Augmentive, London (2026)

13/03/2026

Phoebe spotting a recent hat-trick of ⭐⭐⭐⭐⭐ Trustpilot reviews.

A satisfying way to round off a busy day looking after our community. 🙂

16/02/2026

Many of the conditions we assess and treat at Augmentive are lifelong.

We put a lot of care into getting assessments right and starting treatment safely. But often think just as much about what happens long after that.

For our patients with ADHD, this can mean:

- How does someone manage their energy and focus week to week?
- What practical changes actually make life easier?
- How do we help people build habits that support their health long term?

That’s why we’re investing more time in practical workshops and classes alongside our core clinical work.

Next up is a free nutrition session for people with ADHD, led by Flora Budenberg (experienced nutritional therapist & founder of ). It’s centred on straightforward, evidence-based strategies people can apply in real life. It’s been fantastic to see such a strong uptake from our patient community already! 🥗

The poster below has the details.

It’s primarily for our patient community but we’re opening it up more widely as well. If you’d like to join the session, please message Augmentive for a private invitation.

As you can probably see, we’ve also included a quick photo of Laura Murray and Phoebe Mackenzie Smith pulling it together behind the scenes. These things happen because the team cares about going the extra mile! 🏃‍♀️

04/02/2026

More than 10,000 callbacks completed by the team so far 📲💪🌱

A couple of years ago we set up a free callback service to give extra support to people trying to find the right care.

Sometimes it’s practical: what to expect, how it works, timings.

Just as often it’s about trust — speaking to a real person before someone shares something deeply personal or decides to engage with a relatively new health service.

These calls take time and energy… but they’re always worth it.

Because that “I think I need help” moment is rarely simple. People aren’t just comparing providers — they’re juggling symptoms, work, family, finances, past experiences and a lot of uncertainty.

We look at the numbers, of course. But these conversations add context you’ll never get from a dashboard — especially when you’re building and improving fast.

📸 This first snap shows Alexia, Phoebe and Sarah Norman (who’ve led many of these callbacks) sharing the latest learnings with Sam so we can keep turning real-world feedback into product improvements.

One of the most common things we hear right now:
“I just wish I’d found you sooner.”

That’s the right kind of problem to have and we’re now putting more focus there.

Also, shout out as well to Laura and Raluca who’ve been doing an amazing job on callbacks lately too 🙌

30/01/2026

25,000 hours of care accessed on Augmentive 💛

And in our latest patient survey, 95% said booking was easy 🙌

Brilliant news but booking is just one step in the care pathway, and there’s a lot more we can improve. Some exciting updates are coming soon 🏗️

As we gear up to deliver the next 250,000 hours of care, here are a few hard‑earned lessons from building in this space:

• Consistency beats intensity.
• Service design + product have to ship together (not live in forgotten policy docs).
• Data only drives learning when it’s translated with empathy + creativity.
• Sometimes the data you want simply isn’t there — taste/intuition matters.
• Fewer pathways = deeper tailoring (we’re focusing on our neurodivergent community).
• You don’t always need a bigger community — sometimes the biggest wins come from investing deeper in the people you already support.
• AI makes personalisation easier… but too much can cause cognitive overload.
• Prioritisation should be ruthless.
• Well‑timed reminders + clear copy genuinely reduce anxiety and missed appointments (especially valued by many people with ADHD/autism).
• Trust is healthcare’s currency. Quality often needs to come before speed.
• Long‑term winners in digital health AI will likely be the regulated organisations combining robust data systems with strong clinical processes and deep context.

Making something as complex as healthcare feel simple is incredibly hard.

“Simplicity is the ultimate sophistication.” — Leonardo da Vinci

We’re really grateful to our fantastic community for the feedback. We’ll keep translating it into simpler, safer experiences for everyone on Augmentive. 🤝

autism healthcareinnovation productdesign AI startup

10/11/2025

“Feeling different is often the first sign of our neurodivergence, felt long before we had words for it.”

With over 25 years of clinical experience across the NHS and private sector, Dr Vilanova has dedicated his career to supporting neurodivergent adults, specialising in ADHD and Autism assessment, diagnosis and ongoing care.

He supports patients with: • ADHD & Autism assessments • Tailored, collaborative treatment plans • Compassionate understanding of wider mental health challenges (depression, anxiety, bipolar & more)

“Pride begins where shame ends, in the moment we realise that our neurodiversity was just our way of being human. A diagnosis gives meaning to what we’ve always known, and permission to stop apologising for being ourselves.”

10/10/2025

“You deserve to be heard, understood and supported. My ADHD assessments are grounded in kindness, experience and a deep respect for neurodiversity.”

We are honoured to welcome Dr Brishna Shah, a highly experienced Consultant Psychiatrist, to Augmentive.

With over 25 years of clinical experience, Dr Shah is a dedicated member of the Royal College of Psychiatrists and currently practices within the NHS at West London Mental Health Trust.

Her expertise spans a wide range of mental health conditions, with a particular focus on the assessment and treatment of ADHD in both adults and young people. She also brings specialist knowledge in anxiety, depression, bipolar disorder and women’s mental health.

Dr Shah’s approach is collaborative and holistic, she ensures her patients are informed about evidence-based options and supported to find the path that works best for them. With international experience and fluency in Farsi, Pashto and Persian, she provides culturally sensitive care tailored to each individual.

She supports her patients with:
• Comprehensive ADHD assessment & diagnosis
• Evidence-based treatment and support for anxiety, depression & bipolar disorder
• Specialist care in women’s mental health

“Every brain is different and every journey matters. I provide neurodiversity-affirming ADHD assessments with warmth, clarity and zero judgment. ”

At Augmentive, we help people understand their minds and take meaningful action. That begins with exceptional experts. That’s why we’re so proud to have Dr Shah on our team.

👉 Learn more about Dr Shah on her profile.

The world needs your mind in action. 🌍

18/08/2025

“I believe neurodevelopmental differences are not deficits, but diverse blueprints for brilliance and my role is to help decode that brilliance.”

We are honoured to welcome Dr Saman Shahzad, a highly experienced Consultant Psychiatrist, to Augmentive.

With over two decades of clinical experience across the NHS and private sector, Dr Shahzad has dedicated her career to supporting neurodivergent adults. She specialises in the assessment, diagnosis and management of Autism Spectrum Disorder (ASD) and Attention Deficit Hyperactivity Disorder (ADHD).

Her approach is rooted in compassion and understanding. She views diagnostic assessments not as labels, but as keys to understanding how someone thinks, learns and thrives.

She supports her patients with:
• Comprehensive ADHD assessment & diagnosis
• Autism spectrum assessment & diagnosis
• Collaborative, tailored treatment plans

“At every step, I’m here to uncover potential, not problems.”

At Augmentive, we help people understand their minds and take meaningful action. That begins with exceptional experts. That’s why we’re so proud to have Dr Shahzad on our team.

👉 Learn more about Dr Shahzad on her profile.

The world needs your mind in action. 🌍

03/07/2025

“Treating adult ADHD is one of the most satisfying periods in my psychiatric career to date.”

We are honoured to welcome Dr Micheal Shortt, a fantastic Consultant Psychiatrist, to Augmentive.

Michael’s journey began in the Ministry of Defence, treating undiagnosed patients whose mental health was impacting their ability to serve. What stood out? Many were struggling with undiagnosed ADHD having been misunderstood, mislabeled and unsupported for years.

Michael’s mission is clear: to help people understand themselves, get the care they deserve and live up to their full potential.

Dr Shortt is a true expert in understanding neurodivergent minds. 🧠

He supports his patients with:

• Comprehensive ADHD assessment & diagnosis
• Ongoing treatment plans
• Practical, real-world support

“Helping undiagnosed adults with ADHD go from misunderstood to empowered, so they can excel in life.”

At Augmentive, we help people understand their minds and take meaningful action. That begins with exceptional experts. That’s why we’re so proud to have Dr Shortt on our team.

👉 Head to his profile to learn more about Dr Shortt.

The world needs your mind in action. 🌍

22/05/2025

A late diagnosis doesn’t mean late understanding, it means finally understanding. Many adults discover their ADHD through their children’s diagnosis. When parents get the right support first, the entire family benefits.” 🌱✨

We’re delighted to welcome Dr Vicky Cleak, a highly experienced Consultant Psychiatrist, to Augmentive. 🎉

Having received her own ADHD diagnosis later in life and as a mother of children with ADHD, Dr Cleak deeply understands the nuances of her patients’ experiences and the importance of compassionate, personalised care.

With over 20 years in psychiatry across the NHS and private care, Dr Cleak specialises in adult ADHD diagnosis and ongoing treatment. 🧠

Dr Cleak supports her patients with:

✨ Comprehensive ADHD assessments & medication management
✨ Sleep issues linked to ADHD
✨ Hormonal influences (menstrual cycles, menopause)
✨ Holistic care (physical health, nutrition, lifestyle)
✨ Broader mental health concerns (anxiety, depression, bipolar disorder)

“You bring your lived experience. I bring the ADHD expertise. Together, we make sense of it for you.” 🌱

At Augmentive, we help people understand their minds and take meaningful action. That begins with exceptional experts, like Dr Cleak.

👉 Head to our website to learn more about Dr Cleak and book an appointment.

The world needs your mind in action. 🌎

10/04/2025

“Being seen, heard, and accepted after a diagnosis can be more powerful than starting treatment.”

🧠 At Augmentive, we help people understand their minds – and take action.

That starts with having the right experts.

We’re excited to welcome Dr Johnny Iyiola, a highly experienced Consultant Psychiatrist, to the Augmentive platform.

Dr Iyiola brings over a decade of experience in psychiatry across the NHS and private sector, specialising in ADHD, Autism, and AuDHD diagnostic assessments, as well as ongoing treatment.

He can help people with:
* ADHD & Autism
* AuDHD
* Neurodiversity education and support

“A diagnosis is empowering as it validates one’s experiences. My goal isn’t just to treat, but to educate individuals on how to embrace their neurodiversity. Working together, we tailor treatment to each person’s unique needs.”

We’re proud to have him on board.

📍 Visit his profile to learn more and book an appointment.

The world needs your mind in action.

14/02/2025

We are thrilled to welcome Dr Simmi Sachdeva-Mohan, a highly regarded Consultant Psychiatrist, to Augmentive. 👋

“I have been a psychiatrist since 1995, but every day is different. No patient is the same and despite many having similar symptoms, they all have a different story.”

“In ADHD diagnoses, it is helpful to consider a person as a whole in correlation with information from their childhood. This is when neurodivergence starts however, many people aren’t diagnosed till later in life, which impairs areas of their jobs and social life. Medication is helpful for many but for others just understanding their condition improves their quality of life. It is similar in ASD, where individuals may have always felt they are a little different but they never get a chance to understand why they feel different. Having that diagnosis as an adult can validate the feelings they have had all along and help them find mechanisms to adapt to better routines.”

Visit Dr Sachdeva-Mohan’s profile to get to know her better. 🤳

06/02/2025

It is a pleasure to welcome James Lakey, an accomplished Counselling Psychologist at Augmentive. 👋

James has over 15 years of experience in NHS Psychological Therapy services. He has treated a wide range of issues, including depression, anxiety disorders (PTSD, OCD, agoraphobia), psychosis, and personality disorders, as well as challenges with self-harm, impulsivity, and emotional regulation. He also offers consultation, supervision, and training to colleagues in mental health.

“The NHS is fantastic as a free point of entry for mental health care which people can access no matter their financial situation. However, support is restricted by set time frames that are not dictated by the therapist. In private practice the goals can be more needs-led without time limitations, allowing therapists to be more creative around how they develop shared goals which meet client needs.”

With a specific interest in trauma therapy, he is further qualified and fully accredited as an Eye Movement Desensitisation and Reprocessing (EMDR) therapist, which is offered as an intervention integrated into a longer-term therapy.

“I am passionate about EDMR as my primary therapeutic approach. It has the ability to help so many issues as well as trauma. My expertise in working with complex long-standing concerns was developed working in secondary care NHS Services, alongside this I now also specialise in everyday difficulties and less complex PTSD. Seeking therapy can feel like a daunting step, however I aim to create a safe space where I can develop a treatment plan with my client, focusing on what they want to change, directed by them to meet the goals we set together. This process is strongly collaborative, during on my expertise as a Psychologist and my client’s expert knowledge of themselves as a person.”

Visit Jame’s profile to get to know him better. 🤳

Augmentive

13/03/2026

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10/11/2025

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18/08/2025

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