01/10/2025
Behind every great customer experience is a team that truly cares — and at DCS, that incredible team is led by Suzanne and Natasha! 💚
Every day, they’re the friendly voices keeping everything running smoothly, solving problems, sharing smiles, and showing what teamwork really means. 🌟
Here’s a peek behind the scenes at the people who make it all happen 👇
🎯 Most Rewarding Part of the Role
“Seeing our team learn and grow within the role and the company.”
💪 Keeping the Team Motivated
“Positivity and working together — there’s no ‘I’ in team!”
💡 Top Advice for New Starters
“Take one phone call at a time – each call is a new opportunity to learn.”
✨ Fun Facts About Suzanne & Natasha
🗣 Dream language to master:
• Suzanne – French 🇫🇷 (to chat with family in France)
• Natasha – Portuguese 🇵🇹 (perfect for sunny getaways!)
🍕 Go-to comfort food:
Both love Pizza — quick, easy, and the perfect treat after a busy day!
👩🍳🐶 If they weren’t in Customer Support:
• Suzanne – Baker 🍰 (baking is her way to unwind)
• Natasha – Dog Groomer 🐾 (with 3 dogs and a cat, she’s an animal lover through and through!)
🎄 Team Highlights: Who’s Most Likely To...
📞 Pick up the phone with a smile – Georgie
🧠 Remember every customer’s name – Sophie
😂 Crack a joke to lighten the rush – Scarlett
🤝 Step in to help without being asked – Suzanne
🧘 Stay calm when it’s all hands on deck – Charlie
💡 Spot the clever solution no one else saw – Natasha
🎅 Decorate for Christmas first – The Whole Team!
👏 Let’s give a big shout-out to this incredible team — leading with care, driven by solutions, and powered by teamwork every single day.
Thank you, Suzanne, Natasha, and the entire Customer Support Team, for everything you do to make a difference! 💚
