Druk Public information Bridge

04/02/2026

15.Important Update from the NCD OPD – Medical Nutrition Therapy.
1.Monday & Thursday
Renal Clinic:
All people living with kidney disease can walk in for a medical nutrition therapy.
2.Tuesday, Wednesday & Friday
Lifestyle-Related Disease Consultation:
Patients with diabetes, hypertension, chronic gastritis, cancer care needs, and post-stroke conditions can go directly for a medical nutrition therapy, even without a referral from a doctor.
Information as provided by the Dietitian HOD.
Thank you.

29/01/2026

11. Cardiology Department Service Update
Location of cardiology Receptionist Counter: New Building, Level 2, near the Operation Theater.
1. Dr. Mahesh Gurung’s Clinic Days
Tuesday – General Heart Clinic
Friday – PCI Clinic (only for follow-up cases).
Saturday – Anticoagulation Clinic (only for follow-up cases or warfarin users).
To get an appointment for PCI, Anticoagulation Clinics and for General Heart Clinic.
Appointment Contact Number: 77110183
Calling Hours: Monday to Friday: 11:00 AM to 2:30 PM
Saturday: 11:00 AM to 12:30 pm
Tip: Every Saturday, appointments for the following week are released for General Heart Clinic. The best time to call is on Saturday.

2. Dr. Yeshey Penjor’s Clinic
Dr. Yeshey Penjor will be in the Cardiac Unit from Monday to Saturday, except Friday.
To book his appointment, please call our Medical Department’s number between 11:00 am and 2:30 pm at 77764045.

Note
1.An anticoagulation clinic: is a specialized healthcare service where patients who are taking blood-thinning medicines (warfarin) are monitored.
2.PCI clinic: usually refers to a clinic or service that provides care related to Percutaneous Coronary Intervention (PCI).
Additional Services
1.Echocardiography (Echo) – Appointment-based. Patients must visit in person (walk-in) to obtain an appointment.
2.Transesophageal Echocardiography (TEE) – Appointment-based. Patients must visit in person (walk-in) to obtain an appointment.
3.Treadmill Test (TMT) – Appointment-based. Patients must visit in person (walk-in) to obtain an appointment.
4. Holter Monitoring – Appointment-based. Patients must visit in person (walk-in) to obtain an appointment.
5.Electrocardiogram (ECG) – No appointment required. The service is available on the same day after a doctor’s prescription.
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27/01/2026

9.Why It Is Important to Cancel an Appointment When We Cannot Turn Up

Using such a image may feel like dark humor to many of us, including myself. However, the message behind it is important. We should remember those patients who were unable to get an appointment. If we cannot turn up on time or are unable to attend due to any circumstance, it is our responsibility to cancel the appointment so that others may get the opportunity.

Why should we take responsibility to cancel our appointment?
1.To allow another patient to get the slot
When you cancel in advance, the appointment can be given to someone else who may urgently need medical care.
2.To avoid wasting doctors’ time
Doctors and healthcare staff prepare in advance for each scheduled appointment.
3.To reduce long waiting lists
Missed appointments increase waiting time for others. Cancelling helps the system run smoothly.
4.To ensure better quality of care
Proper scheduling allows doctors to focus fully on patients who actually attend.
5.To show respect for healthcare workers and fellow patients
Informing in advance reflects responsibility and consideration for others.
6.To improve hospital services overall
Responsible appointment management helps improve the efficiency of healthcare services.

I know many people are already taking responsibility. This message is simply a gentle reminder to everyone, and I hope for a positive response.
Thank you.
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27/01/2026

8. What is the ePIS Patient App?
The ePIS Patient App is a mobile application developed by the Royal Government of Bhutan through the G2C Office. It helps patients access important healthcare services online. The app is connected to the national Electronic Patient Information System (ePIS) used in hospitals across Bhutan.
What can patients do with the app?
1. Book Hospital Appointments
Patients can book hospital appointments using the app.
2. Check Test Status
Patients can check whether their test results are ready after completing the necessary tests advised by their doctor.
3. View Prescriptions
After a hospital visit, patients can see the medicines and treatment advice prescribed by their doctor.
4. Medical History
Patients can view parts of their medical history and follow-up instructions available in the system.

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26/01/2026

6.Why a Patient Should Not Have More Than One UHID
A patient should not have more than one UHID (Unique Health Identification Number) because:
1. Uniqueness of Identity The purpose of a UHID is to provide each patient with a single, unique identity across the hospital or health system. If a patient has multiple UHIDs, their medical records will be scattered, making it difficult to obtain a complete health history.
2. Continuity of Care Doctors need to see the full medical history, including past illnesses, treatments, allergies, and medications. Multiple UHIDs lead to fragmented records, which can result in missing or duplicated information.
3. Patient Safety There is a risk of incorrect treatment, misdiagnosis, or missed allergies if a doctor only sees part of a patient’s data. Duplicate UHIDs can also cause errors in prescriptions, lab tests, or procedures.
4. Administrative Efficiency Duplicate UHIDs waste resources, as hospital staff may need to merge or clean records later.
Note: Please refrain from creating multiple UHIDs. Always use a single one.
Q1. What to Do if You Have Two UHIDs?
If you currently have two UHIDs, please visit any receptionist counter at JDWNRH or contact me directly. I can help you merge your UHIDs into a single one.
Please share this information widely. Since the EPIS system is new to our health services, many people may not be aware of the importance of having only one UHID.
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26/01/2026

Important Update from the Cardiology Department (JDWNRH)

The general public can now avail appointments by phone call for the PIC Clinic, Anticoagulation Clinic, and General Heart Clinic under the Cardiology Unit. This service was not available previously.

Appointment Contact Number: 77110183

Calling Hours:

Monday to Friday: 11:00 AM to 2:30 PM

Saturday: 11:00 AM to 12:30 PM

Note:
Appointments for the General Heart Clinic will be provided only for old cases and referred cases. As there is currently a solo doctor, appointments are very limited. Therefore, the best time to call is on Saturday.

Thank you for your kind cooperation.
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21/01/2026

Revenue Counter – Location & Service Update
Location: Old Building, Ground Floor
Counter Numbers: 20 and 54

A. Revenue Counter No– 20
Services Provided:
1.Issuance of Medical Certificates
(For employment, driving license, etc.)
Time: After office hours, 4:00 PM – 6:00 PM
2. Medical Certificate for Overseas Employment
Time: After office hours, 4:00 PM – 6:30 PM
3.Medical Check-up for Foreign Country Visas
(Australia, Canada, etc.)
Time: As per the scheduled call to visa clients
4.Payment Receipt for General Medical Check-up (After Office Hours)
Time: After normal office hours, from 4:00 PM
5.Payment Receipt for Use of Hospital Property
(Wheelchair, oxygen cylinder, oxygen concentrator, etc.)
Time: During office hours, 9:00 AM – 3:00 PM
6.Payment Receipt for birth certificate
Time: During office hours,9:00 AM -3:00 PM

B. Revenue Counter No– 54
Services Provided:
1.Appointment booking for foreign country visa medical check-ups
2.Provide Information on required documents for medical screening

Important Note:
Anyone coming to book an appointment for a visa medical check-up must bring the following:
HAP ID
Date of birth
Correct phone number
Appointments are provided in person only. Appointments will not be given over the phone.

Thank you.

21/01/2026

Send a message to learn more

21/01/2026

Important Update from the Cardiology Department (JDWNRH)

The general public can now avail appointments by phone call for the PIC Clinic, Anticoagulation Clinic, and General Heart Clinic under the Cardiology Unit. This service was not available previously.

Appointment Contact Number: 77110183
Calling Hours:
Monday to Friday: 11:00 AM to 2:30 PM
Saturday: 11:00 AM to 12:30 PM

Note:
Appointments for the General Heart Clinic will be provided only for old cases and referred cases. As there is currently a solo doctor, appointments are very limited. Therefore, the best time to call is on Saturday.

Thank you for your kind cooperation.

Send a message to learn more

20/01/2026

𝐏𝐮𝐛𝐥𝐢𝐜 𝐍𝐨𝐭𝐢𝐜𝐞
The Department of Clinical Services, in collaboration with the Department of Dermatology, Jigme Dorji Wangchuck National Referral Hospital (JDWNRH), will be conducting a four-day specialized dermatology camp at Samtse Hospital from 21 to 24 January 2026. The camp is organized to provide expert dermatological consultation and treatment, and to address the unmet skin-related healthcare needs of the public.
Therefore, all individuals requiring consultation or treatment for skin-related conditions are kindly requested to visit Samtse Hospital on the aforementioned dates and avail themselves of the services.

མི་མང་གསལ་བསྒྲགས།
༉ རྒྱལ་ཡོངས་གསོ་བའི་ཞབས་ཏོག་གིས་ འཇིགས་མེད་རྡོ་རྗེ་དབང་ཕྱུག་རྒྱལ་ཡོངས་གཙོ་བསྟེན་སྨན་ཁང་གི་ པགས་ནད་ལས་ཁུངས་དང་ མཉམ་འབྲེལ་ཐོག་ལས་ སྤྱི་ལོ་༢༠༢༦ སྤྱི་ཟླ་དང་པའི་སྤྱི་ཚེས་༢༡ ལས་༢༤ ཚུན་ བསམ་རྩེ་སྨན་ཁང་ནང་ ཉིན་གྲངས་༤ གི་རིང་ པགས་ཀོའི་ནད་གཞི་ཚུ་གི་གྲོས་བསྟུན་དང་སྨན་བཅོས་ཞབས་ཏོག་བྱིན་ནི་ཨིན།
དེ་འབདཝ་ལས་ པགས་ཀོ་དང་འབྲེལ་བའི་ན་ཚ་གི་སྐོར་གྲོས་བསྟུན་དང་ སྨན་བཅོས་འབད་དགོ་མི་ མི་ངོ་ག་ར་གིས་ གོང་འཁོད་ཚེས་གྲངས་ཚུ་ནང་ བསམ་རྩེ་སྨན་ཁང་ནང་ འོང་ཞིནམ་ལས་ཞབས་ཏོག་ཚུ་ལག་ལེན་འཐབ་གནང་ཟེར་ཞུ་ནི་ཨིན།

20/01/2026