18/11/2025
Sorry this is a long one but..............
Unfortunately, we had to attend an emergency bathroom leak over the weekend for an elderly couple in Wimborne.
The work carried out by their previous installer was truly shocking — poor workmanship, unsafe installation, and absolutely no aftercare or contact afterwards. To make matters worse, they haven’t been able to recover a single penny for the work that was done, and now they’re left dealing with the consequences… including this leak.
This is exactly why it’s so important to make sure you are hiring someone reputable. It's so hard to see vulnerable people being taken advantage of by unqualified or dishonest installers. It’s heartbreaking, and completely avoidable with the right checks in place.
To help protect homeowners — especially the elderly and those needing mobility-friendly adaptations — we’ve created a simple checklist showing exactly what you should check before hiring any bathroom installer. From verifying real customer photos (not AI), to insurance, company registration, reviews, and social media activity… it’s all included.
If everyone who sees this could forward it to just one more person, that’s one more homeowner we might be able to protect from going through the same experience. 💙
If you ever need advice, support, or a trusted team, we’re always here to help. 🛁✨
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🫸⛔🫷BEFORE YOU HIRE A BATHROOM INSTALLER…
MAKE SURE YOU CHECK THIS!
Protect Yourself • Protect Your Home • Avoid Costly Mistakes
✅ THE ESSENTIAL CHECKLIST
1. REAL PROJECT PHOTOS 📸📸📸
Ask for photos of past work.
Make sure images are not AI-generated.
How to spot AI-generated photos:
Warped or uneven tiles
Strange or inconsistent grout lines
Distorted hands, tools, or reflections
Over-shiny, unrealistic lighting
Fuzzy or incorrect edges on showers, taps, or frames
Request before/after pictures.
2. VERIFIED REVIEWS ⭐⭐⭐⭐⭐ ✅
Check Google, Facebook, Checkatrade, MyBuilder, TrustATrader Trustpilot.
Look for consistent quality, not just high star ratings.
Read detailed customer comments.
3. BUSINESS LEGITIMACY 🏢📧🧰
Do they have a VAT number?
Why hiring a VAT-registered installer matters:
Shows the business is established and above the VAT threshold
Indicates professionalism and proper financial processes
Provides official VAT invoices
Gives added reassurance of stability
📢 Important for mobility customers:
If you have a mobility issue, disability, or long-term illness, you may be exempt from paying VAT on certain mobility bathroom adaptations.
A reputable VAT-registered installer should guide you through this.
Is the business registered with Companies House?
Why this matters:
Confirms the business is legally recognised
Shows the company is active and properly maintained
Lets you see owners, filing history, and how long they’ve been operating
Protects you from rogue traders
How to check:
Visit the Companies House website.
Search the company name exactly as given.
4. INSURANCE DOCUMENTS📃📃📃
Public Liability Insurance
Ask for proof — reputable installers will happily provide it.
5. WRITTEN QUOTE 📃📧
A trustworthy installer will provide:
Full specification of works and materials used
Start and finish dates
Payment schedule
Warranty information
Waste disposal details
6. ONLINE PRESENCE (WEBSITE OR SOCIAL MEDIA) 💻📱
Why this matters:
A professional business should have an online footprint
Shows real work, real customers, and real activity
Offers transparency — you can see past projects, videos, and reviews
Helps reassure you they are established, not a “here today, gone tomorrow” installer
Check for:
A proper business website
Active Facebook, Instagram, or TikTok pages
Regular posts showing real installations
Customer interactions in comments and messages
7. TRANSPARENT COMMUNICATION
Professional, polite, reliable
Clearly explains the process
No pressure tactics or cash-only demands
✔ MAKE SURE EVERY BOX IS TICKED!
Choosing the right installer protects your home, your safety, and your money.
QUALITY LIFE BATHROOMS
We tick EVERY box. ✅✅✅✅✅
Family-run • Fully insured • VAT registered • Companies House registered • Real projects • Strong online presence • Trusted reputation
📞 Call us today for a free design consultation
📍 Bournemouth & Surrounding Area
