The practice is open Monday - Friday from 8.30am - 18.30pm and are closed between 1-2pm daily
04/11/2024
We have a fault on our phone lines at the moment. We apologise for the inconvenience. We have reported the fault and engineers are currently working to resolve this issue. Many thanks for your patience and understanding.
29/04/2024
Our phone lines are back up working. We apologise for any inconvenience caused. Thank you for your patience and understanding.
29/04/2024
Enreach are still trying to resolve the fault. We are currently diverting calls to mobiles which are been answered by the reception staff. Please DO NOT leave a voicemail message on the phone. The phone lines are open and we are answering the phones as quickly as possible. Thank you for your patience.
29/04/2024
Monday 29th April 2024
Our phone lines are down at present and we are working to resolve this as soon as possible.
Thank you for your patience and we apologise for the inconvenience.
Butetown Medical Practice
14/11/2023
Practice Staff Training Thursday 16th Nov 2023 1.30pm to 5.30pm
The practice doors will be closed on Thursday 16th November 2023 between 1.30 to 5.30pm for staff training.
In the event of a medical emergency please hang up and dial 999.
If you require urgent medical advice or treatment please contact the practice on 02920 483126.
Please note we will be open again as usual on Friday from 8.00am.
Thank you
Butetown Medical Practice.
01/09/2023
Friday 1st sept 10.20am
Our phone lines are working again. Sorry for any inconvenience caused and thank you for your patience.
01/09/2023
Friday 1st September 2023. Our phone lines are currently down we are working on rectifying this ASAP. Thank you for your patience we hope to get this resolved as soon as possible. In the meantime please contact 111 or your local pharmacy for advice. Thank you
16/08/2023
Our phone lines issue has been resolved . Thank you for your patience.
16/08/2023
Wednesday 16th August we are currently experiencing a problem with our phone lines. We have reported the issue and will have it resolved shortly. Thank you for your understanding
27/03/2023
Monday 27th March 2023 the phone lines are now working. The engineer has had to reboot the telephony system. Thank you for your patience.
27/03/2023
Monday 27th March 2023 our phone lines are not working. We have logged the fault and an emergency engineer is dialling in to see what the fault is. Thank you for your understanding and we will keep you updated.
13/03/2023
The computers are now working. Thank you for your patience.
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