Branch : 1/368 Hamilton Rd, Fairfield West NSW 2165

Promoting inclusivity, independence, and well-being for individuals with special abilities

06/04/2024

There are three main options for managing a participant's NDIS plan:

1. Self-management:

✅Description: You, or your nominated person (plan nominee or child representative), take full responsibility for managing your NDIS funding. This includes:
➡️Paying providers directly.
➡️Keeping track of expenses and budget.
➡️Submitting claims to the NDIS for reimbursement.
➡️Maintaining required records for audits.

✅Benefits:
➡️Offers the most control and flexibility over your funding.
➡️You can choose any registered NDIS provider, even those not on the NDIS system.

✅Drawbacks:
➡️Requires more time and effort to manage financial aspects.
➡️You are responsible for keeping up-to-date financial records.

2. Plan management:

✅Description: A registered plan manager is appointed to handle the financial administration of your NDIS plan. This includes:
➡️Paying providers on your behalf.
➡️Claiming funding from the NDIS.
➡️Preparing financial reports.
➡️Helping you stay on budget.

✅Benefits:
➡️Reduces administrative burden for you.
➡️Plan managers can offer financial expertise and guidance.

✅Drawbacks:
➡️You may have less flexibility in choosing providers, as some plan managers only work with specific providers.
➡️There are fees associated with plan management services.

3. NDIA-managed:

✅Description: The National Disability Insurance Agency (NDIA) manages your NDIS funding on your behalf. This includes:
➡️Paying providers directly.
➡️Managing your budget.

✅Benefits:
➡️Least amount of work required from the participant.
➡️Suitable for participants who may struggle with managing finances.

✅Drawbacks:
➡️Offers the least flexibility and control over your funding choices.
➡️You can only use NDIS registered providers.

Choosing the Right Option:

The best option for managing your NDIS plan depends on your individual circumstances. Consider factors like:

✅Your comfort level with financial management.
✅The amount of time you can dedicate to managing your plan.
✅Your desired level of control over your funding decisions.
✅Additional Option: Mixed Management

You can also choose a mixed management approach, where you self-manage some of your funding and use a plan manager or the NDIA to manage the rest. This allows you to tailor the management approach to your specific needs and preferences.

To get support :

📧 Email : excel.caredisabilityservices@gmail.com

💻Website : https://excelcareservice.com.au/

📞Call : 0432073017

📍Head Office : 30 Cabarita Road, Concord NSW 2137
📍 Liverpool Branch : 2/228 Macquarie Street, Liverpool NSW 2170
📍 Fairfield West Branch : 1/368 Hamilton Rd, Fairfield West NSW 2165

06/04/2024

As an NDIS provider, we have several key responsibilities to ensure participants have choice and control over their NDIS experience. Here are some of the most important:

✅Information and Transparency: You must provide participants with clear and easy-to-understand information about their NDIS plan, funding, and the services you offer. This includes explaining options in a way that is relevant to their individual needs and preferences.

✅Shared Decision Making: Actively involve participants in discussions about their goals and how your services can help them achieve those goals. Work collaboratively to develop a service agreement that reflects their priorities and preferences.

✅Respecting Choices: Uphold the participant's right to choose, even if their decisions differ from your initial recommendations. You can offer guidance and expertise, but ultimately, the choice lies with the participant.

✅Flexibility and Responsiveness: Be prepared to adapt your services to meet the participant's evolving needs and preferences. This may involve adjusting service times, approaches, or even providers if necessary.

✅Supported Decision Making: If a participant has difficulty making decisions, you should be aware of and support the use of supported decision-making practices. This could involve working with the participant's family, carer, or a nominated decision-maker.

✅Complaints and Feedback: Establish clear and accessible mechanisms for participants to provide feedback or raise concerns about your services. Actively listen to their feedback and use it to improve your service delivery.

To get support :

📧 Email : excel.caredisabilityservices@gmail.com

💻Website : https://excelcareservice.com.au/

📞Call : 0432073017

📍Head Office : 30 Cabarita Road, Concord NSW 2137
📍 Liverpool Branch : 2/228 Macquarie Street, Liverpool NSW 2170
📍 Fairfield West Branch : 1/368 Hamilton Rd, Fairfield West NSW 2165

03/04/2024

The NDIS safeguards your rights as a participant when dealing with a provider. Here's a breakdown of some key areas covered by the NDIS Code of Conduct and NDIS Practice Standards :

✅Respectful and dignified treatment: You have the right to be treated with respect, courtesy, and in a non-discriminatory way by your provider and their staff.
✅Choice and control: You have the right to make choices about your NDIS plan, the supports you receive, and the provider you use. Providers should collaborate with you to understand your preferences and goals.
✅Information and communication: You have the right to clear and accessible information about the provider's services, pricing, and your rights. Providers should communicate openly and honestly with you and keep you informed.
✅Service delivery: Providers must deliver services in a safe, professional, and competent manner. They should have qualified staff and follow best practice guidelines.
✅Complaints and feedback: You have the right to raise any concerns or complaints you may have about the service you receive. Providers must have a clear process for handling complaints and addressing them fairly.
Here are some resources you can refer to for more details:

✅NDIS Participant Rights and Responsibilities: https://www.ndiscommission.gov.au/participants/your-rights-ndis-participant
✅NDIS Code of Conduct: [easy read guide to the ndis code of conduct ON NDIS Commission ndiscommission.gov.au]

Remember, you're in control of your NDIS plan. If you feel like your provider isn't providing support properly you can change your provider

To get support :

📧 Email : excel.caredisabilityservices@gmail.com

💻Website : https://excelcareservice.com.au/

📞Call : 0432073017

📍Head Office : 30 Cabarita Road, Concord NSW 2137
📍 Liverpool Branch : 2/228 Macquarie Street, Liverpool NSW 2170
📍 Fairfield West Branch : 1/368 Hamilton Rd, Fairfield West NSW 2165

03/04/2024

Finding the right NDIS provider is crucial to getting the most out of your plan and achieving your goals. Here are some key things to consider when searching for an NDIS provider:

Registration and Qualifications:

✅Registered with NDIS Commission: Ensure the provider is registered and meets NDIS Quality and Safeguards Commission standards. This verifies they can deliver quality services. You can check their registration status on the NDIS website https://www.ndiscommission.gov.au/providers.
✅Relevant experience and qualifications: Look for a provider with experience working with your specific disability or condition. Check if their staff hold relevant qualifications and certifications in supporting your needs.

Service Delivery and Approach:

✅Service offerings: Does the provider offer the type of supports you need under your NDIS plan (e.g., assistance with daily living, therapy, transport)?
✅Service delivery approach: Consider their approach to service delivery. Do they emphasize participant choice, collaboration, and achieving your goals?
✅Alignment with your goals and preferences

✅Communication style: Choose a provider with a communication style that works for you. Do they actively listen to your needs and preferences?

✅Location and accessibility: Consider the provider's location and whether it's convenient for you to access their services.
✅Cultural competency: If cultural background is important to you, look for a provider with experience working with people from your cultural background.
Additional factors to consider:

✅Read reviews and testimonials: Look online for reviews and testimonials from other NDIS participants who have used the provider's services.
✅Pricing and quotes: While NDIS pricing guides exist https://www.ndis.gov.au/providers/pricing-arrangements, providers can set their rates within that range. Get quotes from several providers to compare pricing and service offerings.
✅Meet and greet: If possible, schedule a meeting with the provider to discuss their services and see if they are a good fit for you

To get support :

📧 Email : excel.caredisabilityservices@gmail.com

💻Website : https://excelcareservice.com.au/

📞Call : 0432073017

📍Head Office : 30 Cabarita Road, Concord NSW 2137
📍 Liverpool Branch : 2/228 Macquarie Street, Liverpool NSW 2170
📍 Fairfield West Branch : 1/368 Hamilton Rd, Fairfield West NSW 2165