Cemeteries & Crematoria Assoc. of Victoria

Cemeteries & Crematoria Assoc. of Victoria The Industry Body for the Cemetery and Crematoria Industry in Victoria.

Key note speaker journalist, audio producer, author Lisa Herbert's session explored how she created her colourful workbo...
22/03/2024

Key note speaker journalist, audio producer, author Lisa Herbert's session explored how she created her colourful workbook and guide, The Bottom Drawer Book: The After Death Action Plan as a tool to help the bereaved.

Lisa mentioned the importance of cemeteries as the keepers of our history, and how it's possible to learn about a community just by looking around. She asked, "What do cemeteries say about your town?".

She discussed ways cemeteries can become more involved with promoting death awareness, using Iona College's youth engagement program at Hemmant Cemetery in Brisbane as an example. She also mentioned joining existing death awareness movements such as Death Cafes and Dying to Know Day.

Lisa draws on her 25 years of experience working in the broadcast media (ABC, Seven and Nine Networks, Nova) to communicate facts and quirks about death and funerals in a non-confrontational way in both her book and her social media channels.

Morning tea and partner updates in the Trade Show area.
22/03/2024

Morning tea and partner updates in the Trade Show area.

Martin Jackson, General Manager, APAC Region of Platinum partner PlotBox, providers of cemetery management software and...
22/03/2024

Martin Jackson, General Manager, APAC Region of Platinum partner PlotBox, providers of cemetery management software and mapping services, introduced the business and team members, and played a video with testimonials from customers at cemeteries around the world.

Key note speaker Lisa McInnes-Smith's session was an entertaining, interactive session focussing on delivering on better...
21/03/2024

Key note speaker Lisa McInnes-Smith's session was an entertaining, interactive session focussing on delivering on better outcomes and encouraging peak performance through focussed effort.

She spoke of the Importance of other people find joy in your presence on the job, overcoming the universal fear of feeling foolish, and using encouragement as a trained practice habit.

"The most powerful way to change your world is to change your words."

Lisa has been instrumental in the transformation of people's careers and relationships. She is the first Australian to be inducted into the International Speaker Hall of Fame as well as the Australian Speaker Hall of Fame.

Warren McKean, General Manager (AUS, US, UK, and Turkey) at Platinum partner OpusXenta gave an update on products includ...
21/03/2024

Warren McKean, General Manager (AUS, US, UK, and Turkey) at Platinum partner OpusXenta gave an update on products including the opuspay payment processing tool, the byondcloud Flower program and Flower Store, and developments in their next version of cemetery management tool byondpro.

Danielle Chervatin provided an update from the Office of Australian War Graves about how war graves are defined and who ...
21/03/2024

Danielle Chervatin provided an update from the Office of Australian War Graves about how war graves are defined and who is eligible to have one. There were also updates about their sustainable business practices and the WW1 Private Graves Grants Program.

A pack with information for Official Commemoration for ROI holders was distributed, and there was a Q&A session at the end of the talk with Estelle Musprat from the Office of Australian War Graves to clarify some common issues around identifying war graves and finding the ROI holder.

A beautiful evening was had by all at the CCAV conference dinner at Hubert Estate last night ...
21/03/2024

A beautiful evening was had by all at the CCAV conference dinner at Hubert Estate last night ...

James Reid discussing the process of masterplanning for new cemetery spaces, which includes communicating with boards an...
21/03/2024

James Reid discussing the process of masterplanning for new cemetery spaces, which includes communicating with boards and communities, timelines for development, and lessons learnt along the way.

James is an urban planner who creates inclusive, sustainable places that invoke belonging and meaning for those who experience them.

Intense discussions happening throughout the room as each table works on drawings for Raechelle's problem solving exerci...
21/03/2024

Intense discussions happening throughout the room as each table works on drawings for Raechelle's problem solving exercise ...

Key Note speaker Raechelle McLean, founder of a successful project and change management consultancy, shared a presentat...
21/03/2024

Key Note speaker Raechelle McLean, founder of a successful project and change management consultancy, shared a presentation on change management, encompassing how to lead change consistently, provide clarity, and enable the business to adapt along the way.

Some suggestions: Listen effectively, build the "soft" skills, and invite curiosity and wonder.

Breakout room presentations have just finished.Tanya Harrington from GMCT and Rhiannon Puddy from SMCT presented a talk ...
21/03/2024

Breakout room presentations have just finished.

Tanya Harrington from GMCT and Rhiannon Puddy from SMCT presented a talk on Safety in Cemeteries and how to improve processes to minimise reportable incidents.

Sue Ziemann, Senior Advisor from the Department of Health presented a talk on cemetery land acquisition and the seven criteria required to be met (e.g. funds, demand, suitable land and due diligence, financial viability, community support, land identified best option available, and trust has formally supported the purchase).

And Karen Johnson from Warrnambool Cemetery Trust spoke about how they went about establishing Tooram Memorial Park, the length of time the process required, and some practical tips for trusts needing to start planning new sites.

CEO of Platinum partners Everlon Australia, Rodney Claxton provided updates on projects that have been happening, includ...
21/03/2024

CEO of Platinum partners Everlon Australia, Rodney Claxton provided updates on projects that have been happening, including home memorialisation options, new plaque ordering software, and a metals recycling initiative in partnership with GMCT.

Keynote speaker Megan Buntine discussing succession planning for cemetery trusts.Based on a show of hands around the roo...
20/03/2024

Keynote speaker Megan Buntine discussing succession planning for cemetery trusts.

Based on a show of hands around the room, recruitment of new trust members - particularly younger members - continues to be an issue for many trusts present at the conference.

Some ideas: Look at existing networks to source potential candidates. Advertise positions through local networks including community newsletters, noticeboards, community groups, etc.

Megan J Buntine Consulting Services support boards and executives to build greater governance, leadership, and strategic capabilities, so they can deliver better supports and services to their own clients.

Emma McGregor, National Sales & Customer Engagement Manager, and Chris Beadles, Operation Manager, from CCAV Platinum in...
20/03/2024

Emma McGregor, National Sales & Customer Engagement Manager, and Chris Beadles, Operation Manager, from CCAV Platinum industry partner Arrow Bronze Pty Ltd providing updates on some new initiatives, including their plaque recycling program, and a new digital dashboard for customers.

Nicole McDonald, Manager, Cemetery Sector Governance Unit, providing updates from the Department of Health.
20/03/2024

Nicole McDonald, Manager, Cemetery Sector Governance Unit, providing updates from the Department of Health.

CCAV annual ritual - tagging all the attendees who have never been to a CCAV annual conference before with a star on the...
20/03/2024

CCAV annual ritual - tagging all the attendees who have never been to a CCAV annual conference before with a star on their lanyards.

Uncle Dave Wandin, Wurundjeri Woi-wurrung Elder, sharing his story with the audience prior to his Welcome to Country.He ...
20/03/2024

Uncle Dave Wandin, Wurundjeri Woi-wurrung Elder, sharing his story with the audience prior to his Welcome to Country.

He works on a number of important projects, including those that create positive partnerships between Indigenous and non-Indigenous Australians, and those that promote better understanding of Indigenous cultural practises.

Some of the action from last night's welcome reception at RACV Healesville Country Club & Resort.
20/03/2024

Some of the action from last night's welcome reception at RACV Healesville Country Club & Resort.

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Beaumaris, VIC

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Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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