23/03/2026
Before talking to her boss about overwhelming workload, Maria prepared: "Truth to speak: I'm drowning in tasks and quality is suffering. Fear: She'll think I'm incompetent. Cost of silence: My health and work quality will continue declining."
During the conversation, she said: "I don't have capacity to maintain quality on all five projects. I can give full attention to three, or partial attention to all five. Which would you prefer?"
This preparation and offering alternatives helped her stay clear and calm, leading to redistributing two projects.
Difficult conversations become more manageable with preparation:
Before: Know what truth needs speaking. Acknowledge your fear. Recognize the cost of silence. Identify what you need to feel grounded.
During: Notice your breath. Feel your feet on the ground. Take pauses when needed. Offer alternatives when you have capacity. Stay clear about limits while remaining compassionate.
After: Acknowledge your courage. Notice how it actually went versus your fear. Identify what you need now.
The people who respond well to your truth are your people.
🌐 www.phynixbydesign.com.au
☎ 07 5493 6742 | 📱 0448 562 814
📍 Brightwater Wellness Hub, Shop 7E 69-79 Attenuata Drive, Mountain Creek QLD