18/06/2024
Horse Chiropractic Clients - Long Message but please read ✨
We are experiencing an increasing number of last-minute changes that impact more individuals than you might realise!
Effective immediately, any alterations made within 72 hours of your appointment will incur a full charge.
By the time times are sent to you, it’s too late to make changes or cancel without consequences. Other clients have been turned away, and meticulous planning has already been invested in organising the day’s schedule.
Adjusting the day means additional work for the team, as we need to revise and resend times, disrupting others’ plans. Additionally, this incurs costs for the business, which is also our source of livelihood.
While we understand there may be exceptional circumstances, we strive to accommodate them. However, simply changing numbers or cancelling on short notice will result in a full fee.
We hope you understand the reasons behind this message and feel free to share this information. Thank you, Winston & team 🙏