Wootton Vale & Shortstown Surgery

Wootton Vale & Shortstown Surgery To provide updates and information for the patients of Wootton Vale & Shortstown Surgery

24/07/2025

Our telephone lines have been affected by a National issue with network providers. We apologise for any inconvenience that this may cause.

16/07/2025

Reminder - Wootton & Shortstown surgery will be closed for staff training on Tuesday afternoon (22nd July 2025) from 14:30pm and therefore we will not be available after this time.

However, if you do have a telephone appointment booked with a locum clinician, this will still be going ahead.

Should you need medical advice during this time, please contact NHS 111 or, in an emergency, call 999 or attend A&E.

Phone lines will remain open until 14:30pm.

The surgery will reopen at 8am on Wednesday 23rd July 2025. Please note however that the phone lines will likely be very busy at this time.

You will be able to submit a SystmConnect via our website, however this will not be looked at until the following morning. Therefore, if your matter is urgent, please do not use this service. Any requests will be reviewed upon our return.

02/07/2025
Total Triage System for all appointments from 7th July 2025From Monday 7th July 2025, Wootton & Shortstown Surgery will ...
27/06/2025

Total Triage System for all appointments from 7th July 2025

From Monday 7th July 2025, Wootton & Shortstown Surgery will be changing the way we offer all appointments. In line with national guidance, we will be moving to an online system where our Clinicians will triage appointment requests, ensuring that you are seen by the most appropriate clinician in a timely manner. This help make better use of the appointments we have available.

Routine GP appointments

We will be asking patients to complete an online Patient Triage form for all routine GP appointments, which will be found on our website at http://www.woottonvale.co.uk

We will then contact you with either advice or an appointment where appropriate.

You can get help from a Clinician by submitting an online form yourself or asking a family member to do so on your behalf. You can use this form to contact us about anything you would normally call us about.

If you are unable to complete the online form, our reception team will be able to complete on your behalf, before it is looked at by our triage clinician.

Delivering traditional standards of GP care through innovation A big thank you 🙏 to everyone who joined us at our NHS App Open Day in December 2024! The day was a huge success and the team…

24/06/2025

Reminder - the Surgery will be closed tomorrow afternoon.

Wootton & Shortstown surgery will be closed for staff training on Wednesday afternoon (25th June 2025) from 14:30pm and therefore we will not be available after this time.

However, if you do have a telephone appointment booked with a locum clinician, this will still be going ahead.

Should you need medical advice during this time, please contact NHS 111 or, in an emergency, call 999 or attend A&E.

Phone lines will remain open until 14:30pm.

The surgery will reopen at 8am on Thursday 26th June 2025. Please note however that the phone lines will likely be very busy at this time.

You will be able to submit a SystmConnect via our website, however this will not be looked at until the following morning. Therefore, if your matter is urgent. Please do not use this service. Any requests will be reviewed upon our return.

20/06/2025

NHS England and NICE have approved the use of Tirzepatide, which you may also know as Mounjaro® or ‘the weight loss drug’, from primary care. You may well hear that Tirzepatide is available from primary care from 23rd June 2025. However, in the first two years entry criteria have been set by NHS England to a very small number of people. This is to allow safe entry of this repurposed medicine into the health system.

Please only contact us if you are eligible, this means you have a BMI of 40 or higher and at least four of these additional conditions, which will already have been diagnosed by your GP or another medical professional:

- Hypertension
- Dyslipidaemia
- Obstructive sleep apnoea
- Atherosclerotic Cardiovascular Disease (ASCVD)
- Type 2 diabetes mellitus

19/06/2025

HEAT HEALTH ALERT updated for the East of England

An amber heat health alert is in effect from 12PM on 19/06/2025 until 9AM on 23/06/2025 across the East of England.

The following guides have been published to help deal with the affects of the heat. (links to these can be found on our Website)

Advice to help you beat the heat by staying safe in hot weather through prevention, cooling methods, and awareness of health risks has been published.

About hot weather
• Weather is getting warmer; July 2022 saw temperatures reach 40°C for the first time.
• Hot weather can lead to heat exhaustion and heatstroke.
• Stay informed by watching news weather forecasts.

Protect yourself from sun
• Stay in the shade between 11 am and 3 pm.
• Wear loose clothing, a wide-brimmed hat, and sunglasses.
• Drink plenty of water; limit alcohol consumption.
• Use sunscreen with a minimum of 30+ UPF.

How to cool down
• Move to a cooler location.
• Remove extra clothing.
• Consume cold drinks or ice lollies.
• Spray skin with cold water or use cold packs.
• Close windows and curtains facing the sun.

People at risk
• Individuals over 65 years old or under 5 years old.
• Those with long-term health conditions or living alone.
• People with dementia, mental health issues, or substance addiction.
• Anyone at home during the hottest part of the day.

Heat exhaustion
• Occurs when the body overheats; not usually an emergency.
• Symptoms include fatigue, headache, muscle cramps, nausea, heavy sweating, and intense thirst.
• Cool down quickly to prevent progression to heatstroke.

Heatstroke
• A dangerous condition when the body cannot cool down.
• Symptoms include confusion, lack of coordination, fast heartbeat, hot skin without sweating, and seizures.
• This is an emergency; call 999 and cool the person down.

Stay safe when swimming
• Swimming can be refreshing but also dangerous.
• Swim only in designated areas with lifeguards.
• Avoid swimming after consuming alcohol.
• Get out if you feel cold to prevent cold water shock.
• Wear a life jacket when boating or fishing and always swim with a buddy.

Beat the heat by keeping your home cool and understanding who is at risk during hot weather.

Keeping cool at home
• Hot weather can make it difficult to maintain a cool home.
• This booklet provides tips on who is at risk, how to cool your home, and where to seek help.

About homes
• Certain homes are more prone to overheating, including:
o Top floor flats and homes in cities.
o Well-insulated homes against cold weather.
o Homes with sun-facing windows that don’t open wide or lack blinds/curtains.

About people
• Individuals at higher risk of heat-related illness include:
o Those over 65 years old or under 5 years old.
o People with long-term health conditions or living alone.
o Individuals with dementia, mental health issues, or substance addiction.
o Those who are home during the hottest part of the day.

How to keep your home cool
• Suggestions for cooling your home include:
o Using curtains, blinds, or shutters on windows.
o Opening windows in the morning and evening.
o Turning off heating and using air conditioning if available.
o Ensuring fridge/freezer are functioning properly.
o Turning off unnecessary appliances.
o Storing medicines in a cool place as per label instructions

18/06/2025

Wootton & Shortstown surgery will be closed for staff training on Wednesday afternoon (25th June 2025) from 14:30pm and therefore we will not be available after this time.

However, if you do have a telephone appointment booked with a locum clinician, this will still be going ahead.

Should you need medical advice during this time, please contact NHS 111 or, in an emergency, call 999 or attend A&E.

Phone lines will remain open until 14:30pm.

The surgery will reopen at 8am on Thursday 26th June 2025. Please note however that the phone lines will likely be very busy at this time.

You will be able to submit a SystmConnect via our website, however this will not be looked at until the following morning. Therefore, if your matter is urgent. Please do not use this service. Any requests will be reviewed upon our return.

Digital Voice is  coming to ShortstownNeighbourhood Watch volunteers will be running free information sessions for resid...
05/06/2025

Digital Voice is coming to Shortstown

Neighbourhood Watch volunteers will be running free information sessions for residents about the BT landline switch over

Just drop into the Nettle Café at Shortstown and find out more

05/06/2025

Please see below an update received from Shortstown Parish Council regarding the localised flooding. This may affect how patients can get to the Shortstown surgery.

The current situation is the A600 is due to remain closed until Friday, a large amount of resurfacing work is required to the road following the burst water main. Anglian Water are working to resolve as quickly as possible and expect to be back on site today to start the resurfacing.

Whilst the A600 is closed the diversion into and out of Shortstown is via Wilstead and the A6.

21/05/2025

Wootton & Shortstown surgery will be closed on Monday 26th May 2025 due to the late Spring Bank Holiday. We will re-open again on Tuesday 27th May 2025 at 08:00am.

Our online system SystmConnect will be unavailable from Friday 23rd May 2025 - 18:30pm. It will be available for requests from Monday 26th May 2025 at midnight.

Should you need medical advice or help during this time, please contact NHS 111 or, in an emergency, call 999 or attend A&E.

Address

Fields Road
Bedford
MK439JJ

Opening Hours

Monday 8am - 6:30pm
Tuesday 8am - 6:30pm
Wednesday 8am - 6:30pm
Thursday 8am - 6:30pm
Friday 8am - 6:30pm

Telephone

+441234762500

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