Hanmer Surgery

18/03/2026

ACCESS TO GP SERVICES OVER THE BANK HOLIDAY PERIOD

The surgery will be closed for the bank holidays on Friday, 3 April and Monday, 6 April 2026.

For access to urgent out-of-hours GP services when we are closed, please ring 111.

Please call 999 in a medical emergency.

Please see our website page: https://www.hanmersurgery.co.uk/index.php/opening-times/when-we-are-closed for further details on these out of hours services.

For information on pharmacies and urgent dental treatment, please access the information via these links:
https://bcuhb.nhs.wales/services/where-do-i-go1/pharmacies/
https://bcuhb.nhs.wales/services/where-to-go/dental/urgent-dental-service/

Bank Holiday Pharmacy opening hours below:

16/03/2026

04/03/2026

02/03/2026

In addition to the figures below, an additional 955 administrative and digital communications were actioned by staff.

25/02/2026

The surgery would like to thank everyone for completing the National Patient Survey which was made available between 1 October – 16 December 2025. Patients completed 83 surveys - 51 on paper and 32 via one of the online links published on our website.

82% rated their experience as 8 or above on a scale of 0 – 10. 41% had rated their experience as 10.

The practice and staff will now reflect on the results and comments made and will form an action plan with the aim of improving the service provided to its patients. The action plan will include the following (but not exhaustive):

To continue to strive to obtain funding approval for a new premises
Improved waiting room facilities
Car park access
Prescription collection

02/02/2026

In addition to the figures below, an additional 993 administrative and digital communications were actioned by staff.