Sincerity Support Services

08/03/2026

https://www.facebook.com/share/v/1CLyzuerPT/

This reporting is sadly necessary. It is at a level of being out fo control. We 100% support this report. It is disgusting and outrageous.

It makes us angry because we work very hard, and we feel this report as necessary and important, is also tarring good providers with the same brush.

We have offered the creators of this content to PM us and get a balance on the report. We have offered them our books, the office, the bank accounts and the documented amount of work we dont get paid for. Our audits, and in fact they can conduct an internal audit themselves.

We are not all criminals and I am tired of the amount of fraud and criminal behaviour reported, the government needs to do better. They do not care about the disabled community, if they did they would stop this fraudulent behaviour. Big jail time for theft, mandatory registration is a start and we have commented about that in previous posts.

We have several people who we have supoorted for 7 years and they are living good lives, as best as they can and often better than they ever expected. For that reason we will not walk away, we have an excellent crew of support workers, we will not walk away.
The hard work and dedication they all show to those we support, and if it wasnt for the rewarding benefits of helping people, which is one of lifes greatest privileges, the way it is being fraudulently used, we would walk away. The industry or sector known as the NDIS, is in big trouble and the government cant stop it.

Heart breaking report, because we are not all scumbags.

27/02/2026

NDIS calls grow for tighter rules on unregistered disability service providers amid rorting concerns https://share.google/nkkBfBTUqBUEjZyGJ

Sincerity Support Services 100% backs that the NDIS needs to level the playing field. How can this be? It is harder to pour a beer at the local pub that to provide services to an NDIS participant. Wrong and absolutely wrong.
We spend so much time, in fact we have one full time employee working just on compliance, ensuring we are compliant and ready for our next audit. Audits are undertaken every 18 months and they are always incredibly stressful and expensive.

When you look at the ratio of registered v unregistered it is not fair nor is it safe for participants.
17 - 18k registered - 180k unregistered, how is that allowed? What that means is the NDIS and the QSC basically have no idea who is providing care to those running unregistered organisations. They would not know if they have a first aid certificate, if they have any signed agreements or plans, nothing. No risk assessments, no emergency plans, nothing and they are allowed to charge.

We are fully aware there are some excellent providers who are not registered, they are few but they are out there, this is a simple fix. Tighten the laws.
All providers are to be registered.
Have different registration requirements for different services.
Make it easier to register and make it illegal to allow unregistered providers to simply leverage off registered providers.
Example, Support Coordinator providers have to be registered, so they "sell participants" at a subcontracted rate to registered providers. This should be illegal.

We have no choice but to employ workers with a clearance, yet we have witnessed clearances taking 4 - 5 MONTHS, while they wait unemployed or change directions or they create an ABN and start working for themselves. So we struggle to get staff, because of the strict compliance.

We would love to hear your comments, how does the NDIS ensure everyone providing support is following standards higher than pouring a beer at the local pub?

22/02/2026

This is sampled directly from the official NDIS news page:

A 47-year-old Darwin man is expected to face Darwin Local Court today (19 February 2026) following a joint investigation by the Australian Federal Police and the National Disability Insurance Agency.

The man, an NDIA employee, allegedly used his position to refer vulnerable participants to an NDIS provider business he co-owned. Since 2019, the business has claimed more than $28 million in NDIS funding, with approximately $5 million identified as suspicious.

The investigation commenced in October 2025 under the Fraud Fusion Taskforce. Search warrants were executed in Darwin with assistance from the Northern Territory Police Force and Services Australia. Documents and electronic devices were seized and the investigation remains ongoing.

The individual has been charged with multiple Commonwealth offences, including obtaining a financial advantage by deception, general dishonesty causing loss, abuse of public office, and unauthorised use or disclosure of protected information under the National Disability Insurance Scheme Act 2013.

The Fraud Fusion Taskforce — co-led by the NDIA and Services Australia, and including partners such as the NDIS Quality and Safeguards Commission and the Australian Criminal Intelligence Commission — continues to focus on protecting the integrity of the NDIS and ensuring supports reach those who genuinely need them.

Anyone with information about suspected NDIS fraud can contact the NDIS Fraud Reporting and Scams Helpline on 1800 650 717 or email fraudreporting@ndis.gov.au.

Here is the original post if you'd like to read it:

https://www.ndis.gov.au/news/11101-darwin-man-charged-over-abuse-public-office-5million-suspicious-ndis-claims-identified

This is a joint media release between the Australian Federal Police and National Disability Insurance Agency.

19/02/2026

Alarm Bells confirmed!!

Sincerity Support Services has raised concerns regarding the under handed corrupt manor in which participants are being "sold or distributed" for kick backs.
We were contacted today by an advertising agency, and the subject came up regarding the 15 Billion dollar corruption within the building industry in Victoria. It was mentioned we believe the same thing is happening within the NDIS. Sincerity Support Services has never strived to become a big business. It was never in our business plan established in 2018. However, we recently needed to grow, only small growth was required. We engaged the services of a company who "guaranteed 5 new participants" or they would work for free until it was achieved. We spent 10k and after 4 weeks, not one phone call. Not one email or lead was established. The marketing agency said, you need up spend 20k per month to reach the audience required, it was decided not to proceed. We didnt have 20k per month and 10k provided nothing. We researched and looked back over the years, had several discussions with other providers and all came to the conclusion the industry is corrupt.
Sincerity Support Services, along with other providers have been providing excellent support, over many years, all company and "not for profit" directors we spoke with agreed, there is corruption in the way participants are denied choice of providers. The question commonly asked, "why is it so difficult to grow"? In recent years growth has stopped or slowed down dramatically, many providers are not experiencing growth, many have closed down and some survive on business loans.

This post highlights how easily participants can be manipulated, "sold or channelled" without given the opportunity to choose their providers. When LACs look for providers to support participants, how are they regulated, how is it governed to ensure there is no financial gain involved? In this one case $28 million dollars was directed into a public servants co-owned business, with at least $5 million questionable. How that is possible shows a lack of Safegaurds and checks within the system. This is one case! We are certain this is a practice people in power are exploiting. $55 Billion is a lot of money and those numbers attract many criminal organisations and corrupt officials.

Note: We make no accusations against any organisation or any individual, we are not implying its systemic, however it is happening. We assure you if we did have evidence of it, we would report it immediately. The story below was written in the Herald Sun Feb 19 2026 by Pia Walsh.

16/02/2026

NOTICE UPDATE: Applications are closed.
Thank you to those who have applied and we will be in touch shortly.

Sincerity Support Services requires the services of 2 Male Support workers.
They must have Clearance checks and first aid.
The rates are above award and the applications should be sent to admin@sinceritysupportservices.com.au

Great conditions, rates and a real team environment, we are full registered and certified, have never received a complaint in 7 years and never received less than 9/10 from random client feedback from official audits.

Training is provided and if you have life experience, have a passion to help people and want to be considered for these roles, which involve week day work, weekends and are negotiable hours.

We are located in the North East of Melbourne, Victoria. From Collingwood to Epping, Greensborough to Kalkallo and South Morang to Reservoir and all suburbs in between.

Come and join our team. Lets chat. You can DM if you like however preference will be given to CV sent by email.

Regards,
Sincerity leadership team.
admin@sinceritysupportservices.com.au

16/02/2026

Sincerity Support Services is greatly concerned regarding the complete mismanagement of the NDIS, We are witnessing first hand where people in need are being denied the support the NDIS was setup to provide.

We are seeing the new laws regarding evidence being mismanaged. A GP letter is no longer enough, an OT report is no longer enough. Its the multifaceted collection of reports that seem to enable the more afluent, those with mainstream supports, family members, friends and others who can spend the money required to obtain the evidence needed. Which is great and all involved should be recognised, well done!
While those who live alone, who are often left behind, often have no family, no friends and of course no money, are unable to collect the evidence that is deemed acceptable to the NDIS, they are left behind. It is denial of those less fortunate. Very wrong!

We also see these Community Engagement Plans being used now more often and they are simply a list of names of supports in the community. This is often the help you get when your not actually getting any help. Its a pretentious attempt to make the NDIS look like they are doing something, while in fact doing nothing.

NDIS watchdog chiefs racked up $800,000 travel bill while complaints ignored
NDIS watchdog executives have blown almost $800,000 on flights while the regulator faces damning criticism for being only “partly effective” at protecting vulnerable participants. The following is an extract from a recent news report.

February 14, 2026 - 5:00AM
National News Network

EXCLUSIVE: Top executives from the NDIS watchdog, which was slammed in a damning audit for being only “partly effective”, spent almost $800,000 on jetting around Australia over a two and a half year period.
800k flying around the country, this is just as big a mismanagement of funds, as the theft and blatant fraud that is destroying the system.

Finally, today I met a participant who is wheelchair bound, suffers a rear disability called Inclusion Body Myositis, (IBM). I was absolutley broken hearted listening to how she has been beaten down by consecutive rejections for 24/7 care. Because she excericises her right to choice and control, she is denied the support she so clearly needs. I offered to take up her case without charge and she declined stating "no they win, i physically and mentally cannot continue to endure this disease and fight the NDIS at the same time, its too much. I will die alone most likely and i am at peace, so thank you but i cant do it" I seen a broken member of society that lead me to tears. Tears of frustration and helplessness, watching her physically decline to skin and bone and her independence being taken away, what was equally sad was she has been forced to give up. This is cruel and then I read of the amount of money spent on flying around the country doing what? 800k is a substantial amount of money.

If she could have just given me consent I would have taken on her fight, but I seen her beaten down and broken and its just not right.

NDIS must do better!

05/02/2026

Warning Post contains sensitive information and subject matter:



Sincerity Support Services is not providing an opinion outside of our own experiences.

It seems the family involved was in ongoing battles with the NDIS and other support services, regarding community supports and trusted entities, for the children involved. We have found in many cases the battle to provide the NDIS “evidence” is becoming harder. It is no longer enough to provide a GP letter as evidence; it must be evidence from multiple sources. Allied Health, Psychologist etc., as they try to reduce the costs of providing support to societies most vulnerable people.

The effort that goes into collating evidence is getting more time consuming and costing substantial amounts of funding. It is our experience, often the funding runs out, and we are then in a position of not being able to fulfill the requirement of evidence. We reach a stalemate; it is and always has been Sincerity policy to continue support if funding is depleted but we cannot cover the cost of Allied Health Professionals. We fear the tragic story below will become too common occurrence; one time is already too common.

This following story is tragic and is heartbreaking, as stated we do not know the full details, but we can see there was substantial challenges, not addressed and not met by the government programs. Our heart breaks and we encourage you to seek assistance

Disability Gateway: Financial support | Disability Gateway - 1800 643 787
Lifeline 131114

We would love to hear your opinions and experiences on this matter, please share your experiences.

Mosman Park murder-suicide: Western Australia lacks trained support workers, funding: disability chief warns | news.com.au — Australia’s leading news site for latest headlines



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Our experts highlight the events shaping tomorrow.

17/01/2026

Sincerity Support Services (VIC) PTY LTD has a proposal for the NDIA and the Quality Safegaurds Commison.

The introduction of QSC Agents: This would have to be thought out but basically, the commission would place operators within random homes as an observer, a person paid by the government to oversee homes ran by providers?

A QSC Agent, acting in the role of investigator, would attend any home of any provider supporting participants in their home or shared home, with short notice of say 24 hours and take on the role of acting supervisor or buddy shifting support worker, with of course the role of observation and evidence gathering. The idea of a supporting ot contributing role is purely to ensure participants supports are not disrupted.

What is your thought, do you think this could work? Do you have suggestions on how we can stop this happening?

We welcome your thoughts on ways to ensure this very important service, the NDIS is sustainable.

I think we all agree on one thing and that is this disgraceful behaviour, this disgusting criminal behaviour has to stop and the NDIS needs to do something.

Whats your thought?

24/12/2025

NDIS Update:
Major reforms are on the way, with mandatory registration for SIL and digital platform providers starting 1 July 2026. New integrity and safeguarding legislation has been introduced to Parliament, alongside plans for a fairer and more consistent planning process from mid-2026. The government is continuing to crack down on fraud and exploitation, while regular system updates and new 2025–26 pricing arrangements have been released.

At the same time, the NDIS is highlighting participant success stories and consulting on a streamlined advocacy program. However, concerns remain around provider viability under current pricing, particularly in rural areas, and reports of funding cuts affecting participants with complex needs.

What do you think about this news?
Let us know your thoughts.

18/12/2025

NDIS Planning Changes - What You Need to Know

From mid-2026, the NDIS will begin rolling out a new planning approach designed to be fairer, more consistent and easier for participants. These changes come directly from feedback shared by people with disability, families, carers and providers during the Independent Review of the NDIS.

What’s changing?
• Planning will focus on a person’s support needs, not just functional impairment
• A person-centred, strengths-based approach
• Fairer and more consistent budgets
• Less need for expensive reports
• Simpler, more flexible plans
• Plans will cover longer periods, with fewer reviews

Support Needs Assessments
Participants will meet with a trained assessor to talk about their daily life and the supports they need. You can bring family, carers or support people. This assessment will help create your NDIS budget, with plans always approved by trained NDIA staff.

Budgets & Flexibility
Funding will be provided through flexible budgets, with some stated supports where needed. This gives participants more choice and flexibility in how supports are used.

Your rights stay the same
Participants can still request plan changes, reassessments and reviews — including external reviews through the Administrative Review Tribunal.

Community involvement
People with disability are actively involved in co-designing these changes, with thousands already contributing through consultations, workshops and testing.

Changes will be introduced gradually, so many participants won’t see changes straight away.
Public consultation on the new rules will begin in early 2026.

For more information, visit the Department of Health, Disability and Ageing website or attend an “Understanding the NDIS” information session.

Here's the link to the original article:
https://www.ndis.gov.au/news/11024-update-new-way-planning

Let us know what you think of these possible changes, we would love to hear your opinions.

From mid-2026, the NDIS planning process will begin changing to make it fairer, more consistent and easier for participants. This new approach is called new framework planning.

08/12/2025

NDIS Update - Big Proposed Change for Psychosocial Disability Support

A new Grattan Institute report says governments could redirect $2B a year from the NDIS to create a National Psychosocial Disability Program - a support system for people with severe mental illness who currently miss out.

Right now, the NDIS spends $6B supporting just 66,000 people with psychosocial disability, while around 130,000 others to get no support at all and are stuck in limbo, often ending up homeless or in hospital.

The proposed new program would support 230,000 Australians, giving them access to “support facilitators” (a new role helping people navigate services), short-term funding for essentials, and recovery-focused community supports.

The goal: help people recover earlier so they don’t need to deteriorate just to qualify for the NDIS.

Governments agreed to build “foundational supports” outside the NDIS back in 2023, but progress has stalled. Negotiations continue, and it’s unclear when a final deal will be reached.

What are your thoughts on this???
We would like to know your opinions on this.

04/12/2025

NDIS participants warned about misleading ads

The Australian Government is cracking down on businesses falsely claiming their products are “NDIS approved” or “100% NDIS funded.” The NDIA doesn’t endorse any products, and companies making these claims may be breaking the law.

Since last year, over 700 cases of dodgy behaviour have been referred to regulators, with more than $100,000 in fines issued, including to big names like Thermomix and Bedshed.

A new taskforce is now targeting misleading advertising to better protect people with disability and their families.

“We won’t tolerate businesses misleading people with disability,” said Minister Jenny McAllister.
“If your business model relies on tricking NDIS participants, expect consequences,” added Assistant Minister Andrew Leigh.