Care Matters Homecare

Care Matters Homecare When ill-health, disability or injury challenges normal life and things feel uncertain, we’re here with guidance and support.

Offering choice, flexibility, and control, we help you to continue living life in the comfort of your own home. Our services are provided throughout the Durham Tees Valley region, from long term or short-term homecare to complex specialist care and housekeeping, you can choose and enjoy a level of support that suits your preferences and adapts with your needs – today, tomorrow and beyond.

A Major Milestone for Care Matters! 🎉We’re incredibly proud to announce that Care Matters is now registered to provide T...
30/01/2026

A Major Milestone for Care Matters! 🎉

We’re incredibly proud to announce that Care Matters is now registered to provide TDDI (Treatment of Disease, Disorder and Injury) for adults aged 18+, a huge achievement for our organisation and a significant step forward in the care we provide.

This registration means we’re authorised to deliver specialist and complex clinical care in people’s own homes, supporting individuals with more advanced health needs safely, professionally, and compassionately.

It perfectly complements and strengthens our existing complex care services.
This milestone reflects our ongoing commitment to high standards, clinical excellence, and person-centred care, helping people live well and independently at home, even with complex conditions.

👉 Stay tuned to learn more about what TDDI means and how it benefits our clients in future posts.

Care Matters...delivering care that truly matters.🩷💜

Call 01325 482075
www.carematters.co.uk

27/01/2026

Apply now to join Care Matters and make a real difference. 🩷💜

Call 01325 482075
www.carematters.co.uk

Why Jess’s Rule Matters to Our Clients💜🩷Jess’s Rule reinforces the importance of listening to patients and taking repeat...
26/01/2026

Why Jess’s Rule Matters to Our Clients💜🩷

Jess’s Rule reinforces the importance of listening to patients and taking repeated or worsening symptoms seriously. It requires GP teams to re-evaluate a diagnosis if someone presents three times with the same or escalating concerns.

For many of our clients, particularly older adults or those with complex health needs, symptoms can change gradually and may not always be easy to explain.

At Care Matters, our carers play a vital role in noticing changes, raising concerns, and supporting clients to seek further medical advice when something doesn’t feel right.

This rule supports what we believe in every day:

- Listening to patients
- Taking concerns seriously
- Acting early to keep people safe

By working closely with families and healthcare professionals, we help ensure our clients feel heard, supported, and protected.

Find out more about Jess’s Rule here ➡️ https://lnkd.in/eXbG9C6F

23/01/2026

Domiciliary Care: What’s Happening in Homecare?

Homecare is evolving rapidly, from rising demand and new CQC frameworks to supporting more complex care needs at home.

In our latest blog, we explore key developments in domiciliary care and what they mean for individuals, families, and the care workforce.

👉 Read the full article here: https://lnkd.in/ehK-ciYh

Congratulations, Rachel! 🎉We’re delighted to announce the promotion of Rachel Hindhaugh to Registered Manager in our Red...
19/01/2026

Congratulations, Rachel! 🎉

We’re delighted to announce the promotion of Rachel Hindhaugh to Registered Manager in our Redcar office.

Rachel’s commitment, leadership, and passion for delivering high-quality care have consistently shone through. This well-deserved promotion reflects her hard work and dedication to both our clients and care teams.

We’re incredibly proud to see Rachel step into this role and look forward to watching her continue to make a positive impact in Redcar. 🩷💜

Please join us in congratulating Rachel on her achievement! 👏

We’re proud to share some great news! Our Stockton office has recently been inspected by the CQC under the new Single As...
16/01/2026

We’re proud to share some great news!

Our Stockton office has recently been inspected by the CQC under the new Single Assessment Framework, and we’re delighted to announce that we achieved a GOOD rating in all areas, with an overall rating of GOOD.

This is a fantastic achievement and a true reflection of the dedication, professionalism, and compassion shown every day by our incredible team.

Well done to everyone involved, we couldn’t be prouder! 💜🩷

14/01/2026

Care Matters (Homecare) Ltd is an established community care provider supporting people across Darlington, North Yorkshire, and Teesside, delivering care to clients with a wide range of needs, including physical disabilities, mental health, learning disabilities, and complex clinical care.

WE'RE HIRING - Complex Care Support Worker, Northallerton

- £13.25 per hour

Care Matters (Homecare) Ltd is recruiting a dedicated team of Complex Care Workers to support a client in their own home in Northallerton.

The role includes supporting a client with a spinal injury, including:

• Stoma & PEG care

• Nippy ventilator, cough assist & nebuliser

• Personal care, moving & handling

• Medication administration

• 12-hour day & night shifts (times TBC)

We offer full training and support, including nurse-led competency training, shadowing, NVQs/apprenticeships, and ongoing development.

Enhanced DBS required.

Apply now to join Care Matters and make a real difference. 🩷💜

Call 01325 482075

www.carematters.co.uk

12/01/2026

NHS England has reported a rise in flu, Covid, and norovirus cases following the festive period, with hospitals under increasing pressure as cold weather continues.

This highlights just how important prevention, vaccination, and early support are, especially for older adults and those with underlying health conditions.

At Care Matters, we continue to support our clients through the winter months by monitoring wellbeing, encouraging flu vaccinations where eligible, and helping reduce risks at home during cold and icy conditions.

👉 Read the full NHS England update here: https://www.england.nhs.uk/2026/01/bounce-back-in-winter-viruses-as-nhs-top-doctor-warns-the-worst-is-far-from-over/

Together, we can help protect vulnerable people and support our health services during this challenging time. 💜🩷

07/01/2026

Jobs of the Week at Care Matters 💜🩷

Great opportunities, full training, and a role that truly makes a difference. Could this be for you?

Apply today and make a real difference!

Call 01325 482075

www.carematters.co.uk



Coming Soon to Redcar!We’re excited to share that Care Matters will soon be opening a brand-new office in Redcar!This ne...
05/01/2026

Coming Soon to Redcar!

We’re excited to share that Care Matters will soon be opening a brand-new office in Redcar!

This new location means we’ll be able to support more people in the community with the same compassionate, high-quality care we’re known for.

More details come so keep an eye out!

We can’t wait to become part of the Redcar community! 🩷💜

New Year, New You?Thinking about a fresh start this year? Why not make a real difference while you do it. 🩷💜At Care Matt...
03/01/2026

New Year, New You?

Thinking about a fresh start this year? Why not make a real difference while you do it. 🩷💜

At Care Matters, we’re always looking for kind, reliable people to join our caring team.

No experience? No problem! Full training provided.
What matters most is compassion, commitment, and a desire to help others.

If you’re ready for a rewarding role where every day truly matters, this could be the year you join us.

Apply today and start your journey with Care Matters.

#2026

01/01/2026

Here's to 2026!

As we welcome the new year, we want to thank our incredible clients, families, and care team for your trust and support.

Here’s to a year filled with health, happiness, and continued compassionate care. 💜🩷

Wishing you all a happy, safe, and positive New Year!

#2026

Address

Head Office: Morton Palms, 3 Pioneer Court
Darlington
DL14WD

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+441325482075

Website

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About Care Matters

Family Run and Local Care Provider

We are a family run local care provider and specialists in offering care-at-home services in the North East of England.

Care Matters was formed after owners Phil and (his wife) Nic, experienced first-hand how standards of care for loved ones differed dramatically from care provider to care provider. So the idea to start Care Matters was born from the passionate belief that we could do much, much better! Our wide range of care at home services are completely tailored to each individual and are fully flexible. The staff at Care Matters have many years of experience, care, and compassion within the Care sector, and strive to continue these high standards within the community. We would expect your loved ones to be as well looked after and respected as much as we would expect our own loved ones to be treat, with kindness and dignity.

Being a friendly and family run North East based care company, you can be assured that our experienced local staff can help support you, whether this involves helping at home with general care tasks, to more complex specialist support such as those requiring clinical care from one of our dedicated health professionals.