The Recovery Concierge

The Recovery Concierge The Recovery Concierge can help you build the life you dream of so you can thrive – not just survi Often loved one do not know where to get the help they need.

The Recovery Concierge was innovated out of necessity from gaps in accessing treatment and support services for Mental Health and Addictions. My big why for doing this work is this work chose me Addiction is a family system issue. I grew up in a dysfunctional family system with mental illness and addiction ripping through three generation accompanied by trauma, depression, abuse, neglect, fear and anxiety. I did not enter recovery until my early 30’s and it has taken me decades of learning to ‘undo’ my formative years and to transcend family dysfunction. It is my mission help support families and individuals who suffer with substance abuse /addiction and to transcend their stories as well. The process and pathway are complicated and the information is conflicting. People do not live in silo’s, so treating the individual with out the family members is not effective. We all are in relationship with each other and we can work through our challenges best, when everyone is committing to the process. When I personally navigated my own child through mental health treatment, we exhausted all traditional routes. It is my hope to be able to clear up the misinformation about treatment, and how to approach addiction. It is often confusing, overwhelming and lonely. I welcome all paths to recovery. Intolerance breeds judgment. We need to show respect, compassion and kindness which will allow our loved ones to hear that we still love them but it is their behavior we dislike. Newer evidence based best practices around how to treat Addiction such as CRAFT, SMART Recovery and Motivation Interviewing are emerging as way to make impact without further alienating your loved one away from you. Family members are often the forgotten ones and have unique needs and without a rule book. Community allows others to feel connected and supported while feeling less isolated, and by focusing on your own recovery process is when healing occurs. I have worked with countless families assisting in closing the divide that very often accompanies mental health and addiction issues. Graduate of the Addiction Care Worker Program at McMaster University, Ontario, SASSI certified for Clinical Interpretation for Addiction Screening & Assessments, Certified SMART Recovery Facilitator, Member of the Canada Centre for Substance Abuse

If there's one thing I've learned during my years as a mental health advocate, it's that true recovery begins after primary treatment. The 'one-size-fits-all" approach to addiction and chemical dependency treatment often misses the mark. Sustainable change is possible in recovery, and I help individuals and families achieve this change in order to bring about true fulfillment, peace and happiness.

04/10/2026

Do you believe there's light within you? Even if you can't access it right now — do you believe it's there?

For most people, the answer is yes. And that's where healing begins. 💛

You already have everything within you to create the change you're looking for. Sometimes you just need someone to remind you it's still there.

Brianne Flaherty joins Jeanne on this week's episode of Naturally High — a conversation about coming home to yourself, even after you've felt lost for a long time.

➡️ Tune in using the links below.
🍎 Apple: https://loom.ly/wjAJQBs
📦 Amazon: https://loom.ly/bumLFZ0
💚 Spotify: https://loom.ly/x9IwJPg

Most couples argue about context not content.They have the same argument over and over.They're not. It's almost never ab...
04/09/2026

Most couples argue about context not content.
They have the same argument over and over.

They're not. It's almost never about that.

Underneath every recurring argument is the same unmet need: I don't feel seen. I don't feel safe.

A few things that actually help:

💛 Take 100% responsibility for your part — not 50/50
💛 Never resolve conflict when voices are raised — your nervous system needs time to regulate first
💛 Ask: how did I make this person feel? — not who was right

It only takes one person to change for the relationship to change.

04/04/2026

Even after all the healing work, that voice might still show up convincing you, "I'm not enough. This isn't enough. I'm not worthy."

That's not a sign you've failed. That's your cue. ✨

Mental health and addiction counsellor Brianne Flaherty joins Jeanne on this week's episode of Naturally High to talk about what healing really looks like — not perfection, but learning to stay with yourself in the hard moments and ask: what do I need right now?

Healing isn't linear, and you don't have to be fully "healed" to deserve care.

🎙️ New episode out now:

➡️ Tune in using the links below.
🍎 Apple: https://loom.ly/wjAJQBs
📦 Amazon: https://loom.ly/bumLFZ0
💚 Spotify: https://loom.ly/x9IwJPg

We tend to think recovery only applies to addiction.Look a little closer…Patterns.Habits.Emotional loops.Ways of coping ...
04/02/2026

We tend to think recovery only applies to addiction.

Look a little closer…

Patterns.
Habits.
Emotional loops.
Ways of coping that don’t actually serve us.

We all have something we’re working through.

Real recovery isn’t just about removing a behaviour…
it’s about rebuilding your life in a way that actually feels good to live.

Not just getting by.
Not just functioning.

Feeling connected, aligned, and whole.

🎙️ Episode 12 of Naturally High is OUT NOW.Jeanne sits down with.counselor Brianne Flaherty to talk about the things we ...
04/01/2026

🎙️ Episode 12 of Naturally High is OUT NOW.

Jeanne sits down with.counselor Brianne Flaherty to talk about the things we don't always say out loud — shame, anxiety, self-doubt, and the long road back to yourself.

This conversation is a reminder that healing doesn't happen through perfection. It happens through connection, compassion, and finally letting yourself be seen. 💛

➡️ Tune in using the links below.
🍎 Apple: https://loom.ly/wjAJQBs
📦 Amazon: https://loom.ly/bumLFZ0
💚 Spotify: https://loom.ly/x9IwJPg

03/30/2026

What happens when you finally stop carrying the shame that never belonged to you?

In this powerful episode, Jeanne sits down with author Daniela Tilbrook, whose memoir Not My Shame turns a story of buried pain into one of truth, courage, and freedom.

Together they explore how silence fuels suffering, how shame passes through generations, and how storytelling through therapy, community, and compassion helps us reclaim our power.

Healing isn’t about erasing the past. It’s about transforming it.

🎙 Not My Shame: Daniela Tilbrook’s Path from Shame to Strength now streaming on Naturally High.

➡️ Tune in using the links below.

Apple: https://loom.ly/wjAJQBs
Amazon: https://loom.ly/bumLFZ0
Spotify: https://loom.ly/x9IwJPg

Purchase Daniela's Book Here: https://loom.ly/1lRG02A

If you’ve ever thought, “I know what to do… so why can’t I just do it?” — this is why.It’s not a discipline problem. It’...
03/23/2026

If you’ve ever thought, “I know what to do… so why can’t I just do it?” — this is why.

It’s not a discipline problem. It’s a programming problem.

Most behaviour is driven by your subconscious patterns, not logic. When you rely on willpower alone, it only works temporarily before you fall back into what’s familiar.

Real change starts with awareness, emotional regulation, and interrupting old patterns.

This is the shift from knowing to actually changing.

One of the biggest things that keeps people stuck isn’t their past…it’s how much power they keep giving it.We replay it....
03/20/2026

One of the biggest things that keeps people stuck isn’t their past…
it’s how much power they keep giving it.

We replay it.
We analyze it.
We let it define what we believe is possible for us.

Nothing changes there.

Change only happens in the moment you decide to do something different.

This episode is a reminder that no matter what’s behind you,
you still get to choose how you show up next.

🎧 Listen to “Step Inside Your Future Self and Embody the Vision that You Actually Want” on the Naturally High Podcast.

Apple: https://loom.ly/wjAJQBs
Amazon: https://loom.ly/bumLFZ0
Spotify: https://loom.ly/x9IwJPg

03/18/2026

There’s a version of you that already has what you want.

The question is… are you willing to become them?

In this episode, “Step Inside Your Future Self and Embody the Vision that You Actually Want,” we unpack what it really takes to stop living from your past and start embodying your future in real time.

This is where identity shifts.
This is where real change begins.

➡️ Tune in using the links below:

Apple: https://loom.ly/wjAJQBs
Amazon: https://loom.ly/bumLFZ0
Spotify: https://loom.ly/x9IwJPg

03/18/2026

One of the biggest barriers to growth is the quiet ways we defend the patterns that hold us back.

We explain why something won’t work.
We justify why the timing isn’t right.
We say we’re going to change but our behaviour stays the same.

Most of the time this isn’t intentional. It’s the mind protecting familiar patterns.

Our subconscious runs the emotional side of the brain, while the conscious mind handles logic. When those two are out of alignment, we can genuinely believe we’re ready for change while continuing the same behaviours.

Real change begins when we honestly look at the gap between what we say we want and what our behaviour actually shows.

In many helping professions, we see the same pattern: when the nervous system feels unsafe, insight alone rarely creates...
03/11/2026

In many helping professions, we see the same pattern: when the nervous system feels unsafe, insight alone rarely creates change.

When clients are in survival mode, everything feels urgent.
Reactions happen quickly.
Stress overrides clarity.

When the body begins to experience safety, something shifts.

Clients pause instead of react.
Regulation returns.
The deeper work can finally land.

Healing isn’t only a cognitive process, it's physiological too.
This is why nervous system regulation is such an important part of sustainable change.

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Toronto, ON

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