Care Matters Homecare

Care Matters Homecare When ill-health, disability or injury challenges normal life and things feel uncertain, we’re here with guidance and support.

Offering choice, flexibility, and control, we help you to continue living life in the comfort of your own home. Our services are provided throughout the Durham Tees Valley region, from long term or short-term homecare to complex specialist care and housekeeping, you can choose and enjoy a level of support that suits your preferences and adapts with your needs – today, tomorrow and beyond.

Compassion When It Matters Most 🩷💜We’re so grateful for this touching feedback from a family we recently supported:“Care...
16/10/2025

Compassion When It Matters Most 🩷💜

We’re so grateful for this touching feedback from a family we recently supported:

“Care Matters provided my mum the support needed to come home from hospital and spend her last days with her family... The carers were very compassionate, they couldn’t do enough for me and my family.”

It’s moments like these that remind us why we do what we do, providing care with dignity, kindness, and heart.

We care, you matter.

Behind the Placement: A Recruiter’s Perspective 💜🩷“It’s not about the number of placements, it’s about the difference we...
13/10/2025

Behind the Placement: A Recruiter’s Perspective 💜🩷

“It’s not about the number of placements, it’s about the difference we make.”

Meet Leanda, one of our incredible recruiters here at Care Matters. When she first joined the team, Leanda started as a Recruitment Resourcer and through hard work, passion, and dedication, she’s now a Senior Recruiter helping to transform lives every day.

Over the next few weeks, Leanda will be sharing real stories from behind the placements, talking about the candidates she’s supported, how they’re getting on, and what made each one stand out to her. 🌟

It’s all about people, purpose, and the power of care. 💜

We care, you matter. 🩷

A Lovely Thank You for Helen! 🌸A big shoutout to Helen Davies from our Care Matters Stockton office, who recently receiv...
09/10/2025

A Lovely Thank You for Helen! 🌸

A big shoutout to Helen Davies from our Care Matters Stockton office, who recently received these beautiful flowers from a service user as a heartfelt thank you for the outstanding care and compassion she provides every day.

We’re so proud to have Helen on our team, thank you for always going above and beyond!

We care, you matter. 💜🩷

07/10/2025

Care Matters focus on preventing or delaying the need for care, supporting independence, and safeguarding every individual through thoughtful assessments and personalised care planning.

Our approach aligns with NHS regulations and The Care Act 2014, ensuring care is safe, effective, and centred around each person’s wellbeing. By following best practice and professional guidance, we deliver support that respects dignity, choice, and personal goals.

WE CARE, YOU MATTER. 💜🩷

📞 Get in touch today to see how Care Matters can support you or your loved ones.

👉 www.carematters.co.uk

03/10/2025

We’re Hiring in Redcar & Guisborough!

Care Matters is looking for Healthcare Assistants to join our team.

Make a real difference by supporting people to live safely and independently in their own homes.

Call 01325 482075 to find out more!
www.carematters.co.uk

Christmas came a little early this year…✨Knowing that every moment matters, family and care staff pulled together to bri...
02/10/2025

Christmas came a little early this year…✨

Knowing that every moment matters, family and care staff pulled together to bring the magic of Christmas to Graham a little ahead of schedule, tinsel, smiles, and plenty of festive cheer included. 🎄❤️

It’s not just about care, it’s about creating memories, laughter, and moments of togetherness. Kelly-Ann and Grace went above and beyond to make sure this Christmas was one to remember, filled with warmth and sparkle.

Merry Christmas Graham from all of the Care Matters team!

Huge thanks to dads carers, Kelly-Anne and Grace for bringing my dad some Christmas cheer and putting a smile on everyone’s face tonight. It’s Christmas Eve in the Harker household! 🎄🎅 Graham Vegas

29/09/2025

Why we do what we do at Care Matters 🩷💜

For us, care isn’t just a service , it’s a commitment.

Every visit, every conversation, every small act of support is about helping someone live with dignity, independence, and comfort.

At Care Matters, we exist because people matter. Their wellbeing is the reason we get up each day and the standard we hold ourselves to. It’s more than a job, it’s who we are.

When care is done with compassion and respect, it changes lives — and that’s what Care Matters is all about.

WE CARE, YOU MATTER.

We’re Hiring in Redcar! 🩷💜Care Matters is looking for Healthcare Assistants to join our team. Make a real difference by ...
24/09/2025

We’re Hiring in Redcar! 🩷💜

Care Matters is looking for Healthcare Assistants to join our team. Make a real difference by supporting people to live safely and independently in their own homes.

📞 Call 01325 482075 to find out more!

www.carematters.co.uk

Congratulations, Elena-Cristina Gheorghe! 🎉We’re so proud to celebrate Elena-Cristina, one of our amazing carers in the ...
22/09/2025

Congratulations, Elena-Cristina Gheorghe! 🎉

We’re so proud to celebrate Elena-Cristina, one of our amazing carers in the Darlington service, for successfully completing her Level 3 – Lead Adult Care Worker qualification.

This is a fantastic achievement that reflects her dedication, hard work, and commitment to providing the very best care. 🩷💜

Well done, Elena-Cristina! Your success is an inspiration to the whole Care Matters team! 👏

Join our team and help people live safely and independently at home.📞 For more information, please contact us on 01325 4...
19/09/2025

Join our team and help people live safely and independently at home.

📞 For more information, please contact us on 01325 482075.

17/09/2025

We’re looking for caring people to join our team!🩷💜

Do you want a role where you can make a real difference every day? Our Homecare Assistants support people in their own homes, helping with daily living, bringing comfort, and promoting independence.

✨ Full-time & part-time roles available
✨ Full training provided
✨ Be part of a supportive, friendly team

📞 Interested? We’d love to hear from you!

Call us today on 01325 482075 we’d love to hear from you!

www.carematters.co.uk

Celebrating 7 Years of Julie Shippey 🩷💜Today we want to shine a spotlight on Julie Shippey, who is celebrating 7 wonderf...
16/09/2025

Celebrating 7 Years of Julie Shippey 🩷💜

Today we want to shine a spotlight on Julie Shippey, who is celebrating 7 wonderful years with the Newlands Group as our Group Finance Manager.

Julie is so much more than her role, she’s a constant source of support, positivity, and dedication. Her commitment and care touch every part of the organisation, and we’re so grateful to have her as part of our journey.

Congratulations, Julie ...here’s to 7 years of making a difference, and to many more ahead!

Address

Head Office: Morton Palms, 3 Pioneer Court
Darlington
DL14WD

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+441325482075

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About Care Matters

Family Run and Local Care Provider

We are a family run local care provider and specialists in offering care-at-home services in the North East of England.

Care Matters was formed after owners Phil and (his wife) Nic, experienced first-hand how standards of care for loved ones differed dramatically from care provider to care provider. So the idea to start Care Matters was born from the passionate belief that we could do much, much better! Our wide range of care at home services are completely tailored to each individual and are fully flexible. The staff at Care Matters have many years of experience, care, and compassion within the Care sector, and strive to continue these high standards within the community. We would expect your loved ones to be as well looked after and respected as much as we would expect our own loved ones to be treat, with kindness and dignity.

Being a friendly and family run North East based care company, you can be assured that our experienced local staff can help support you, whether this involves helping at home with general care tasks, to more complex specialist support such as those requiring clinical care from one of our dedicated health professionals.