16/09/2025
๐ Meet Lorne โ Our New Customer Relationship Manager ๐
Weโre delighted to welcome Lorne to the Caring Homes family, supporting both The Manor in Edinburgh and Hawkhill House Nursing Home in Aberdeen. Lorne will be a friendly first point of contact for families exploring care options for a loved one, helping to guide and support them through what can sometimes feel like an overwhelming journey.
To help you get to know her a little better, we asked Lorne a few quick-fire questions:
๐๐ก๐๐ญ ๐ข๐ง๐ฌ๐ฉ๐ข๐ซ๐๐ ๐ฒ๐จ๐ฎ ๐ญ๐จ ๐ฐ๐จ๐ซ๐ค ๐ข๐ง ๐ฌ๐จ๐๐ข๐๐ฅ ๐๐๐ซ๐ ๐๐ง๐ ๐ฃ๐จ๐ข๐ง ๐ญ๐ก๐ ๐๐๐ซ๐ข๐ง๐ ๐๐จ๐ฆ๐๐ฌ ๐๐๐ฆ๐ข๐ฅ๐ฒ?
My Grandma was recently diagnosed with mixed dementia and watching her journey has inspired me to get into the sector to help those who are in a similar position.
๐๐ก๐๐ญ ๐ฌ๐ค๐ข๐ฅ๐ฅ๐ฌ ๐จ๐ซ ๐๐ฑ๐ฉ๐๐ซ๐ข๐๐ง๐๐๐ฌ ๐๐ซ๐จ๐ฆ ๐ฒ๐จ๐ฎ๐ซ ๐ฉ๐ซ๐๐ฏ๐ข๐จ๐ฎ๐ฌ ๐ซ๐จ๐ฅ๐๐ฌ ๐๐จ ๐ฒ๐จ๐ฎ ๐ญ๐ก๐ข๐ง๐ค ๐ฐ๐ข๐ฅ๐ฅ ๐ก๐๐ฅ๐ฉ ๐ฒ๐จ๐ฎ ๐ข๐ง ๐ฒ๐จ๐ฎ๐ซ ๐ง๐๐ฐ ๐ฉ๐จ๐ฌ๐ข๐ญ๐ข๐จ๐ง?
Networking and relationship building, strong business development skills, full sales cycle management, adaptability and resilience.
๐๐ก๐๐ญ ๐ก๐๐ฅ๐ฉ ๐๐๐ง ๐ฒ๐จ๐ฎ ๐จ๐๐๐๐ซ ๐๐๐ฆ๐ข๐ฅ๐ข๐๐ฌ ๐ฅ๐จ๐จ๐ค๐ข๐ง๐ ๐๐จ๐ซ ๐๐๐ซ๐ ๐๐จ๐ซ ๐ ๐ฅ๐จ๐ฏ๐๐ ๐จ๐ง๐?
Emotional intelligence, empathy, understanding and patience.
๐๐ก๐๐ญ ๐๐ซ๐ ๐ฒ๐จ๐ฎ ๐ฆ๐จ๐ฌ๐ญ ๐ฅ๐จ๐จ๐ค๐ข๐ง๐ ๐๐จ๐ซ๐ฐ๐๐ซ๐ ๐ญ๐จ ๐ข๐ง ๐ฒ๐จ๐ฎ๐ซ ๐๐ข๐ซ๐ฌ๐ญ ๐๐๐ฐ ๐ฆ๐จ๐ง๐ญ๐ก๐ฌ ๐๐ญ ๐๐๐ซ๐ข๐ง๐ ๐๐จ๐ฆ๐๐ฌ?
Making a meaningful impact, getting to know the residents and colleagues, and taking on the challenge of working within a new industry.
๐๐ก๐๐ญ ๐๐จ ๐ฒ๐จ๐ฎ ๐ฅ๐ข๐ค๐ ๐ญ๐จ ๐๐จ ๐จ๐ฎ๐ญ๐ฌ๐ข๐๐ ๐จ๐ ๐ฐ๐จ๐ซ๐ค ๐ญ๐จ ๐ซ๐๐ฅ๐๐ฑ ๐จ๐ซ ๐๐จ๐ซ ๐๐ฎ๐ง?
Walk my two active dogs, spend time with family and travel.
๐๐๐ง ๐ฒ๐จ๐ฎ ๐ฌ๐ก๐๐ซ๐ ๐จ๐ง๐ ๐๐ฎ๐ง ๐๐๐๐ญ ๐๐๐จ๐ฎ๐ญ ๐ฒ๐จ๐ฎ๐ซ๐ฌ๐๐ฅ๐ ๐ญ๐ก๐๐ญ ๐ฉ๐๐จ๐ฉ๐ฅ๐ ๐ฆ๐ข๐ ๐ก๐ญ ๐ง๐จ๐ญ ๐ค๐ง๐จ๐ฐ?
I am more of an open book than a fun fact person โ but I am trying to do 40 new countries before 40!
๐ Please join us in giving Lorne a very warm welcome to Hawkhill House and The Manor!
