Bupa Australia

Bupa Australia We're committed to helping people live longer, healthier, happier lives and making a better world.

Hours for customer service

Tel: 134 135

Monday to Friday
8am – 8pm (Eastern daylight savings time)

Saturdays & Sundays
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For the past 9 and a half years, Bupa Ballarat has felt like more than just work — it’s felt like family. 💙“What I love ...
08/05/2026

For the past 9 and a half years, Bupa Ballarat has felt like more than just work — it’s felt like family. 💙

“What I love most is the residents and my colleagues. We’re all part of a family, and knowing you can make a difference in someone’s day means everything.”

One of the biggest highlights each year is marching in the Ballarat Begonia Parade alongside our intergenerational partners at Journey Early Learning Centre.

“Seeing the community cheer and watching our residents and the children light up is such a proud moment. It’s really special to see our residents shine.”

At the heart of it all, it’s the little connections that matter most — knowing each resident and making sure everyone feels like they have a friend.

05/05/2026

Lohita started as a carer in 2015, new to Australia and the industry.

Today, she’s leading a home as General Manager.

Built on support, mentorship and backing herself.

04/05/2026

From Dr Google to ChatGPT to TikTok, a growing number of Aussies are turning to social media and AI for health advice.

Whether it’s overthinking a sore knee, building a marathon plan or saving recipes from your feed, the way we search for health info is changing.

We hit the streets to see how people are using it in their everyday life.

How are Australians really doing? From burnout and self-care to fitness, mental health and where we turn for health advi...
01/05/2026

How are Australians really doing?

From burnout and self-care to fitness, mental health and where we turn for health advice, our latest Bupa Pulse Check takes a closer look at the habits, challenges and priorities shaping wellbeing across the country.

Some of the results might surprise you.

Click here for more: https://ms.spr.ly/6180vHder

You don’t need to have all the answers to help someone through a mental health crisis.Often the most powerful thing you ...
30/04/2026

You don’t need to have all the answers to help someone through a mental health crisis.

Often the most powerful thing you can do is simply be there. Listening, showing patience and reminding someone they’re not alone can make a real difference.

The latest Bupa Pulse Check, shows the number of Australians accessing three or more mental health sources increased with family and friends topping the list for support followed by general practitioners.

If someone you care about is struggling, encouraging them to speak with a GP or mental health professional can also be an important next step.

Learn more about supporting someone during a mental health crisis via the link in our bio or take the time to speak with one of our Mindplace psychologists.

Read: https://ms.spr.ly/6185vGxvl

28/04/2026

Finding a sport that clicks can change everything.

After medically retiring from the army, Kerri-Ann wasn’t sure what her body would be capable of next.

At a Bupa Try Para Sports event in 2024, she found something unexpected - possibility.

Now, Para triathlon gives her a new way to challenge herself, channel her energy and feel at home in her body again.

“It’s really empowering.”

Stories like Kerri-Ann's are exactly why Para sport matters.

Disability Sports Australia

Many of us have been there – we pull out the phone and scroll for answers on our health and wellbeing with Dr TikTok or ...
27/04/2026

Many of us have been there – we pull out the phone and scroll for answers on our health and wellbeing with Dr TikTok or an AI engine.

New Bupa Pulse Check data reveals why social media is now the frontline for modern parenting and reshaping how health decisions are made at home.

Slide across to see what parents are really doing online when it comes to their health and how they’re listening, trusting and spending because of it.

https://ms.spr.ly/6188vGBTa

Alan doesn’t remember every name, but he remembers exactly what serving his country meant.Growing up just after World Wa...
24/04/2026

Alan doesn’t remember every name, but he remembers exactly what serving his country meant.

Growing up just after World War II, with a father who served in the Australian Army, Alan has always understood the weight of that sacrifice and the privilege of the life that followed.

As a licensed pilot who regularly took the skies in a Chipmunk in NSW, Alan served in the RAAF from 1961 to 1973, spending much of his time stationed in Malaysia and Thailand.

He’s lost the photos from that time, but not the memories.
“I remember the people I served with… even if the names aren’t all there anymore.”

For Alan, who now lives in our Aged Care home in Ballarat, ANZAC Day hasn’t changed. It’s about respect. It’s about those who served and those who never came home.

To Alan, to the veterans who are now Bupa team members, and to all who have served – we thank you.

LestWeForget

For Anna, reception is about more than phones and bookings.It is about staying organised, helping people feel understood...
23/04/2026

For Anna, reception is about more than phones and bookings.

It is about staying organised, helping people feel understood and creating calm in a busy space. Whether that means finding an interpreter or just taking a moment to ask about someone’s day, she believes small actions can make a big difference.

She loves meeting people from different cultures and backgrounds at our Bupa Medical Visa Services clinic in Dandenong. Every day brings someone new.

Nothing brings people together quite like a bake off. At our Ballarat home, the ovens were on, and the competition was (...
22/04/2026

Nothing brings people together quite like a bake off.

At our Ballarat home, the ovens were on, and the competition was (very) serious for this year’s Anzac biscuit bake off.

Soft or crunchy, golden or slightly… “well done” — everyone had their own take.

“I’ve been making these for years and I’m still not sharing my secret,” Esther laughed.

Safe to say, there were no losers… just a lot of full stomachs.

Our friends at the Black Dog Institute have found mental health conditions arise most often when we are young… even if i...
20/04/2026

Our friends at the Black Dog Institute have found mental health conditions arise most often when we are young… even if it's at a smaller scale.

If you or someone you love are struggling, reach out for help. Like with all health issues, the earlier it is addressed, the better the outcome.

A GP consult, an appointment with a empathetic psychologist such as those at Mindplace or Black Dog Institute’s free resources can be a great place to start your journey towards a happier tomorrow.

Read more: https://ms.spr.ly/6188QUDGg

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