Cwm Taf Morgannwg University Health Board

28/04/2026

As we mark Patient Experience Week 2026, we’re sharing words of appreciation from our community.

“Everyone was very good at explaining and the operation went smoothly and all seems to be working very well. I cannot fault my treatment or the care given to me by all the medical team Thanks for everything.”

Share the care: leave a comment to thank someone who helped you or a loved one.

27/04/2026

Patient Experience Week 2026 is all about celebrating great care. Here’s another message of kindness and feel free to add yours in the comments 💬

“Excellent staff. Forever grateful for the NHS.”

27/04/2026

It’s World Immunisation Week 2026 and we're reminding people that two important vaccines are being offered this spring. We want to make sure everyone who is eligible gets the protection they need.

1️⃣ The COVID-19 spring vaccination is now being offered to:

• Adults aged 75+

• Residents in care homes for older adults

• People aged six months or over who are immunosuppressed. Even if you’ve been vaccinated before, your protection fades over time. That’s why it’s important to stay up to date.

You will receive an invitation letter to attend an appointment for your vaccination.

2️⃣ RSV vaccine

• The RSV vaccine, which has been routinely offered to people when they turn 75, will now also be offered to people aged 80+ and residents in care homes for older adults.

• Pregnant women are also eligible to have the RSV vaccine.

Look out for your invitation letter and take up the offer when it arrives.

Getting vaccinated can reduce your risk of serious illness and hospitalisation from RSV and COVID-19.

More information about immunisation and vaccines is available on our website: https://ctmuhb.nhs.wales/patient-advice/immunisation-and-vaccines/

27/04/2026

Patient Experience Week is a chance to celebrate the staff across Cwm Taf Morgannwg University Health Board who show care, compassion and kindness every day. 💙

Their dedication makes a real difference to patients, families and carers, and this week we’re proud to share some of the thanks and feedback we’ve received from our community, such as:

“I can honestly say that my experience during my time in A&E last week was one of being well cared for by a very professional group of people. Other patients I were well looked after and monitored.

Throughout my stay, I was kept abreast of my treatment regarding what had happened, results and what was going to happen the following day. I thought the environment in general was one that conveyed an air of calmness and professionalism which put a lot of people, myself included at ease. Thank you.”

Have a staff member you’d like to thank? Comment below and share your appreciation 💬👇

26/04/2026

Good luck to everyone taking on the London Marathon today, especially those running in support of CTM NHS Charity. Thank you for going the extra mile for local patients, families and NHS staff across Cwm Taf Morgannwg

A special good luck to Rory Hill, who is running to support the Special Care Baby Unit at Princess of Wales Hospital. You can support his fundraiser here: Rory Hill is fundraising for Cwm Taf Morgannwg NHS General Charitable Fund 🏃

24/04/2026

We’re proud to be celebrating a milestone moment today at the Welsh Immunisation Conference in Cardiff, organised by Public Health Wales 👏

What started as an informal gathering of around 12 community organisations and the health board in February 2022, has grown into something truly powerful. Four years on, the Community Leaders’ Network (CLN) of Cwm Taf Morgannwg, as it’s known today, is collecting its first national award this afternoon.

Out of 25 entries, the CLN’s ‘Working Group for Vaccination and Health Protection’ has been named overall winner of the ‘Vaccination Saves Lives’ Team Award at the Wales Immunisation Awards- a fantastic achievement and a clear testament to what communities and partners can achieve when they come together. The award recognises the CLN’s community led partnership approach to winter vaccination through the It Takes a Village toolkit, showcasing how communities, partner organisations and the NHS are working together to protect the most vulnerable across Cwm Taf Morgannwg.

The award was collected by Yvonne Peters, Secretary of the 50+ Group for the Llantrisant and Llanharan District (RCT) and a committed CLN member from its earliest days, alongside Natasha Weeks, Head of Public Engagement and CLN Lead.🏆

Interested in CTM’s Community Leaders’ Network?
Please get in touch: CTM.News@wales.nhs.uk

24/04/2026

Welcome to the world, Clementine.

Mam Adele and Dad Alec welcomed their baby girl at Tirion Birth Centre and couldn’t be more thankful to the team. 💙

"We knew from early on in the pregnancy that we wanted to have the baby at Tirion Birth Centre.

From the moment we arrived we were treated with respect and kindness and our minds were put to rest by the team.

The team were supportive, accommodating and knowledgeable and our birth felt much more of an experience we shared than a procedure they performed.

The aftercare was also faultless. We were given lots of chance to rest, recover and bond as a new family. The fact we could all stay together during that time meant so much to us."

24/04/2026

23/04/2026

We may contact you by text message to ask about your recent care or treatment with our health board.

This is a genuine message from the health board and not a scam.

The message will look like this:

“Hello [name],

Your healthcare team at Cwm Taf Morgannwg University Health Board has invited you to complete an online health assessment, which you will receive shortly. Please complete your health assessment at your earliest convenience, as your responses will help us understand what matters to you in terms of your health, and improve the care we provide.

For more information about this digital communication, our privacy notice and for your security, visit our website [link].

For more information, please watch the animation video below [link]”

Your feedback is really important to us and helps improve the care we provide.

23/04/2026

💊 Coming into the Royal Glamorgan Hospital? Please bring your medicines with you.

The Pharmacy team at Royal Glamorgan Hospital are in the process of installing a new dispensing robot. While our new dispensing robot will help support safer, smoother patient care, it does mean there may be some temporary delays to providing medicines during the installation period.

You can help us by bringing all the medicines you take at home when you come into hospital for a planned appointment or admission, including the original boxes/packaging and the blister packs (metal pill packets the tablets come in).

This includes:
• Prescription medicines
• Inhalers, creams, eye drops
• Insulin and injectable medicines
• Tablets, capsules and liquids
• Over-the-counter medicines (e.g. pain relief)
• Vitamins or herbal supplements

Bringing your medicines helps us:

✅ Avoid delays - we won’t need to spend time contacting your GP or pharmacy to confirm your medicines.
✅ Make sure your treatment is accurate - our doctors and pharmacists can quickly check exactly what you take and the right doses.
✅ Reduce medicine waste - if you already have your medicines with you, we won’t need to supply extra packs unnecessarily.
✅ Save NHS resources – reducing waste means we can use resources where they’re needed most.
✅ Keep you safe during your stay - it reduces the risk of errors and ensures we continue the right treatment while you’re in hospital.

We’ll check and store your medicines safely, they may be used for your treatment in hospital if appropriate, and they’ll be returned when you go home.

If you forget or come in as an emergency – don’t worry, we’ll still look after you.

But if your visit is planned, please remember to pack your medicines and their boxes/packaging.

Thank you for helping us manage this change. 💙

23/04/2026

We love hearing feedback like this from our patients. 💙

"I would like to thank all the amazing staff in Day Surgery, Prince Charles Hospital for the fantastic care I received whilst I had my knee surgery.

I was greeted by a lovely healthcare assistant in the waiting area. Everyone on that shift from the healthcare assistants, nurses and other staff were outstanding!! You couldn’t have had better care!"

22/04/2026

⚠️ Time is running out to order your repeat prescription before the Early May bank holiday (4 May), when many local pharmacies will be closed.

Order your repeat prescription 7 days before you need it - it takes time to process and prepare.

And remember: be kind to your pharmacy team — they’re doing their best for you.