DISCLAIMER/WAIVER / REGISTRATIONS LICENSING AND INSURANCE / CANCELLATION POLICY. DISCLAIMER & WAIVER
Wellness & Wellbeing Program for the Whole Person. Unique wellness program with solutions for your body (physical), soul (mind, will and emotions) and spirit. We work with you as a whole person, because everything matters when you are on a healing journey - we aim to leave no stone unturned! We pro
vide a variety of therapies as part of the program such as: trauma treatment (energy psychology & EMDR), mental health wellness & monitoring, lifestyle medicine assessment & planning (nutrition, movement, mood, risky substance avoidance, sleep & social connection), ancestral/ cultural health, and general wellness coaching & support. Ark Wave Wellness is not intended to medically or psychologically diagnose (nursing diagnosis as per NANDA excluded), prescribe medication (monitoring effects, compliance, advocating and arranging poly-pharmacy reviews and patient education excluded), provide treatment outside of cope of practice, or claim to cure any disease; physical, psychological, emotional, mental or spiritual. In no way is any information, instruction or advice given by any Ark Wave Wellness practitioner intended to be a substitute or contradiction for professionally registered (AHPRA) medical or psychological diagnosis or care. Regardless of any information you may receive during any appointment time, you should not discontinue, modify or start any medication legally prescribed to you personally by a registered medical or allied healthcare professional, without first obtaining approval from said same or similarly registered healthcare professional. Every Ark Wave Wellness client is unique, and therefore each clients experience with Ark Wave Wellness may be unique, and results varied. The client agrees to take full responsibility for their health and well-being during their engagement with services provided by Ark Wave Wellness. HOLD HARMLESS AGREEMENT
You must agree to hold harmless Julie Fisher-Grey, the founder and director of Ark Wave Wellness and Ark Wave Release (Energiea/energeo), and anyone affiliated with Ark Wave Wellness from any claims, liability, or loss incurred directly or indirectly by you as a result of the use or application of any techniques or methods learned during any appointments provided by Ark Wave Wellness. REGISTRATIONS LICENSING AND INSURANCE
All services advertised and offered by Ark Wave Wellness are legitimate services within the scope of practice for each practitioner. The appropriate training, qualifications and continuing education development is undertaken by all practitioners. All practitioners hold required registrations, memberships and associated insurances. REFUND/CANCELLATION POLICY
Even though we are a private practice, our focus is on optimizing mental health, not creating more stress. So we are compassionate about any unexpected circumstances that prevent you from attending booked sessions. Our preference in all cases is to negotiate rescheduling in lieu of refunding. Generally we expect that any no notice/no-show to a booked appointment will result in the forfeit of the appointment fee, and at our discretion, an option to reschedule. In the case of a late cancellation (less than 24 hours notice), we will offer a rescheduled appointment. In some cases, a written request for full refund (minus transaction fees and costs) may be considered for extenuating, urgent and unavoidable circumstances that may lead to financial hardship - this will be considered on a case by case basis. Please ensure we have up-to-date email and phone contact details so our systems automatic reminders reach you correctly. Emergency Contacts:
Police/Ambulance/Fire Brigade: 000
Lifeline: 13 11 14
https://www.lifeline.org.au/
Samaritans Crisis Line:135 247
https://www.thesamaritans.org.au
Suicide Call Back service: 1300 659 467
https://www.suicidecallbackservice.org.au/about/
Kids Helpline: 1800 551 800
https://kidshelpline.com.au/organisation/about-us/
Health Direct: 1800 022 222
https://www.healthdirect.gov.au/