Durham Tees Care

Durham Tees Care We have been supplying exceptional care across the North East since 2012. Providing exceptional care Discover all our services below.

We are committed to delivering services to help you through each day without a worry. Our carers know what it takes to provide a successful care plan to deliver on your needs. The Highest Standards:
We have an ongoing commitment to provide our customers with high standards of care and protection. Each and every one of our friendly care team meet all requirements and know how to work with those in need. We know what is needed to ensure the most caring, worry-free service is provided to you each time. We offer a variety of care plans to cater for everybody’s unique needs and are always working with you to deliver a great quality of living. With homecare tailored to your requirements, you know that our care team will deliver only the best for you ensuring you are always at the forefront. Services Designed Around You:
Durham Tees Care are committed to delivering services to help you through each day without a worry. Our carers know what it takes to provide a successful care plan and use their professional training to deliver on your needs. All of our staff recognise the needs of each person which is why we respect each person’s different way of living when caring for you. Our flexible services are designed around domestic home care and larger nursing homes.

Supporting Communities Through Nature in SunderlandGreat to see significant investment going into community‑led environm...
20/01/2026

Supporting Communities Through Nature in Sunderland
Great to see significant investment going into community‑led environmental work in Sunderland. The City of Nature Sunderland programme has secured new National Lottery Community Fund support to help more residents connect with nature, particularly in areas facing disadvantage.
Over the next three years, the partnership between Durham Wildlife Trust and the International Community Organisation of Sunderland (ICOS) will offer nature‑based activities, seasonal workshops, and inclusive sessions shaped with local communities. The aim is to build confidence, strengthen wellbeing, and empower residents to take part in environmental action where they live.
The programme also aligns with Sunderland City Council’s wider ambition to link green spaces with community engagement, creating long‑term opportunities for people to influence and care for their local environment.
A positive step for community resilience, environmental awareness, and accessible nature‑based learning across the city.

Call for a National Fee Model in Welsh Social CareCare Forum Wales has renewed its call for a national fee model to addr...
20/01/2026

Call for a National Fee Model in Welsh Social Care
Care Forum Wales has renewed its call for a national fee model to address long‑standing inconsistencies in how care is funded across the country. According to the organisation, people with identical needs can receive significantly different levels of financial support depending on which local authority or health board is responsible for their care.
The argument centres on fairness, sustainability and long‑term planning. CFW suggests that unpredictable or uneven funding makes it harder for providers to maintain stable services, which in turn places additional pressure on hospitals and the wider health system. They are urging the next Welsh Government to prioritise a more consistent approach that gives citizens confidence they will receive the support they need, wherever they live.
With the Senedd elections approaching, the debate highlights how crucial social care funding will be in shaping outcomes for individuals, families and communities over the coming years.

🌟 *Two-Day Training Success!* 🌟We have just wrapped up an intensive two-day mandatory training session for some wonderfu...
16/01/2026

🌟 *Two-Day Training Success!* 🌟

We have just wrapped up an intensive two-day mandatory training session for some wonderful new carers that have joined the Durham Tees Care family, It was a fantastic experience to meet all the wonderful new carers! The group engaged in insightful discussions, hands-on activities, and collaborative learning that will undoubtedly enhance their skills and ensure they are the best version of themself when caring for our fantastic service users.

A huge thank you to everyone for your dedication and enthusiasm. Together, we're not just learning; we're growing! 💪✨

New research highlights urgent inequalities facing care‑experienced teenagersImportant findings from the UCL Centre for ...
16/01/2026

New research highlights urgent inequalities facing care‑experienced teenagers
Important findings from the UCL Centre for Longitudinal Studies this week underline what many in children’s services, social care and education have long known: young people with care experience face significantly higher risks of serious mental health difficulties than their peers.
The study, drawing on the Millennium Cohort Study, shows stark disparities — including far higher rates of self‑harm, depression and long‑standing illness among 17‑year‑olds who have lived in foster or residential care. Worryingly, these challenges don’t fade with time; elevated psychological distress continues into early adulthood.
Researchers point to the wider socioeconomic pressures shaping these outcomes: education, housing stability, family wellbeing and the cumulative impact of early adversity. Their call is clear — support must be sustained, family‑focused and long‑term, not cut off at the “cliff edge” so many young people face when they reach adulthood.
As Professor Ingrid Schoon notes, the evidence shows a cycle of disadvantage that spans generations. Recognising care experience as a protected characteristic is one of the proposals gaining momentum, aiming to ensure these young people receive the understanding, support and equity they deserve.
If we’re serious about improving life chances, this is exactly the kind of data we need to act on — and the kind of conversation that should shape policy, commissioning and community support across the UK.

South Tees Hospitals recognised with Princess Royal Training AwardFantastic recognition for South Tees Hospitals NHS Fou...
15/01/2026

South Tees Hospitals recognised with Princess Royal Training Award
Fantastic recognition for South Tees Hospitals NHS Foundation Trust, which has been awarded a Princess Royal Training Award for its innovative and inclusive approach to leadership development.
Launched in 2020, the Trust’s programme is built on a powerful philosophy: “a leader in every seat.”
By offering flexible, evidence‑based training accessible to staff at every level — not just those in formal leadership roles — South Tees has created a culture where confidence, innovation and positive change can flourish.
The assessors highlighted the Trust’s unique, highly accessible model, which allows staff to complete three standalone full‑day sessions in any order, supporting shift patterns and real‑world pressures. Feedback from participants has been consistently glowing, praising the sessions as engaging, lively and fun while strengthening team culture and inspiring new ideas.
A huge congratulations to Alison Wilson, Praj Basu, Kate Harrison, and everyone involved in shaping and delivering this programme. Collecting the award from HRH The Princess Royal marks a milestone moment — and a testament to what thoughtful, inclusive leadership development can achieve in the NHS.
Investing in people is investing in better care. South Tees is showing what that looks like in practice.

Community investment worth celebrating in County DurhamBrilliant news for Seaham this week, as Parkside Community Centre...
15/01/2026

Community investment worth celebrating in County Durham
Brilliant news for Seaham this week, as Parkside Community Centre secures £72,000 from the UK Shared Prosperity Fund to revitalise a building that has supported local people for three decades.
From its beginnings in a wooden hut more than 40 years ago to serving 300+ residents today, Parkside has been a lifeline — especially after the pit closures, when spaces for connection, activity, and youth support were needed more than ever.
The upcoming works — repainting, entrance repairs, new shutters and lighting — may sound simple, but for a volunteer‑run centre, they’re transformational. As Denise Cameron put it, the team is “over the moon” after years of competing for the same limited pots of funding that so many community organisations rely on.
This is exactly the kind of grassroots investment that keeps neighbourhoods strong, reduces isolation, and gives people a place to belong.
Next on the wish list: securing funding to refurbish the football pitches and expand opportunities for young people.
A small win with a big ripple effect.

The Government has announced an additional £50m for the Disabled Facilities Grant (DFG) for 2025–26, taking total fundin...
13/01/2026

The Government has announced an additional £50m for the Disabled Facilities Grant (DFG) for 2025–26, taking total funding to £761m.
The uplift is expected to support around 5,000 more people to access home adaptations such as stairlifts, ramps, accessible bathrooms and assistive technologies. The DFG currently helps approximately 60,000 older and disabled people each year, with an average grant of around £10,000.
According to the announcement, the aim is to reduce pressure on the NHS by preventing falls, supporting faster hospital discharge and enabling more people to remain safely at home.
Sector bodies have welcomed the extra funding while also highlighting wider challenges. Representatives from the Local Government Association, the Royal College of Occupational Therapists and ADASS noted ongoing pressures including rising demand, delays linked to assessment capacity, administrative complexity and limits on what the grant can cover.
They also reiterated the need for continued investment in occupational therapy services to ensure people receive timely assessments and that adaptations can be delivered without delay.
With demand increasing and local systems under strain, this raises an important question for the sector: how can funding, workforce capacity and the DFG framework evolve together to ensure people receive the right home adaptations at the right time?

New analysis from the Children’s Commissioner highlights that councils spent more than £350m in the past year placing ch...
12/01/2026

New analysis from the Children’s Commissioner highlights that councils spent more than £350m in the past year placing children in unregistered or otherwise illegal accommodation.
The report notes that these settings included caravans, holiday lets, Airbnbs, activity centres and other locations that are not formally inspected or regulated as children’s homes. While the number of children in such accommodation has fallen compared to the previous year, several hundred young people were still living in settings that do not meet legal requirements.
The findings also show that many of the children placed in these environments have high or complex needs, and that a significant proportion were placed outside their home local authority area.
The report recommends accelerating reforms to Regional Care Cooperatives, increasing capital funding for councils to expand in‑house provision, and strengthening oversight to reduce reliance on unregistered placements.
This raises an important question for the sector: what underlying pressures are leading councils to use accommodation that falls outside the legal framework, and what capacity or commissioning gaps need to be addressed to ensure every child can access a safe, regulated placement?

❄️ Rising Cold Weather Pressures Highlight “Hidden Homelessness” in the North EastAs temperatures drop across the North ...
07/01/2026

❄️ Rising Cold Weather Pressures Highlight “Hidden Homelessness” in the North East
As temperatures drop across the North East, local charities are reporting a growing number of people effectively “rough sleeping in their own homes” — living in properties so cold or poorly maintained that they’re no longer safe or habitable.
Cornerstone, which supports people in Hartlepool and Bishop Auckland, has seen a sharp rise in individuals seeking help. Many are living with broken boilers, leaking roofs, or homes awaiting urgent repairs, leaving them without reliable heating during severe weather.
The Severe Weather Emergency Protocol (SWEP) has now been activated in parts of the region, triggering emergency accommodation measures when temperatures are forecast to remain below zero for several nights.
Alongside those sleeping outdoors, the charity is also seeing people preparing for potential eviction by cutting back on heating or selling essential appliances — often unaware that support is available. Winter pressures have increased demand significantly, with the number of people Cornerstone supported rising from six in June to 23 in November.
Despite being a self‑funded organisation, the charity continues to run 24/7 outreach, provide emergency accommodation, and offer food and heating support. They also highlight the vital role of community donations in helping them meet rising need.
This situation underscores a broader challenge: homelessness isn’t always visible. Many people are housed, but not safely or securely — and cold weather exposes the fragility of those living on the edge.

Durham County Council Secures Rare Banning Order Against LandlordA recent ruling by the First Tier Property Tribunal has...
05/01/2026

Durham County Council Secures Rare Banning Order Against Landlord
A recent ruling by the First Tier Property Tribunal has placed a two‑year ban on a County Durham landlord following repeated breaches of housing standards and licensing requirements. The decision follows multiple prosecutions in 2023 and 2024, during which the landlord was found guilty of numerous offences under the Housing Act 2004 and received significant financial penalties.
The tribunal concluded that the pattern of non‑compliance, including failures to meet basic safety standards and to licence several rental properties, amounted to persistent disregard for statutory responsibilities. In response, the council sought a banning order as a proportionate measure to prevent further risk to tenants.
Durham County Council has noted that this outcome makes it one of the first authorities in the region to secure such an order. The case highlights the role of Selective Licensing in maintaining safe, well‑managed accommodation and reinforces the expectation that landlords meet the standards set out in housing legislation.

🔍 CQC Reports Major Progress — But the Scale of Reform Still Ahead Is ClearThe Care Quality Commission has published a s...
02/01/2026

🔍 CQC Reports Major Progress — But the Scale of Reform Still Ahead Is Clear
The Care Quality Commission has published a significant update on its rebuilding programme, reporting major improvements in assessment activity, leadership structure and operational performance as it works to restore confidence in its regulation of health and adult social care across England.
📈 Backlogs Cut, Activity Rising
The regulator has reduced a backlog of around 500 delayed assessment reports to just four, marking a substantial turnaround from early 2025.
It has also exceeded its trajectory for new assessments, with 4,308 published so far against a target of 9,000 by September 2026.
Inspection activity has increased too up 50% in November 2025 compared with the same month in 2024 reflecting the impact of internal reforms introduced over the past year.
🏛️ A New Structure Built Around Sector Expertise
Following critical reviews in 2024, the CQC has reorganised into four specialist inspectorates covering primary care, hospitals, adult social care and mental health. Each is now led by a dedicated Chief Inspector, supported by strengthened digital, data and corporate leadership.
The regulator says this model places **sector expertise back at the centre of regulation**, aiming to deliver more consistent oversight and clearer accountability.
📝 Registration Improvements
Registration delays a long‑standing frustration for providers have also been targeted.
The CQC has:
increased the number of registration inspectors
piloted a faster, clearer homecare registration process
tested a simplified registration form
improved online guidance
cleared its backlog of information‑of‑concern cases
These changes are intended to create a more transparent and predictable experience for new and expanding services.
⚠️ Sector Challenges Remain
Despite progress, the wider context remains difficult.
Analysis by the **Homecare Association found that:
70% of community services** had no rating or an outdated rating (4+ years old)
4,727 locations** were unrated as of August 2025
The CQC would need to inspect **393 services per month** to maintain a three‑year cycle — far above current levels of around 81 per month
This highlights the scale of the task ahead if the regulator is to deliver timely, meaningful ratings across the sector.
🔄 What Comes Next
The CQC’s improvement plan runs through to 2028 and includes:
redesigning the regulatory framework
refining the Single Assessment Framework
reducing duplication in quality statements
testing new methodologies and digital tools
improving the provider portal
publishing updated assessment frameworks
co‑designing systems with providers and the public
The regulator acknowledges that while progress is notable, there is still considerable work to do to build a stable, transparent and trusted regulatory system.

Address

Hypoint Business Hub
Gateshead
NE83AH

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441914928224

Website

https://lottie.org/home-care/england/1-7894299105/durham-tees-care-newcastle/

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Our Story

We are committed to delivering services to help you through each day without a worry. Our carers know what it takes to provide a successful care plan to deliver on your needs.

The Highest Standards

We have an ongoing commitment to provide our customers with high standards of care and protection. Each and every one of our friendly care team meet all requirements and know how to work with those in need. We know what is needed to ensure the most caring, worry-free service is provided to you each time.

We offer a variety of care plans to cater for everybody’s unique needs and are always working with you to deliver a great quality of living. With homecare tailored to your requirements, you know that our care team will deliver only the best for you ensuring you are always at the forefront.