26/04/2026
Excited to be speaking at the Professional Beauty Growth Summit in Glasgow this April.
While trichology is often seen as clinical, at its core it’s about people — just like running a successful salon.
I’ll be sharing insights on how structured planning, strong team culture, and a focus on retention have helped build a high-performing salon environment — one where both team members and clients stay for decades.
Key themes include:
🔍 Retention strategies for both team and clients
🔍 Creating an inclusive and aspirational environment
🔍 The role of leadership in long-term team engagement
🔍 Why stability is a competitive advantage in today’s industry
Healthy teams, like healthy scalps, require consistency, care, and the right environment to thrive.