What are the opening hours?

Monday 8:30am - 5pm Tuesday 8:30am - 5pm Wednesday 8:30am - 5pm Thursday 8:30am - 5pm Friday 8:30am - 5pm

Care Matters Homecare

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United Kingdom
Darlington
Care Matters Homecare

When ill-health, disability or injury challenges normal life and things feel uncertain, we’re here with guidance and support.
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Offering choice, flexibility, and control, we help you to continue living life in the comfort of your own home. Our services are provided throughout the Durham Tees Valley region, from long term or short-term homecare to complex specialist care and housekeeping, you can choose and enjoy a level of support that suits your preferences and adapts with your needs – today, tomorrow and beyond.

30/03/2026

Life at Care Matters 🩷💜

Our carers make a real difference every single day and we couldn’t be prouder of the work they do.

Join the team today!

Call 01325 482075
michelle@carematters.co.uk
www.carematters.co.uk

WE CARE, YOU MATTER.

27/03/2026

Something for the weekend - Jobs of the Week!

Looking for a new opportunity in care?

Take a look at our latest vacancies and find a role that works for you.

Join Care Matters and make a real difference every day. 💜🩷

Apply today👇
Call 01325 482075
michelle@carematters.co.uk
www.carematters.co.uk

25/03/2026

More Than Just a Visit 💜🩷

For someone who feels lonely, a visit from a Care Matters carer can mean everything. It’s not just about support, it’s about connection, comfort and feeling valued.

A warm smile, a gentle conversation, sharing memories or simply sitting together can brighten someone’s whole day. Those moments remind people that they are seen, heard and cared for.

At Care Matters, we know that sometimes the smallest acts of kindness can have the biggest impact. That’s why we take the time to truly connect because no one should ever feel alone.

If you or someone you know is feeling lonely, support is available:

Age UK Friendship Services: https://www.ageuk.org.uk/services/befriending-services/sign-up-for-telephone-befriending/

23/03/2026

“At Care Matters, everything we do is centred around people. From our clients to our incredible staff, it’s the compassion, commitment and teamwork that make such a difference every day.

I’m incredibly proud of what we’ve built and so grateful to our current staff and service users for their continued trust and dedication. I’m also really excited for the future, welcoming new team members and supporting more people in our communities.

Together, we’ll continue to grow and deliver care that truly matters.

WE CARE, YOU MATTERS.” 💜🩷

20/03/2026

Join the Care Matters Team 🩷💜

Looking for a rewarding role where you can truly make a difference?

We’re currently recruiting caring and dedicated individuals to join our team across multiple locations.

Whether you’re experienced or new to care, we provide full training, support and flexible opportunities to help you succeed.

Apply today👇
Call 01325 482075
michelle@carematters.co.uk
www.carematters.co.uk

18/03/2026

We’re so proud to share this lovely feedback from one of our long-standing clients. 💜🩷

Hearing that our team consistently goes above and beyond and that visits are something to look forward to means the world to us... that’s what truly person-centred care is all about!

A huge thank you to our amazing staff for making such a difference every day.

WE CARE, YOU MATTER.

17/03/2026

Heart attacks don’t always look the way people expect. While chest pain is a common symptom, there are many other warning signs that can often be missed.

Knowing the signs and acting quickly can save lives. If you or someone else may be having a heart attack, call emergency services immediately.

At Care Matters, our carers are trained to recognise changes in a client’s health and wellbeing, helping ensure the right support is provided when it matters most. 💜🩷

15/03/2026

Today we celebrate all the incredible women who take on the role of a mother.

Whether you’re a mum, step-mum, grandmother, adoptive mum, foster mum, or a mother figure who offers love, guidance and support...today is for you.

Motherhood comes in many forms, but the care, strength and compassion behind it is always the same.

From everyone at Care Matters, we wish all mothers and mother figures a very special Mother’s Day. Thank you for everything you do. 💜🩷

13/03/2026

Act FAST – Knowing the Signs of a Stroke Can Save a Life

A stroke is a medical emergency, and acting quickly can make a huge difference to someone’s recovery. That’s why it’s important to remember the FAST signs:

F – Face: Has the face drooped on one side?
A – Arms: Can they lift both arms and keep them raised?
S – Speech: Is their speech slurred or difficult to understand?
T – Time: If you notice any of these signs, call emergency services immediately.

The faster someone receives treatment, the better their chances of recovery and reducing long-term effects.

At Care Matters, our carers are trained to recognise changes in a client’s health and wellbeing. Knowing the signs of a stroke and acting quickly is part of how we help keep the people we support safe every day. 💜🩷

10/03/2026

The Growing Importance of Domiciliary Care in the UK: What Recent Care Sector News Means for Homecare

Demand for homecare and domiciliary care is growing across the UK, and recent care sector news highlights just how important community care providers are in supporting people to live independently at home.

In our latest blog, we explore what these developments mean for the future of care and how services like Care Matters help support individuals and families every day.

👉 Read the full blog on our website to learn more.
https://lnkd.in/e4Qz6Q35

06/03/2026

Jobs of the Week at Care Matters 💜🩷

Great opportunities, full training, and a role that truly makes a difference. Could this be for you?

Apply today and make a real difference!
Call 01325 482075
www.carematters.co.uk

05/03/2026

Care News: NHS urges patients to “Tap the App”

The NHS is encouraging people to use the NHS App after figures showed around 1 in 4 people miss appointments because they forget or arrive too late. Missed appointments can delay care and reduce availability for other patients.

By enabling push notifications, the NHS App can send reminders about upcoming appointments and allow patients to quickly cancel or rearrange if needed.

For many of the people supported by Care Matters, digital tools like this can make it easier to manage GP appointments, prescriptions and healthcare from home.

👉 Read more:
https://www.england.nhs.uk/2026/03/nhs-urges-tap-the-app-as-1-in-4-miss-appointments/

Address

Head Office: Morton Palms, 3 Pioneer Court
Darlington
DL14WD

Opening Hours

Monday	8:30am - 5pm
Tuesday	8:30am - 5pm
Wednesday	8:30am - 5pm
Thursday	8:30am - 5pm
Friday	8:30am - 5pm

Telephone

+441325482075

Website

https://www.carematters.co.uk/

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About Care Matters

Family Run and Local Care Provider

We are a family run local care provider and specialists in offering care-at-home services in the North East of England.

Care Matters was formed after owners Phil and (his wife) Nic, experienced first-hand how standards of care for loved ones differed dramatically from care provider to care provider. So the idea to start Care Matters was born from the passionate belief that we could do much, much better! Our wide range of care at home services are completely tailored to each individual and are fully flexible. The staff at Care Matters have many years of experience, care, and compassion within the Care sector, and strive to continue these high standards within the community. We would expect your loved ones to be as well looked after and respected as much as we would expect our own loved ones to be treat, with kindness and dignity.

Being a friendly and family run North East based care company, you can be assured that our experienced local staff can help support you, whether this involves helping at home with general care tasks, to more complex specialist support such as those requiring clinical care from one of our dedicated health professionals.