09/04/2024
Well done Ben!
JCU: James Cook University, Australia researchers say rudeness and discourtesy between health workers is endangering patients.
JCU PhD candidate Benjamin Freedman led a study analysing the responses of more than 16,000 people, including more than 11,000 nurses, in 41 global studies of incivility among health care workers.
“Incivility is different from bullying. Uncivil behaviours are characteristically rude and discourteous, of lower intensity than bullying, have an ambiguous intent to harm and are a violation of social norms.
Full story 👇
www.jcu.edu.au/news/releases/2024/april/rudeness-endangers-patients
📷 credit: Vladimir Fedotov
