03/06/2025
đź’›Working in the helping profession after a natural disasterđź’›
When working in an organization that provides community support, the focus after a natural disaster naturally shifts the vulnerable individuals and communities being served. Most people in the helping industry are motivated by genuine compassion and dedication. Perhaps you are one of them, drawn to the meaningfulness and relevance of the work, aligned with the organization’s values, inspired by personal experiences you wish to pay forward, or simply driven by a deep care for others. There are many reasons that lead individuals to this type of work, and many of us tend to prioritize others’ needs before our own.
In the aftermath of a natural disaster, attention and care often immediately go to the clients—how they are coping and what additional support they may require. The ability to provide assistance, whether through practical support or simply offering a listening ear, can bring a sense of comfort, strength, and relief to your own feelings of anxiety, shock, grief, or despair. After all, as part of the affected community, you too may have experienced direct or indirect losses, such as damage to your home loss of belongings or animals, or disruptions to your work environment.
Helping others can feel empowering in the wake of a disaster, which inherently leaves us feeling powerless. However, an exclusive focus on others can lead to empathy fatigue. You may begin to feel numb, irritable, or notice a diminished capacity to care for clients or colleagues as you once did. Perhaps you can still perform your work, but upon returning home, find yourself mentally and emotionally drained, reacting harshly to your partner, children, or even your pet. These unfamiliar reactions might lead to self-judgment, prompting you to “push through,” stay strong, and avoid appearing self-centered. Unfortunately, this mindset only increases stress and emotional exhaustion, exacerbating irritability.
Empathy fatigue is not a sign of “weakness” or “selfishness”. It is not a sign of a decline in your moral compass. Empathy fatigue, irritability, moodiness, numbness, withdrawal, or any of these uncomfortable feelings, is a sign that something inside of you needs your attention. And I can hear some of you say: “Yes, but with the previous floods I could continue just fine! Why not now? I never felt like this?! Why not this time?”.
And this is so true. The strategy of focusing on others first is a great one. It brings a lot; think of love, gratefulness, meaning, etc. Until it doesn’t. Until the proverbial bucket overflows, or conversely, is empty. Because we all have needs. Not only the people we serve. Having needs does not make us weak, that makes us human. So, when you notice yourself snapping at someone, take a break, take a step back. Bring some curiosity towards yourself, as you would towards your clients to understand what the need is underneath your own discomfort. Some needs that you may recognise are below:
đź«‚đź’—The need to be taken care of by someone.
This is such a universal human need. After all, this is how we enter the world; depending on others. This need does not vanish after we hit 18 years old. We are mammals and social beings. This means that the need for connection and interdependency is on of the most fundamental needs. Interestingly, many helpers think that when they have needs, or can’t do it themselves, it is a sign of weakness. The need for connection and care has nothing to do with character, but all to do with nature. It may help here to ask yourself; what care experience would I have really needed from someone? And how can I give that to myself? Or, who in my environment would I feel safe with to ask?
🥀Survivor guilt
It can be hard to not feel guilty, when others have lost everything. You may feel sad, responsible or have feelings of remorse. How can you go on with life, when others’ lives and livelihoods have been put on hold or taken away? Somehow, fun and jokes seem to feel inappropriate and daily worries that others are struggling with, so futile. Sometimes, out of a loyalty towards the ones who are suffering, we stop enjoying life too.
What are some activities that you used to enjoy doing? Are there some people whose company you used to enjoy? How could you bring more of these tiny islands of lightness back into your life?
👷‍♀️👷‍♂️The need to fix
Many helpers pride themselves in being able to fix or solve problems for others or make them feel better somehow. Not being able to fix, or immediately alleviate the pain and suffering that someone is going through, can evoke deep feelings of helplessness, anxiety and overwhelm within. Feelings that we rather avoid. Or, differently put, the ability to fix has been a way for many helpers to not have to feel their own helplessness and discomfort around witnessing suffering. However, suffering is part of life, just as much as joy is. And most people who are suffering, don’t ask that you fix their feelings. Instead, they want to be witnessed, and honoured in the magnitude of the fate that struck them, so that through your ability to stay with their suffering (without the need to fix!) they can remember their own strength and courage to carry it.
🏝The need for “nothing”
Life may have been already filled with duties before the disaster, and now you seem to be only surrounded by priorities, urgencies, raging emotions, and endless to-do lists that all seem to require your immediate attention. Talk about overwhelming! No wonder a part inside of you longs to withdraw, crawl deep underneath the blanket when the alarm wakes you in the morning and not want to face the day. I repeat: no wonder! It is so much! If you notice being overwhelmed by the amount of things to do, try and take a step back. It is okay to say “no” and not to help everyone. Again, we are only human. Try and focus on max. 2-3 tasks/projects a day. Be realistic about what you can take on and what not. Most often it is more helpful to be upfront when you can’t do something because of a lack of capacity, so that expectations can be managed.
🌒The need to grieve
The floods have left a trail of devastation. Maybe you lost some of your belongings, or your entire livelihood. Or maybe you feel the grief when walking or driving around places that have been the backdrop to many memories, but look now unrecognisable. There is no exclusive right to grief. And grief takes time. It is a natural and complex feeling that holds a mixture of a broad range of emotions that may come and go over an extended period of time. Grief is flavoured by the deep sadness caused by the loss; the love and memories that were tied to the loss; anger, frustration and questioning in an attempt to make sense of the loss; existential feelings related to transience, death and loss of identity or purpose. There is no straight road through grief, and every “stage” or feeling may require a something different for you. It is easy to fill your life up quickly as not to feel the grief. If you notice that you have a need to grief, create some space and time to feel these feelings. Rituals can help to give the loss meaning and a place in your life.
As a helper, remember you are enough. So let this crisis become an invitation to grow together as human beings, in our humaneness. Learning to take care of our needs, fears and whirling emotions. So, we can find the cracks in the darkness, where the light can shine through. And let every act of support become a practice to care for ourselves with the same love as we would care for others. So, our light can help others find their way.