20/03/2020
To our Valued Avive Clients,
We are writing to share important information regarding new steps we are taking to meet the challenge of COVID-19.
At Avive we are watching the COVID-19 situation closely as the health and safety of our employees and clients is our number one priority, as we recognize our formulas are relied upon by 1000s of immune compromised clients across Canada, the US and globally.
As we continue with daily production operations as normal, we have implemented new quality assurance procedures related to the ongoing monitoring of the health and safety of our staff and our community here in Halifax, Nova Scotia. We are conducting twice daily screenings of staff members (first before they enter production, and second at mid-day) for reporting any changes in their health, as well as recording all staff temperatures via touchless thermometers. No staff members are currently at risk of infection, but these measures will ensure we are informed immediately of any risk to our production facilities. We are further working with government officials locally to assure the availability of adequate testing procedures in place should a need arise. We have cancelled all in person meetings at our facility, and we are able to host video and phone conferences with our clients and corporate stakeholders for the foreseeable future so as to eliminate any outside personnel access to our facility.
We are further screening all supplier partners to affirm they report new quality procedures they have in place to monitor and/or isolate traveling staff members, and to require they report any instances of covid-19 present in their staff on an ongoing basis.
Regarding Avive services, we regard ourselves as your business partner in manufacturing and supply of the highest quality natural therapies available. Our mission is to continue to serve our clients and their consumers uniquely to your individual needs as they evolve in these challenging times. We wish to continue to ensure you receive uninterrupted production, and will commit to providing you all opportunities to supply your clients with their therapies.
We are here to provide new solutions for you. This may be in the form of developing formulas to assist in boosting the immune systems of clients with compromised immunity, or to provide more general nutrition supports to clients in self isolation who find it difficult to go to your clinics. We can send formulas directly to a client’s home or provide other solutions as needed. If you wish to have direct shipping just let us know.
If there is anything we may do to assist your practice, your clinic, your brand at this time, please do not hesitate to contact us to discuss. If you have specific questions on any of the above, our team will be here to help.
Sincerely, On behalf of the entire Avive Naturals team,
Clark Swimm
Co-CEO, Avive Naturals Inc.
Please find an update in regards with COVID-19.
Regards,
Lin