Eden Court Medical Practice

07/10/2025

Life Changers is a FREE of charge weekly programme for people living with a life changing illness, injury or long-term health condition or who have experienced a life-changing event, such as those recovering from a stroke, cancer, surgery or living with diabetes, multiple sclerosis, long covid or other health conditions.

Each session enables people to experience the joy and health benefits of gardening in a social atmosphere, where individuals can build confidence to regain or maintain a healthy and independent lifestyle.

It runs every Thursday 10-3pm in Kings Heath Park and you may see some very family faces (Dr Beighton volunteers there).

Life Changers is a programme for those living with life-changing health conditions to experience the joy of gardening in Thrive's Kings Heath Park gardens in Birmingham.

07/10/2025

Thank you to all our patients who took the time to complete this month’s Friends and Family survey.
We really appreciate your feedback, both through the survey and on Google Reviews.

We’re delighted that 95% of you rated your experience as ‘Very Good’ or ‘Good’, which is fantastic news!

Here are a few snippets of the lovely feedback we received:

I had time to go through everything, the paramedic practitioner that I saw was knowledgeable, worked through all possibilities with me, explained what he was going to do next, and also did my blood test without me needing to book a separate appointment (which can be difficult due to work) He had a look through prior records that were relevant and put the pieces together, I came away feeling confident that we had found the root cause, what my next steps would be and what would happen from the medical side.

Because the doctor was brilliant with sorting out my issues

The Paramedic who did my sons nasal flu spray was really friendly and reassuring as my little boy was nervous

The doctor was so lovely with us and giving my toddler her flu vaccine, quick process and helped my toddler feel at ease. Absolute bonus giving her a sticker at the end!

The Dr listened to me and treated me with respect

Lovely compassionate team members

Appointment was arranged quickly. Did not wait past appointment time. The person I saw was incredibly friendly and warm.

Self check in was smooth and I did not wait too long after my appointment time. My doctor was amazing, compassionate and pleasant. She made my procedure go so fast and it was really comfortable especially since she knew that I was nervous.

My visit to the GP was for a routine test I wasn't looking forward to having, and happened on a day when I'd already received bad news. The GP was so kind and supportive and considerate when I was feeling overwhelmed. Her kindness and consideration made the appointment so much more bearable at the end of a particularly tough day. Thank you!

Lisa the nurse was very knowledgeable and really good at putting you at your ease.

27/09/2025

https://www.facebook.com/share/r/1FVW5LT7hu/?mibextid=wwXIfr

16/09/2025

Staff training

The surgery will be closed,Thursday 18th September 2025 between 12:50pm and 2pm for staff training.

If you need a doctor in a medical emergency during our hours of closure, please contact BADGER our out of hours provider on 0300 555 9999 or telephone the surgery and you will be connected to BADGER automatically.

Thank you

Eden Court Medical Practice

01/09/2025

Network issue affecting whole of practice.

Eden Court Medical Practice is experiencing a network outage this evening, we are in contact with our IT Service and hope to have this working as soon as possible. Triage messages will not be responded to until we have our systems back up and running, hopefully by tomorrow morning.

Thank you for your patience and sorry for any inconvenience.

01/09/2025

Thank you to everyone who completed the Friends and Family test and Google reviews this month. It really does make a different to the practice and its staff and helps other patients find or services. We have has over 95% of patients telling us about their positive experiences. A snippet of the comments are below:

'It was nice for my child to be asked how he was and how he's feeling we have never had this before from previous practices and will make him less anxious to go to doctors with it been a new setting :)'

'I've always been treated well by this practice.I find all the staff,from the receptionists, the nurses & the doctors are always very approachable,supportive and always helpful.I feel very safe belonging to the practice & I will forever be grateful to all of them for their care & support.'

'The receptionist was pleasant and helpful. I was seen on time. The health practitioner was professional and efficient.'

'Sister O'Sullivan was fantastic, I felt sooo at ease for my appointment. She was polite and spoke to me and made sure I was comfortable. Answered my questions too. Really appreciated having such a caring person at a sensitive appointment.'

'I was seen by a medical student who was friendly and thorough. I was given some advice regarding bereavement and felt reassured throughout.''

'Both the dr and nurse we saw were friendly, explained eveything and appointments were on time.'

'Lisa was amazing. Did mums LTC reviews, gave excellent advice and was so friendky, approachable and very professional. Thanks so much.'

'This is the best surgery in whole Birmingham!!!'

'Amy was just amazing. She was so professional, friendly and efficient as always. Made the experience at Eden Court POSITIVE as always - thank you so much'

'Yesterday, I saw two clinicians. Both took time to listen and made me feel really comfortable. As always, all the staff that I came into contact with were really friendly and sensitive to my needs. I wouldn’t choose any other surgery! Thank you all'

'I was seen by paramedic Tom and I spoke about many things and he really took the time to listen and show compassion. He delivered very good service and I have seen him a few times now and he is caring,kind and easy to talk too.'

21/08/2025

Summer Bank Holiday

The surgery will be closed on Monday 25th August 2025.

If you need a doctor in a medical emergency during our hours of closure, please contact BADGER our out of hours provider on 0300 555 9999 or telephone the surgery and you will be connected to BADGER automatically.

Thank you

Eden Court Medical Practice

20/08/2025

Staff training

The surgery will be closed tomorrow, Thursday 21st August 2025 between 12:50pm and 2pm for staff training.

If you need a doctor in a medical emergency during our hours of closure, please contact BADGER our out of hours provider on 0300 555 9999 or telephone the surgery and you will be connected to BADGER automatically.

Thank you

Eden Court Medical Practice

14/08/2025

Network issue affecting whole of practice.

Eden Court Medical Practice is experiencing a network outage, we are in contact with our IT Service and hope to have this working as soon as possible. You can still come into surgery and speak with Reception however our computers and phone lines are currently down. Triage messages will not be responded to until we have our systems back up and running.

Please call 111 if your needing any medical attention or 999 in emergencies.

08/08/2025

Thank you for all those that sent us feedback this month. It was very positive, constructive and much appreciated by the team. Below are some of the comments:

'Always on time cheerful and helpful. As said before other surgeries should look at Eden Court as a benchmark on how to run a successful doctors surgeries'

'Since joining earlier this year, my care has been excellent. Receptionists are welcoming and friendly, the doctors, HCA’s and nurses are all so lovely too and I have never once felt rushed. I also love the yearly health review you do as a practice. It makes me feel like you genuinely care for me and also my family. I’m really grateful. Thank you from the bottom of my heart!'

'I received notice of my face to face appointment with Tom, within a short time of sending a message on line. Tom addressed my concern and carried out a few short examinations . He gave advice and suggestions for going forward and I was reassured.'

'This is the best doctors I have ever been registered at. Easy to book an appointment and all doctors and nurses I have seen are equally as lovely and helpful. I recently have seen Sister O'sullivan and she is excellent!'

'Very friendly greeting by reception. Prompt start to appointment. HCA listened to any concerns and advised well'

'Amy the nurse gave me a blood test and i had my 3 year old grand daughter with me. She was fantastic and let my granddaughter help out . Excellent service'

'Soon as made contact online I had a receptionist call me quickly and got me booked in. Easy to use self book in service once arrived and my nurse was brilliant she put me at ease as she knew I was nervous about smear and implant but she made it as easy for me as possible. She gave me the best experience I wish all nurses was like her as previous experiences have not been good ( previous doctors thou not this one) Overall experiences have always been good at this doctors Thank you'

27/07/2025

Carers Event 31st of July at 2pm at The Sanctuary.

Have you registered yet?

Thanks to all those that have, we are looking forward to meeting you all. We'll be joined by the team from Eden Court including a Doctor, Care Co-Ordinator and Social Prescriber as we all the The Sanctuary Team and Birmingham Carers Hub.

We will discuss our roles and support available to carers and their loved ones. We also want to hear from you and your lived-experiences and the barriers you may be facing.

To register please follow the link below or visit The Sanctuary:

By filling in this form, you are signing up to attend our Carers Information Day at The Sanctuary on 31st July. If you have any questions about the event, please call 0121 748 8111

17/07/2025

Are you a carer for a loved one?

Join us for coffee and cake at The Sanctuary July 31st at 2pm, where you’ll have the chance to meet our friendly team, including a doctor, Care Co-ordinators, and Social Prescribers.

We’ll talk through the support services that are available, and just as importantly, we want to hear about your experiences and the challenges you face as a carer.

Let’s start the conversation and explore how we can help you feel more supported in your caring role.

To register please follow the link in the comments or visit The Sanctuary: