Essential Hospitality Solutions

Essential Hospitality Solutions Helping organizations become more hospitable to their internal and external customers.

04/06/2026

How to Become Ridiculously Easy to Do Business
with David Avrin
Why do customers leave—even when they say they’re satisfied?
Here’s the uncomfortable truth: satisfaction isn’t loyalty. And in today’s marketplace, frustration isn’t a surprise anymore… it’s expected.
In this episode of Experience Leadership, I sit down with globally recognized customer experience expert David Avrin, author of Ridiculously Easy to Do Business With, to tackle one of the biggest and most expensive problems organizations face: built-in friction.
Policies. Procedures. Silos. “That’s just how we do it.”All of it adds up to customer frustration—and your customers are reacting.
David shares powerful research from 2026, revealing that when customers encounter friction, only 14% do nothing. The other 86% take action—and most of that action hurts your business. They leave. They tell others. They disengage.
We unpack: • Why customer satisfaction is no longer a reliable predictor of loyalty • Why customers now give only one or two chances • Why your most dangerous customers rarely complain • And how to use behavioural research to predict what frustrated customers will actually do
If you want to attract, retain, and protect your customers in a market where switching is easy and patience is thin, this conversation is your wake-up call.
🚨 Get David's 2026 Report here 👉🏼 https://www.ridiculouslyeasy.com/report
About David
One of the most in-demand Customer Experience speakers and consultants in the world today, David Avrin, CSP, Global Speaking Fellow, has shared his content-rich, entertaining and actionable presentations with enthusiastic audiences across North America and in over 30 countries around the world. David helps organizations better understand and connect with their changing customers and clients to help future-proof their businesses.
David's insights have been featured on thousands of media outlets around the world. He is also the author of seven books, including the acclaimed: It's Not Who You Know, It's Who Knows You!, Why Customers Leave (and How to Win Them Back), The Morning Huddle, and his newest book, Ridiculously Easy to Do Business With.
Connect with David
ridiculouslyeasy.comhttps://www.instagram.com/therealdavidavrinhttps://www.youtube.com/channel/UCtH4DdaOhbturnA9OI80kPwhttps://www.facebook.com/DavidAvrinFanshttps://www.linkedin.com/in/davidavrin/
----more----About Your Host, Marc Haine
Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
Connect with Marc
+1 (780) 729-4932
🗓️ https://meetwith.marchaine.com

Marc@MarcHaine.com
http://MarcHaine.com
IG: https://www.instagram.com/marcjlhaine
FB: https://www.facebook.com/MasterofExperiences
IN: https://instagram.com/MarcJLHaine
TW: https://twitter.com/MarcHaine2
LI: https://www.linkedin.com/in/marchaine/
YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

03/30/2026

Courageous Leadership
with Rick Denley
Struggling to retain top talent?
In this episode of Marc Haine Live, Growth Leader Rick Denley reveals why courageous leadership is the missing piece in attracting, engaging, and retaining high-performing teams.Only 44% of employees are fully engaged at work. That means most teams are underperforming — and many leaders don’t even realize it.
In this conversation, you’ll learn: • Why trust is the new competitive advantage • How to empower people through purpose and participation • Why investing in growth keeps top performers • The difference between control-based and trust-based leadership • Practical steps to become a courageous leader
If you want people to rise with you — you must lead in a way worth rising for.
Connect with Rick:
Website: https://rickdenley.com/Instagram: https://www.instagram.com/rick_denley/LinkedIn: https://www.linkedin.com/in/rickdenley/
Book: REINVENT YOURSELF
About Rick
Rick is a courageous leader. Having led multinational corporations for decades and coaching high-level executives, entrepreneurs and athletes. Looking to share his learnings, he wrote what became a best-selling book entitled ’REINVENTEDYOURSELF, a blueprint to assist people to make courageous changes through any mess, mission or movement they are on. Drawing on his personal experiences of change, he himself changed to pursue his dream of entrepreneurship by founding Peak Performance Leadership.
His solopreneur efforts help others grow into their best version of themselves. Leveraging his career and life experiences, he shares his successful Change Growth Formula to thousands through his speaking, coaching and consulting. Rick is a sought-after keynote speaker and renowned coach. Rick’s philanthropic efforts as an amateur boxer and triathlete raise funds to end cancer in our lifetime. Rick Denley is a COURAGEOUS LEADER! He is the best-selling author of REINVENT YOURSELF, and a top authority on growth through CHANGE LEADERSHIP. With over 30 years of scaling and growth success—leading multinational corporations, coaching executives, and professional athletes—Rick EMPOWERS LEADERS to transform and maximize their INFLUENCE AND IMPACT.
His philanthropy involves being an UNDEFEATED AMATEUR BOXER and TRIATHLETE, raising funds & awareness for cancer research at The Princess Margaret Hospital. As an award-winning international COACH, CONSULTANT & SPEAKER, Rick has INSPIRED THOUSANDS worldwide to break barriers and reach THEIR PEAK PERFORMANCE.
----more----About Your Host, Marc Haine
Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
Connect with Marc
+1 (780) 729-4932
🗓️ https://meetwith.marchaine.com

Marc@MarcHaine.com
http://MarcHaine.com
IG: https://www.instagram.com/marcjlhaine
FB: https://www.facebook.com/MasterofExperiences
IN: https://instagram.com/MarcJLHaine
TW: https://twitter.com/MarcHaine2
LI: https://www.linkedin.com/in/marchaine/
YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

03/23/2026

How Leaders Accidentally Become the Bottleneck
with Brad Poulos
Most business owners are exhausted—not because they’re lazy, but because they’re trying to carry a business that was never designed to support them.
In this episode of Marc Haine Live, Canada’s Small Business Professor Brad Poulos explains why many of the problems owners obsess over aren’t real problems at all—and why stepping back can sometimes be the most profitable move you make.
You’ll learn:• Why most businesses fail from small mistakes, not big ones• How decision overload destroys scale and cash flow• When growth is actually the wrong goal• Why letting go is a leadership skill—not a risk
This episode is a must-watch for founders, operators, and managers who want a business that works for them—not one they constantly rescue.
Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com
About Brad
Brad Poulos—known as Canada’s Small Business Professor—helps entrepreneurs think clearly about hard decisions.
He’s not a theorist. He’s an operator.
Brad has started businesses, sold some, closed others, and scaled a startup to #8 on the Profit 100 list. He has raised capital as a public company CEO on both Wall Street and Bay Street. In other words, he’s lived the pressure, the payroll anxiety, the growth excitement—and the occasional “what was I thinking?” moment that comes with building something real.
For the past 16 years, Brad has taught entrepreneurship, strategy, and small business at Toronto Metropolitan University, where he also launched Canada’s first Cannabis Essentials course series. He is the author of Most Problems Solve Themselves and The Small Business Operator’s Manual, and co-author of From Pitch to Payoff.
Brad’s philosophy is simple:Build a business that is profitable, focused, and built to last.
No startup theatre. No jargon. Just practical operating principles that work in the real world.
Connect with Brad
📍 Website: bradpoulos.com📧 Email: brad@poulos.com🔗 LinkedIn: https://www.linkedin.com/in/bradpoulos/📘 Facebook: https://www.facebook.com/brad.poulos
----more----About Your Host, Marc Haine
Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
Connect with Marc
+1 (780) 729-4932
🗓️ https://meetwith.marchaine.com

Marc@MarcHaine.com
http://MarcHaine.com
IG: https://www.instagram.com/marcjlhaine
FB: https://www.facebook.com/MasterofExperiences
IN: https://instagram.com/MarcJLHaine
TW: https://twitter.com/MarcHaine2
LI: https://www.linkedin.com/in/marchaine/
YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

03/19/2026

The Hidden Signals That Shape Leadership Impact
with Dr. Scott Hutcheson
Most leaders think their impact comes from intelligence, experience, or authority.
And that belief is quietly costing them trust, momentum, and results.
In this episode of Marc Haine Live, I’m joined by Dr. Scott Hutcheson, professor and author of Biohacking Leadership, to challenge one of leadership’s most dangerous myths: that good intentions equal positive impact.
Scott explains why leadership impact is shaped less by strategy and more by the biological and behavioural signals leaders send every single day—often without realizing it. When those signals create stress, uncertainty, or inconsistency, even highly competent leaders see their impact stall or backfire.
In this conversation, we unpack:

What leadership impact really is (and why most leaders misunderstand it)
Why small, repeatable behaviours matter more than charisma or expertise
How inconsistency quietly erodes trust—even when decisions are “right”
Practical ways to increase impact without working harder or saying more

If you’ve ever thought, “I don’t get it—I’m doing everything right,” this episode might explain exactly what’s happening.
About Scott
Dr. Scott Hutcheson is a professor, author, and practitioner whose work focuses on leadership, team, and organizational performance through the biology of behaviour. He’s worked with over 4000 leaders from 147 different countries.
Connect with Dr. Scott
www.scotthutcheson.com
Linkedin: / scotthutcheson

----more----About Your Host, Marc Haine
Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
Connect with Marc
+1 (780) 729-4932
🗓️ https://meetwith.marchaine.com

Marc@MarcHaine.com
http://MarcHaine.com
IG: https://www.instagram.com/marcjlhaine
FB: https://www.facebook.com/MasterofExperiences
IN: https://instagram.com/MarcJLHaine
TW: https://twitter.com/MarcHaine2
LI: https://www.linkedin.com/in/marchaine/
YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

03/16/2026

Why Working Harder Isn’t Fixing Your Business Bottleneck
with Camilla Bignell
Hard work isn’t broken—but it won’t fix a broken bottleneck.
In this episode of Marc Haine Live, Business Bottleneck & Flow Expert Camilla Bignell reveals why businesses stall even when teams are working flat out. We explore how unclear ownership, messy handoffs, and inconsistent decision-making quietly drain time, money, and energy—and what leaders can do to restore flow without burning out their people.
About Camilla
Camilla Bignell is a Business Bottleneck & Flow Expert known for her “no judge, gentle nudge” approach. She helps service-based business owners and teams stop blaming or overworking the wrong thing by restoring flow where it breaks first… clarity, communication, and follow-through - so the business runs with less scrambling and more enjoyment.
Connect with Camilla
www.camillabignell.com Camilla@CamillaBignell.com LinkedIn: https://www.linkedin.com/in/camillabignell/ Facebook: https://www.facebook.com/CamillaBignellCoaching
----more----About Your Host, Marc Haine
Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
Connect with Marc
+1 (780) 729-4932
🗓️ https://meetwith.marchaine.com

Marc@MarcHaine.com
http://MarcHaine.com
IG: https://www.instagram.com/marcjlhaine
FB: https://www.facebook.com/MasterofExperiences
IN: https://instagram.com/MarcJLHaine
TW: https://twitter.com/MarcHaine2
LI: https://www.linkedin.com/in/marchaine/
YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

03/09/2026

The Silent Reason Sales Conversations Fail
with Jake Stahl
Most leaders don’t lose deals because they say the wrong thing.They lose them because they misread the room.
🛎 In this episode of Marc Haine Live, I sit down with communication strategist Jake Stahl, the creator of Neurostrategy, to unpack why conversations stall, follow-ups die, and meetings that feel “great” somehow go nowhere.
Get Jake's book here: http://amazon.com/dp/B0G4X3SW4B
About Jake
Jake Stahl is a communication strategist, behavioural psychology specialist, and creator of the STRATA™ framework. This approach teaches people how to read others in real time, communicate with confidence, and command any room.
Through his work with founders, solopreneurs, fractional executives, and sales teams across multiple industries, Jake has trained thousands of professionals to read body language, decode hidden signals, and influence decisions without pressure or performance-based expectations. His methods blend social psychology, presence mechanics, and practical communication tactics that help people speak so others listen—whether in a boardroom, sales call, or high-stakes conversation.
Jake is also the CEO and Co-Founder of Orchestraight™, an AI-powered business development engine that uses neurostrategic communication principles to help leaders craft persuasive messaging, build trust faster, and create clarity in complex conversations.
Known for his direct, real-time teaching style, Jake has become a go-to advisor for entrepreneurs and leaders who want to improve their communication skills, elevate their presence, and earn respect the moment they speak.
Own the Room is his definitive guide to the psychology of being seen, heard, and taken seriously—no matter who’s sitting across from you.
Connect with Jake
www.orchestraight.comjake@jakestahlconsulting.com" rel="ugc" target="_blank">www.orchestraight.comjake@jakestahlconsulting.comhttps://www.linkedin.com/in/jakestahl/https://www.tiktok.com/?lang=enhttps://www.youtube.com/-3e05rJo19HMx6JA https://www.instagram.com/jakethemindmechanic/https://podcasts.apple.com/us/podcast/own-the-room/id1800525151
----more----About Your Host, Marc Haine
Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
Connect with Marc
+1 (780) 729-4932
🗓️ https://meetwith.marchaine.com

Marc@MarcHaine.com
http://MarcHaine.com
IG: https://www.instagram.com/marcjlhaine
FB: https://www.facebook.com/MasterofExperiences
IN: https://instagram.com/MarcJLHaine
TW: https://twitter.com/MarcHaine2
LI: https://www.linkedin.com/in/marchaine/
YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

03/05/2026

Your Money Story Is Costing You More Than You Think
with Bill Cates
Most business owners don’t have a revenue problem.They have a money story problem.
They work harder. Sell more. Grind longer.Yet profits feel slippery, savings are “someday,” and financial stress hums quietly in the background—like a fridge that never stops buzzing.
In this episode of Marc Haine Live, host Marc Haine sits down with Bill Cates, Exponential Growth Coach, Hall of Fame speaker, and author of The Hidden Heist, to expose the invisible beliefs that quietly sabotage our relationship with money.
We unpack broken money stories, why waiting to “earn enough” never works, and how business owners unknowingly rob their future selves—without a ski mask or a getaway car.
If you’ve ever tied your self-worth to your net worth…If profit always seems to come later…If money feels stressful instead of strategic…
Then this episode is what you need.
Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com
🎁 FREE GUIDE: www.TheOrdinaryMillionaire.com📘 NEW BOOK: www.TheHiddenHeist.com
About Bill
Bill Cates, CSP, CPAE, is a successful entrepreneur, hall of fame speaker, bestselling author, and adventurer. Bill built and sold two book publishing companies and has spent over 30 years training financial advisors. Bill is the author of eight books, including Radical Relevance, The Language of Referrals. His latest book is, The Hidden Heist – Stop Robbing Yourself of Lasting Wealth. He also hosts the Top Advisor Podcast, ranked in the top 5% of podcasts worldwide.Inducted into the Professional Speakers Hall of Fame, Bill’s expertise has been featured in Success Magazine, Entrepreneur, Money, and The Wall Street Journal. An avid adventurer, Bill has reached the summit of Mt. Kilimanjaro, Mt. Everest South Base Camp, camped in the Arctic Circle, and toured as a drummer in a rock band. Bill’s mission is to equip people with the mindset and the tools to have a better relationship with money – to achieve financial stability, independence, and lasting wealth.
Connect with Bill
www.TheHiddenHeist.com www.BillCates.com www.TheOrdinaryMillionaire.com BillCates@ReferralCoach.com https://www.linkedin.com/in/billcates/
----more----About Your Host, Marc Haine
Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
Connect with Marc
+1 (780) 729-4932
🗓️ https://meetwith.marchaine.com

Marc@MarcHaine.com
http://MarcHaine.com
IG: https://www.instagram.com/marcjlhaine
FB: https://www.facebook.com/MasterofExperiences
IN: https://instagram.com/MarcJLHaine
TW: https://twitter.com/MarcHaine2
LI: https://www.linkedin.com/in/marchaine/
YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

02/23/2026

The Three Dimensions of Trust Explained
with Dr. Michelle Reina and Dr. Dennis Reina
Most leaders don’t realize trust is leaking from their organization until everything slows down.
Decisions take longer. Meetings feel heavier. People stop speaking up. Collaboration quietly collapses. And suddenly, even the best strategy in the world can’t get traction. In this powerful episode of Marc Haine Live, I’m joined by Dr. Dennis Reina and Dr. Michelle Reina — the Authorities on Trust — to unpack why trust is not a “soft skill,” but a hard business necessity.
About Drs. Michelle and Dennis Reina
Dr. Dennis Reina and Dr. Michelle Reina are internationally recognized pioneers in the field of organizational trust, and bestselling authors of the groundbreaking Trust and Betrayal in the Workplace. As co-founders of Reina Trust Building®, they have devoted their lives to understanding, measuring, and strengthening trust in the workplace. More than three decades of research and practice have culminated in a new book, The Art of Trust Building (January, 2026), and its digital companion, The Reina Trust Assessment, a research-backed interactive tool that allows users to identify strengths and opportunities for growth on their trust journey.
Dennis and Michelle’s shared passion for trust building emerged from a blend of personal and professional journeys. When Dennis’s first marriage ended after a betrayal, he refocused his doctoral research on trust. It was in graduate school where Dennis and Michelle found each other and discovered a shared passion for understanding trust as the essential foundation for healthy relationships, resilient teams, and high-performing organizations. In 1999, they founded their business, Reina Trust Building®.
The Reinas have transformed trust from an abstract concept to a practical framework, highlighting key skills and actions that drive impact. Their research-based Three Dimensions of Trust® and Rebuilding Trust® processes have been adopted by leaders in Fortune 500 companies, government agencies, healthcare systems, and nonprofits around the globe. They’ve helped thousands of leaders navigate the complexities of trust—building it, sustaining it, and repairing it when it breaks.
Connect with the Reinas
http://reinatrustbuilding.com/ mlreina@reinatrustbuilding.comdsreina@reinatrustbuilding.com
/ dennisreina / michellereina
----more----About Your Host, Marc Haine
Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
Connect with Marc
+1 (780) 729-4932
🗓️ https://meetwith.marchaine.com

Marc@MarcHaine.com
http://MarcHaine.com
IG: https://www.instagram.com/marcjlhaine
FB: https://www.facebook.com/MasterofExperiences
IN: https://instagram.com/MarcJLHaine
TW: https://twitter.com/MarcHaine2
LI: https://www.linkedin.com/in/marchaine/
YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

02/16/2026

Breaking the Invisible Handbrake by Stopping Self-Sabotage
with Victoria Shakoor
Is there an invisible handbrake on your business growth? Most entrepreneurs don’t realize how their subconscious and “superconscious” programming limit their decisions—on pricing, hiring, partnerships, scaling—and quietly drain energy, revenue, and joy.
🛎 In this episode of Marc Haine Live, I chat with Victoria Shakoor (the “Superpower Activator”) about how high‑achieving entrepreneurs can: • Recognize sabotaging identities (e.g. “I’m undeserving”) that secretly guide their choices • Understand how their three minds (conscious / subconscious / superconscious) interact in business and life • Use practical tools, micro‑practices, and journaling prompts to shift in real time • Gain clarity on their true next step—not what others expect, but what lights them up
If you’re struggling with burnout, self-sabotage, or growth plateaus—and you know something unseen is holding you back—this episode is for you.
Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com
About Victoria
Victoria Shakoor, known as the Superpower Activator, is an intuitive life coach, speaker, and author who helps high-achieving professional women stop living from subconscious/unconscious sabotaging identities and start leading from their true feminine superpower. Twice certified for mindset coaching. A mother of four adult children, a grandmother, and proud fur-mom, Victoria brings both wisdom and warmth to her engagements.
She has been featured in Business View Journal, (BVJ) magazine and was a guest on the Upgraded Mindsetz Media Podcast. Victoria has written two ebooks, taught a weekly intuitive class at a community center in Atlanta, GA, and hosted a successful blog talk radio show, “One Single Mother to Another.” And yet, what she’s most passionate about is her mission to guide 1% of the women population to detach emotionally from past and present traumas so they can expand their capacity to hold success.
Victoria offers a 'True'... and she means true complimentary 30-minute virtual sessions.
Connect with Victoria
umasteryllc.comvictoria@umasteryllc.comTT;" rel="ugc" target="_blank">Https://umasteryllc.comvictoria@umasteryllc.comTT; IG; FB and YT : victoriashakoor
----more----About Your Host, Marc Haine
Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
Connect with Marc
+1 (780) 729-4932
🗓️ https://meetwith.marchaine.com

Marc@MarcHaine.com
http://MarcHaine.com
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Devon, AB

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+17807294932

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