12/23/2025
Ever wonder what a seamless patient journey looks like in optometry? At New Look Vision, everyone—from optometric assistants to managers—works across roles to ensure no gap in care.
In Ep. 76 of Leaders in Healthcare, Regional Operations Manager Catherine Mahe breaks down the patient flow, showing how teamwork supports optometrists and keeps patients informed from check-in to frame selection.
🎧 Spotify: https://loom.ly/ilYmgvs
🍏 Apple Podcasts: https://podcasts.apple.com/ca/podcast/76-new-look-vision-paving-the-way-for-optometric-care/id1709401119?i=1000728474209
▶️ YouTube: https://youtu.be/0xCXO9TVWfU