11/06/2025
Join Our Mission: Intake Coordinator at 8 Pillars Recovery Foundation
8 Pillars Recovery Foundation is a supportive sober living program dedicated to helping individuals rebuild their lives and establish long-term sobriety and independence. Due to our recent expansion, we are seeking a compassionate, organized, and proactive Intake Coordinator to be the welcoming first point of contact for prospective residents.
Key Responsibilities
Initial Contact & Assessment: Serve as the primary point of contact for all admission inquiries (phone, email, and referrals). Conduct respectful and thorough pre-screening interviews to assess applicant eligibility, clinical appropriateness, and commitment to the 8 Pillars program structure.
Application Management: Guide applicants and referral sources through the entire admissions process, including collecting necessary documentation, verifying insurance/funding.
Administrative Oversight: Maintain meticulous and confidential records of all inquiries, applications, and admissions data using our database system. Generate regular reports on intake activity and occupancy status.
Referral Relations: Cultivate and maintain positive working relationships with treatment centers, hospitals, correctional facilities, and community partners to ensure a steady referral pipeline.
Coordination & Onboarding: Collaborate closely with Senior Management and House Managers to ensure a smooth transition for new residents, coordinating move-in dates, room assignments, and initial orientation schedules.
Communication: Clearly communicate program guidelines, financial requirements, and expectations to applicants and their families/support systems.
Qualifications and Skills
Experience: Minimum of 2 years of experience in admissions, intake, or case management, preferably within a substance abuse treatment, behavioral health, or sober living environment.
Empathy and Professionalism: Exceptional ability to engage with individuals in crisis with genuine compassion, non-judgment, and strict adherence to confidentiality and a trauma informed approach.
Organizational Skills: Superior organizational abilities with a proven track record of managing high-volume intake processes, deadlines, and documentation accurately.
Knowledge: Familiarity with the recovery community, the continuum of care (detox, residential, sober living), and basic insurance/funding verification processes.
Computer Proficiency: Proficient in Microsoft Office Suite (Word, Excel) and experience using database or electronic health record (EHR) systems.
Able to work with minimal supervision and fulfill organizations capacity requirements.
Why Join 8 Pillars?
Purpose-Driven Work: You will play a vital role in giving people a second chance at life and directly supporting our mission of fostering lasting change.
Supportive Team: Work alongside a dedicated, passionate, and professional team committed to the highest standards of care.
Growth Opportunities: Be part of a successful program that is actively expanding its services.
To Apply:
Please submit your resume and a brief cover letter outlining your relevant experience and why you are passionate about working in the supportive sober living field to info@8pillarsrecoveryfoundation.com
We will only accept applications through this email. Please make no phone calls. Those selected will be contacted for in-person interviews.
We are looking for individuals who are ready to make a difference immediately!
8pillarsrecoverfoundation.com
