Lifeline Organisation Botswana

Lifeline Organisation Botswana LifeLine Botswana aims to support the Botswana communities through offering a free and confidential counselling service and to empower them.

LifeLine Botswana was established in 1999 under the Societies Act of Botswana (Registration No. CR5713) as a community based NGO under the guidance of LifeLine International, which has offered counseling services since 1963. LifeLine Botswana forms part of the regional representation of LifeLine Southern Africa. The need for a counseling service in Botswana was highlighted by the HIV and AIDS pandemic which is currently affecting majority of the members of the Botswana Society. LifeLine Botswana aims to support the Botswana communities through offering a free and confidential counseling service and to empower them through behavior modification by training them in Life Skills. Additional goals are to:

• Standardize counseling services within NGOs
• Support and empower other NGOS and institutions
• Crate and maintain a satisfied workforce through Employees/student Assistance Programmes

LifeLine Counsellors adopted the Client Centered Therapeutic approach of Carl Rogers. It focuses on the individual exploring his/her life issues in a non-judgmental and safe environment. Additional emphasis is on self-empowerment and problem solving.

Address

21283
Gaborone

Products

LifeLine Botswana offer the following programmes

1. Counselling

Lifeline Counselling is free and confidential. It is provided through face to face (by appointments) and telephone.
Where applicable, referrals are made to various resources.

2. Victim Empowerment

Gambling Support Group
Gender Based Support Group

3. Hospital Counselling

As and when the need arise, we offer counselling at different hospitals in and around Gaborone.

4. Education and Awareness Outreach

Provision of counselling services to students, their families and teachers;
Training students (Peer Educators) in Personal Growth and Counselling skills
Wellness awareness
Provision of information on various issues/topics

5. Training
Personal Growth – Life Skills
Counselling Skills
Peer Education

5a. Personal Growth – Life Skills

This training is intended to facilitate personal transformation for each participant and in-turn reflects on their relationships. Experiential learning theory is applied. It is a pre-requisite for the Counselling skills training which all LifeLine Counsellors undergo. The training is covered over 9 sessions of 3 – 4 hours per session. The training covers the following but not limited to:

Attitudes Beliefs Loss
Anger management Self-awareness Values
Prejudice Conflict management
Self-concept Self-esteem


Fee Structure per person:
• Students P1,000
• Individuals P2,000 (Morning sessions)
• Individuals P2,500 (Evening sessions)
• NGOS P2.800.00
• Companies P3,200


5b. Counselling Skills

This training incorporates both theory and practice. It is intended to equip the participant with the fundamentals of counselling and train them on the Client Centred Therapeutic approach of Carl Rogers. The training is covered over 9 sessions of 3 – 4 hours per session. The training covers the following concepts but not limited to:
• The basics of counselling
• The counselling process
• Counselling techniques
• Values and ethics of a good counsellor
• Role play
• Practical counselling sessions (in person and over the telephone)

* On successful completion of these training, trainees perform 20 counselling sessions while under the mentorship of experienced counsellors. A buddy system is in place and monthly debriefing sessions are available to all LifeLine Counsellors.

5c. Peer Education

• Offers tailor made training for peer educators to schools, institutions, organisations and companies.

6. Networking

• LifeLine Botswana collaborates with different organisations and institutions on different issues.
• We sit in various planning and policy making committees at government and civil society levels.
• We offer counselling to other NGOs

7. Employees/student Assistance Programme (EAP)

Employees/students Assistance programmes are available to companies, organisations and institutions who aim to assist their employees/students manage issues that could adversely impact their work, studies, personal lives, health and well-being. EAP services typically provides assessment, counselling and if required referrals to additional resources. The topics covered within an EAP vary and are tailored to fit the needs of clients, examples of areas of focus include:
• Stress
• Health care concerns
• Substance abuse
• Major life events – retrenchment, births, accidents/disability, death
• Financial or legal concerns
• Family/personal relationships matters
• Work relationship matters
• Burnout
• Gender Based Violence



8. Responsible Gambling
Lifeline Botswana runs Responsible Gambling Programme. The initiative has a toll free line for problem gamblers, their families and friends.

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