ASA Medical Group

12/02/2026

Improving Your Experience at Our Practice
We are introducing Emma - our AI receptionist, a new system designed to help us manage calls, appointments and patient enquiries more efficiently.

Our goal is simple: to make it easier for you to contact us and access the care you need.

What This Means for You
✔ Shorter Waiting Times
The system helps answer calls and process requests more quickly, reducing time spent on hold.
✔ Easier Appointment Booking
Booking, changing or cancelling appointments should become faster and more straightforward.
✔ Better Access to Care
By reducing administrative workload, our doctors, nurses and reception team can focus more time on supporting patients.
✔ More Efficient Appointments
In some cases, we may gather information in advance so clinicians can prepare ahead of your visit, helping make your consultation more productive.

A Support Tool — Not a Replacement
Our reception and clinical teams remain at the heart of our practice.
Emma supports our staff — she does not replace them.
If you need help or prefer to speak with a member of the team, that option will continue to be available.

During the Introduction Period
As with any new system, there may be some initial teething issues while we adapt and refine how it works within our practice.
We ask for your patience during this period.
We are actively monitoring the system and:
Reviewing how it is working day-to-day
Listening carefully to patient feedback
Making adjustments where improvements are needed
Your experience matters to us, and we are committed to continuously improving the system so it works well for our community.

Privacy and Confidentiality
Your information remains secure and confidential.
Emma operates in line with NHS data protection and GDPR requirements, and clinicians remain fully responsible for all medical decisions.

Our Long-Term Commitment
By modernising how we manage calls and appointments, we aim to:
Reduce waiting times
Improve appointment availability
Support our staff
Strengthen the long-term sustainability of general practice

These changes are designed to help us continue delivering safe, high-quality care — now and in the future.
If you have any questions or feedback about the new system, please speak to our reception team. We welcome your input.

12/11/2025

This week, Vincent Van-Cough is travelling across Doncaster offering drop-in GP clinics and COVID vaccines!👨‍⚕️

🗺️ Here’s where you can find Vinnie:

📆 Wednesday 12th November
📍09:30 - 12:30 → Market Street

📆 Thursday 13th November
📍09:30 - 12:30 → LIDL Bentley
📍13:30 - 16:30 → Hatfield Woodhouse

📆 Friday 14th November
📍09:30 - 11:30 → Kings Chambers
📍13:30 - 15:30 → Rossington Miners (COVID vaccines unavailable)

People aged 75 and over, people aged 18 -74 years with a weakened immune system and people living in a care home are eligible for COVID-19 vaccinations. We will not be delivering flu vaccines at this time.

For more details, please visit:
🔗 https://www.primarycaredoncaster.co.uk/services/vincent-van-cough/

The Health Bus offers drop-in GP clinics at different sites across Doncaster.

31/10/2025

Is anyone’s little one missing this from yesterday after coming in to the practice

16/10/2025

**Changes to our dispensary opening times at our Auckley branch**

Please note that from November our dispensary at Auckley Surgery will be closed on a Wednesday afternoon from 1pm. The prescription line will be open as normal from 11am-1pm but will not open again in the afternoon.

You can still submit your request for your medication at any time using the NHS App, sending us an email on syicb-doncaster.prescriptions-asa-medical@nhs.net, or by submitting a request via https://accurx.nhs.uk/patient-initiated/c86609.

Reception at all sites will still be open as normal and you can still contact reception on 01302 986110 for any non medication related queries during this time.

Contact us about your request

14/10/2025

31/07/2025

We are currently experiencing phone issues within reception, please bare with us, our engineers are working on this to try and rectify the situation. You can still contact us online via our website

09/07/2025

Please note the surgery is closed for staff training from 12noon today and will reopen at 8:00am on Thursday morning, if you require urgent medical care please contact NHS 111

24/06/2025

❗Update on weight loss injections ❗

We are aware that many of you have been asking about new weight-loss medications such as Mounjaro.

At present, South Yorkshire ICB has confirmed that these medications are not yet available in South Yorkshire on the NHS for weight loss. They remain on the red (non-prescribable) list until a fully commissioned NHS service is in place to provide the necessary support and monitoring.

This means we are currently unable to prescribe Mounjaro or similar medications for weight loss at the surgery.

What happens next?
Once the new service is launched, prescribing will only be available to a small number of patients who meet strict national criteria as part of Phase 1 rollout.

To be eligible, patients must:

✅ Have a BMI over 40, and
✅ Meet at least 4 of the following 5 conditions:
➡Type 2 diabetes
➡Hypertension (high blood pressure)
➡Obstructive sleep apnoea
➡Established cardiovascular disease (e.g. previous heart attack or stroke)
➡Elevated cholesterol or triglycerides (dyslipidaemia)

This group will be the focus for the first 12 months of the new service.

Still want support with weight?

If you don’t meet the above criteria, we can still help through:

➡NHS weight management referrals (Tier 2 or 3)
➡Lifestyle and dietary advice
➡Reviews of your existing medications and risk factors

We will share more information as soon as the service goes live.

18/04/2025

For anyone feeling under the weather this bank holiday weekend here is a list of pharmacies that are open and there hours

17/04/2025

The surgery is now closed and will re-open on Tuesday at 8am.