Bay Medical Group

Bay Medical Group Patient-focused GP Practice providing exceptional healthcare and diverse services.

💙🌸 BMG patients, saw this lovely quote about kindness and just had to share it with you all 🌈✨You never know what someon...
18/04/2026

💙🌸 BMG patients, saw this lovely quote about kindness and just had to share it with you all 🌈✨

You never know what someone might be going through — a smile, a kind word, or a small act of kindness can truly make a difference 💕🤝

Let’s keep spreading kindness, understanding, and compassion — it costs nothing but can mean everything 💫💌

💙

⏰Why do our clinicians sometimes run late? 🩺BMG patients, we understand how frustrating and inconvenient it can be when ...
17/04/2026

⏰Why do our clinicians sometimes run late? 🩺
BMG patients, we understand how frustrating and inconvenient it can be when your appointment is running behind schedule. We want to offer a little insight into why this can happen and ask for your understanding 🙏

Our clinical appointments are booked in 15-minute slots and within that short time they need to:
🗣️ Discuss with you your symptoms
💊 Explore any treatments
📋 Check medical history
💻 Record all this in your medical notes

As the day goes on, even small delays can build up. Here are a few common reasons:

1️⃣ Complex or distressed patients – Some appointments involve emotional discussions, serious diagnoses, or mental health crises 😢💔
2️⃣ Multiple problems – Sometimes patients bring up several issues or remember something important mid-consultation 📝
3️⃣ Emergency hospital admissions – If someone is seriously unwell, we may need to arrange a hospital admission immediately and ring for the paramedics🚑

⚠️ Please know that we can’t explain the reason for delays at the time — patient confidentiality is always a top priority.

We do our best to run on time, but when emergencies happen, we must give each patient the time and care they need. Just as we will with you ❤️

🙏 Thank you for your patience, kindness, and understanding.

💙

BMG patients, just a reminder about our half day closure today for staff training.📆 Closure Date: Thursday 16th April 20...
16/04/2026

BMG patients, just a reminder about our half day closure today for staff training.

📆 Closure Date: Thursday 16th April 2026
🕒 Closure Time: From 12.30pm

Should you require any assistance during the times when we are closed, please contact 111, if your matter is an emergency please dial 999

🩸📋 Had a Blood Test at Bay Medical Group? Here’s What Happens NextWe understand waiting for results can sometimes feel w...
15/04/2026

🩸📋 Had a Blood Test at Bay Medical Group? Here’s What Happens Next

We understand waiting for results can sometimes feel worrying, so here’s what to expect after you’ve had a blood test with us 😊
✅ If your results are normal
We don’t usually contact you.
📱 If you have the NHS App, your results will appear in your medical records for you to view at any time.
📞 Don’t have the NHS App?
You can:
• Call the surgery
• Pop into reception and our team will be happy to give you the outcome. Please be aware our Patient Advisors are not clinically trained and can only read to you what is on your medical records.
🔎 If your GP needs to investigate further
You will be contacted by the surgery to discuss the next steps.
⚠️ Important to know
Sometimes, blood test results taken during the day may come back later with findings that need urgent review. If this happens, you may be contacted by the Out of Hours GP service in the evening or overnight.
📱 Please keep your phone nearby and switched on after your blood test
📞 Answer calls if you can — this helps us speak to you quickly if important action is needed.
🚨 In rare situations, if we cannot contact you and there is concern for your wellbeing, an urgent welfare check may be carried out, by the Out of Hours service.
💙 Thank you for helping us keep our patients safe and ensuring we can reach you when it matters most.

🚗 Important Parking Update – Heysham Primary Care Centre go live date🚗 From Monday 20 April 2026, the new Automatic Numb...
15/04/2026

🚗 Important Parking Update – Heysham Primary Care Centre go live date🚗

From Monday 20 April 2026, the new Automatic Number Plate Recognition (ANPR) parking system at Heysham Primary Care Centre will go live!
✅ Parking remains FREE for ALL patients, ALL visitors and All staff when visiting the building, 2 hours from entry of numberplate
✅ All patients on every visit, must enter their vehicle registration at the kiosks in the building
✅Sundays will be an exception for a trial period of 3 months, so our local community groups and church can use the car park FREE of charge without having to input their registrations
🚫 Vehicles not registered will receive a parking charge notice by the ANPR company, so please remember to sign in.

This system is simply to help keep parking spaces available for patients using the centre.

What you need to do when you visit:
🔹 Enter your vehicle registration into one of the parking kiosks inside the building
🔹 Kiosks are located on both the ground floor and first floor
You’ll need to register your vehicle if you are:
• Attending an appointment
• Using any onsite service
• Visiting the pharmacy
• Working on site
Thank you for helping us keep spaces available for everyone who needs them 💙

📞⏰ Reminder: Our phone line opening times ⏰📞We’ve noticed some patients are trying to contact us overnight and at weeken...
14/04/2026

📞⏰ Reminder: Our phone line opening times ⏰📞

We’ve noticed some patients are trying to contact us overnight and at weekends, so here’s a friendly reminder of our phone opening times 😊

☎️ Our phone number is: 01524 235 900
🕗 Open Monday to Friday: 8:00am – 6:30pm ONLY
🚫 Closed evenings, weekends and bank holidays

When you call, you’ll hear 6 options — please listen carefully so we can direct your call to the right team quickly 👇

1️⃣ Long Term Conditions — 8am–5pm
2️⃣ Immunisations — 8am–5pm
3️⃣ Prescription Queries — 8am–12:30pm
4️⃣ Urgent Care Team — 8am–6:30pm
5️⃣ Routine Queries — 8am–6:30pm
6️⃣ Cancellations (Voicemail) — 8am–6:30pm

📱 Need medical care when we are closed?
Please contact NHS 111 for advice and assessment.

They can:
✔️ Give medical advice
✔️ Direct you to the right local service
✔️ Share your details with services such as GP Out of Hours or Bay Urgent Care if needed

🚨 In a life-threatening emergency, always call 999

Thank you for helping us keep our phone lines available for those who need them most 💙

🟦 Question for any of any of our digitally enabled BMG patients ! Have you got the NHS App yet, if not why not?It's all ...
13/04/2026

🟦 Question for any of any of our digitally enabled BMG patients !
Have you got the NHS App yet, if not why not?
It's all about the apps this "App-ril"! 📱🎉so lets talk about the NHS App and how managing your health is as easy as tapping your screen 🙌.
From requesting appointments to ordering prescriptions, you can do it all without barely lifting a finger! 🏥💙
By having a digital connection to our surgery , it will also help our patients who arent digitally connected get through on the phones quicker and reduce those queues in reception.
Find out more ➡️ NHS App Info
📲 Download the app today: 👉 For Apple devices: Apple Store Link
👉 For Android devices: Google Play Link

💙 BMG Patients – We want to hear about your appointment experience with us, the good or the bad! 💙Have you received a te...
12/04/2026

💙 BMG Patients – We want to hear about your appointment experience with us, the good or the bad! 💙
Have you received a text asking about for your feedback about your last appointment at BMG? 📱💬
This is part of the NHS Friends and Family Test (FFT) — a quick and anonymous way to tell us how we’re doing! 👏
The FFT is an NHS requirement for all surgeries, that helps us understand:
✅ What we’re doing well at your appointment🙌
💡 Or where we need to improve
Your feedback really matters — whether it’s good or bad, it helps us make things better for everyone 🩵
We now have a dedicated Patient Engagement Team 🤝 add in your contact details to your feedback, it can help us with any investigations . Please don't leave your name and contact details on this page (we don't want all our followers to contact you).
🗓️ Here are our March results: a big thankyou to the 2099 patients who replied to their FFT text and 90% said you thought the service you received at your last appointment, was positive!📊

Once again, thank you to everyone who’s taken a minute to share their thoughts — your feedback truly makes a difference! 💬💙

📢 Cervical Screening Results Update ‼️ BMG patients, normal cervical screening (smear) results will be sent directly to ...
11/04/2026

📢 Cervical Screening Results Update ‼️
BMG patients, normal cervical screening (smear) results will be sent directly to your NHS App.
✅ Negative results → will appear as a message and notification in your NHS App.
📬 If you don’t view the message within 72 hours, a letter will still be sent as backup.
⚠️ Abnormal results → will continue to be sent by post.
👉 Make sure you’ve downloaded the NHS App and turned on notifications so you don’t miss important updates 💙

💙🌟 Winter Gardens in Morecambe Turning Blue for World Parkinson’s Day 🌟💙The iconic Winter Gardens in Morecambe will shin...
10/04/2026

💙🌟 Winter Gardens in Morecambe Turning Blue for World Parkinson’s Day 🌟💙
The iconic Winter Gardens in Morecambe will shine bright blue for a very important cause this April. 💙

On Saturday 11th April, the Winter Gardens will be illuminated in blue from 8pm until midnight to mark World Parkinson’s Day — helping to raise awareness of Parkinson’s disease, the fastest-growing neurological condition in the world. 🌍💙

🚶‍♂️🚶‍♀️ Join the Local Walk
The Parkinson’s UK Lancaster & Morecambe Local Support Group will also be getting involved by:
📍 Meeting at The Battery Car Park, Morecambe at 1130hrs leaving at 1135hrs.
🚶 Walking to the Winter Gardens for a get together over lunch
🚶‍♀️ Then walking back to The Battery together

This is a lovely opportunity to come together, show support, and raise awareness in our community. 💙

💙 Weekly Support Group
The group also meets every Friday from 12pm – 2pm at:
📍 Slyne Community Hall, Shady Lane, Slyne with Hest, Lancaster

Each session includes:
☕ 1 hour social time
🧘‍♀️ 1 hour movement class led by Dr Mel Brierley
👨‍👩‍👧‍👦 Open to all abilities, ages, family members and carers
💷 £5 per session

These friendly sessions are a wonderful way to stay active, connect with others, and receive support in a welcoming environment. 💙

Let’s come together as a community and light up Morecambe blue for World Parkinson’s Day. 💙✨

💙

BMG patients, advance notice of our April day closure 2026 for staff training.We believe in providing the highest qualit...
09/04/2026

BMG patients, advance notice of our April day closure 2026 for staff training.
We believe in providing the highest quality of care and service to our community and that involves continuous learning and development for our dedicated staff. To ensure we stay at the forefront of healthcare excellence, our team will be participating in a Morecambe Bay wide, staff training half-day training session.

📆 Closure Date: Thursday 16th April 2026
🕒 Closure Time: From 12.30pm

🤓 What to Expect:
All our staff (clinicians & admin) will be engaging in training sessions aimed at enhancing their skills and knowledge.
This ensures that we can continue providing top-notch care and support to all our patients.
🌈 How Does This Benefit You?
Improved service quality and efficiency.
Stay updated on the latest advancements in healthcare.

We understand the importance of our services to your well-being, and we appreciate your understanding and cooperation during this brief closure.
If you do need medical attention whilst we are closed, please ring 111.

🌸 Stay Protected this Spring with your COVID-19 Booster Vaccine! 🌸BMG patients, let's not forget the importance of keepi...
08/04/2026

🌸 Stay Protected this Spring with your COVID-19 Booster Vaccine! 🌸
BMG patients, let's not forget the importance of keeping ourselves and our communities safe.
The spring booster vaccine, complements the winter dose you've already received.
We urge you to book your appointment as soon as you receive your invite as our spring clinics only run, until the end of June.
👉Eligible patients:
✔️ those aged 75 and over
✔️ older care home residents
✔️ those aged six months and over who are immunosuppressed

Address

Bay Medical Group, Middleton Way
Heysham
LA32LE

Opening Hours

Monday 8am - 6:30pm
Tuesday 8am - 6:30pm
Wednesday 8am - 6:30pm
Thursday 8am - 6:30pm
Friday 8am - 6:30pm

Telephone

+441524511999

Website

Alerts

Be the first to know and let us send you an email when Bay Medical Group posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share

Category

Personal Health Requests.

As we are bound by patient confidentiality, we cannot answer personal health questions on the open page. Bay Medical Practice is restricted in the replies to comments that are posted. If you have a complaint with the surgery please contact us directly where we will try to resolve you issue. Please work with us to make the service better.