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Medical Practice Management Ltd

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Medical Practice Management Ltd

Private Practice Clinical & Medicolegal PAs, Practice Managers
Supported by our experienced team The team at MPM is continually expanding.

Annabel is the Founder and Director of Medical Practice Management Ltd and manages the ever growing professional team. MPM is the specialist Private Practice Management Support Service providing Virtual Medical and Medicolegal PA and full practice management support, tailor-made for busy Consultants in clinical or Medicolegal practice. Whether you need full or part private practice management, admin support on a regular basis hourly basis, backup during peak times, outsourcing transcription, cover when your PA is sick or away, a one off project or just an occasional helping hand, we are here to help. We provide PAs for private practice management support for Consultants and other healthcare providers in their start-up private practices as well as long established practices, covering London and Nationwide. We have extensive experience within the private medical field across all specialties and offer a fantastic service package to each and every consultant. Our Medical PAs are picked personally by Annabel to ensure they are absolutely top of their game. There is a rigorous onboarding process to ensure they're the best. Your PA is the first point of contact for current and prospective patients and we understand how important that initial contact is for the growth of your practice. We specialise in and provide the following:

Highly skilled Medical & Medicolegal Transcription Services
Managing your clinic diary
Organising patient appointments
Co-ordinating theatre bookings
Skilled Transcription (clinics & complex medicolegal reports)
Liaising with solicitors and agencies
Invoicing, chasing - insured & self-pay
Call capturing
Website build and design of logo and branding
Managing large volumes of highly confidential documents safely and securely
GDPR compliant
Registered with the ICO

Get in touch today to talk through the services you personally feel with help your practice grow. Annabel prides herself on providing a pricing structure which suits all needs starting from as £280 per month.

31/12/2025

𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐁𝐚𝐜𝐤, 𝐌𝐨𝐯𝐢𝐧𝐠 𝐅𝐨𝐫𝐰𝐚𝐫𝐝

We’re stepping into 2026 with one intention:
To keep supporting the people who do important work — with the structure, systems, and quiet behind-the-scenes care that makes everything more sustainable.

This year, we’re not chasing busy.
We’re building well.
With clarity. With momentum.
And with the kind of support that doesn’t just help — it holds.

𝐓𝐡𝐚𝐧𝐤 𝐲𝐨𝐮 𝐟𝐨𝐫 𝐛𝐞𝐢𝐧𝐠 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐣𝐨𝐮𝐫𝐧𝐞𝐲.
𝐇𝐞𝐫𝐞’𝐬 𝐭𝐨 𝐚 𝐍𝐞𝐰 𝐘𝐞𝐚𝐫 𝐟𝐢𝐥𝐥𝐞𝐝 𝐰𝐢𝐭𝐡 𝐬𝐭𝐞𝐚𝐝𝐲 𝐩𝐫𝐨𝐠𝐫𝐞𝐬𝐬, 𝐬𝐩𝐚𝐜𝐞 𝐭𝐨 𝐭𝐡𝐢𝐧𝐤, 𝐚𝐧𝐝 𝐭𝐡𝐞 𝐫𝐢𝐠𝐡𝐭 𝐤𝐢𝐧𝐝 𝐨𝐟 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐚𝐫𝐨𝐮𝐧𝐝 𝐲𝐨𝐮.

Happy New Year from all of us at MPM.
— Annabel & the team x

26/12/2025

✨ Meet Sarah — Medical PA & Clinical Practice Manager
With over 20 years of admin experience (and 5 of those in the medical sector), Sarah brings a calm, capable presence to every practice she supports.

She’s worked across Anaesthetics, Cardiology, Dermatology, Rheumatology, Gynaecology, and Orthopaedics — but her true specialty?
🗣️ Making patients feel seen, supported, and confident.

When she’s not managing clinics and calming inboxes, you’ll find her chasing after her 5-year-old, devouring detective novels, or belting out 1920s tunes like no one’s listening.

We’re so lucky to have her on the MPM team.

Meet our PAs - https://mpmvirtual.co.uk/meet-our-pas

25/12/2025

Your PA should be asking for Google reviews. Most aren't.

Here's why it matters:

When patients search for you online, they look at your qualifications and your reviews. If you have 2 reviews from 2018, they move on. Your competitor with 47 recent reviews? They get the booking.

Why PAs should ask (not you):

Doctors asking for reviews = awkward
Your PA asking = normal business practice

Perfect timing: Right after a successful outcome, when the patient says "thank you so much," or in follow-up communication.

Script your PA can use:
"We're so glad you're happy with your treatment. If you have a moment, we'd really appreciate a Google review - it helps other patients find Mr/Mrs [Name]."

The system your PA should follow:

✅ Identify happy patients (successful outcomes, positive feedback)
✅ Ask within 48 hours of consultation
✅ Make it easy (send direct Google review link)

✅ Follow up once if no response
✅ Thank patients who leave reviews

NOT: Beg, incentivise (against Google policy), ask unhappy patients, or forget to follow up.

The impact:

More reviews = More visibility = More bookings

When someone searches "orthopaedic surgeon London," 5 results appear. They click the one with 40+ reviews. That could be you.

Your PA should be doing this every week. If they're not, you're losing patients to competitors who are.

Contact us - mpmvirtual.co.uk

24/12/2025

Wishing you a peaceful Christmas, from all of us at MPM.

To every consultant, clinician, PA, and practice manager we’ve worked with this year — thank you. Thank you for trusting us with the behind-the-scenes work that keeps your practice moving.

We know how much effort it takes to care for others while running a business, managing admin, and still trying to find space to think, rest, or take a proper break.

This Christmas, we hope you can step back — even if just a little — knowing that the right systems, support, and people are in place.

Because calm, clear admin isn’t just about ticking boxes. It’s about giving you room to breathe. Space to focus. Time to rest. And confidence that things won’t fall apart when you do.

Thank you for letting us be part of that.

Wishing you a restorative festive season, and a 2026 filled with better structure, better support, and more space for what matters most.

— Annabel & the MPM team x

22/12/2025

🎄 Clinicians: What’s most likely to interrupt your time off this holiday season?

A. 📬 Patient emails you “just need to reply to”
B. 📆 Last-minute appointment shuffles
C. 💸 Invoices you forgot to send
D. 📂 That one report you keep putting off

You’re allowed to rest, without admin chasing you into the New Year.

📩 Want holiday cover that actually covers you?
Let’s talk: https://mpmvirtual.co.uk

19/12/2025

AI is fast. But is it safe?

Let’s talk about what AI can miss.

A patient says their knee is swollen, painful, and they feel feverish.
AI scans for “knee pain” and “follow-up” and books a routine slot.

A Medical PA hears:
“Fever + swelling + can’t walk = 🚨 urgent red flags.”

This isn’t a fight between tech and talent.
It’s about using AI where it excels and protecting clinical decisions with human judgement.

✅ AI: Data entry, reminders, routine queries
✅ PA: Pattern recognition, escalation, patient safety

The best care? Comes from a hybrid system, not replacement.

📩 Curious how we combine the two at MPM? Let’s talk.

18/12/2025

"My stress levels have dropped substantially"

Dr Danbury had never worked with a PA before. Like many consultants moving into private practice, the admin side felt overwhelming - and he didn't know where to start.

- Stress levels dropped substantially
- Sarah handles the admin side
- Dr Danbury can focus on clinical excellence
- The working relationship is "lovely" (we'll take that)

𝐖𝐡𝐚𝐭 𝐬𝐭𝐚𝐧𝐝𝐬 𝐨𝐮𝐭:

"I've never had a PA before" - This is more common than you think. Many excellent consultants have never experienced proper admin support. They don't know what they're missing until they have it.

"They've held my hand through the process" - Starting with a PA shouldn't feel like jumping off a cliff. We make it straightforward.

"It's lovely working with Sarah" - This is why the matching process matters. Chemistry and fit create better outcomes.

If you're in that "never had a PA before but drowning in admin" phase, you're not alone. And it doesn't have to stay that way.

Ready to drop your stress levels substantially?

DM us to book a discovery call. Let's find your Sarah.

16/12/2025

💰 You charge £250 an hour.

But let’s be honest — you’re not earning £250 an hour.

Once you factor in:
• ⏱ Admin time between appointments
• 📥 Patient queries and follow-ups
• 🧾 Billing, notes, letters, referrals
• 🚨 Interruptions and rescheduling
• 🧠 Context-switching and fatigue

…your real hourly rate drops closer to £140/hour — or less.

That gap is silent, but expensive.

And it’s not just about income.
It’s about energy, impact, and the work you want to be doing.

At MPM, we help clinicians close that gap — not by working harder, but by building systems that:
✅ Streamline admin
✅ Protect clinical time
✅ Reduce mental load
✅ Improve flow (and cash flow)

So the time you do charge for - stays focused, productive, and protected.

📩 Want to reclaim your full rate?
Let’s talk about what’s quietly draining it.

15/12/2025

Is your VA using AI tools for your medical notes?

Here’s the real question: Are those tools MHRA-registered?

In the UK, the MHRA (Medicines and Healthcare products Regulatory Agency) regulates any software used to support diagnosis, monitoring, or treatment. That includes AI tools used for clinical note transcription.

🛑 If your VA is using non-MHRA-approved software, you’re essentially using an unregulated medical device — and that brings serious risks:

• Compliance breaches
• Gaps in professional indemnity insurance
• Exposure during CQC inspections
• Potential harm to patient safety
• Data protection concerns

“But everyone uses ChatGPT” won’t hold up if something goes wrong.

At MPM, we only use MHRA-registered AI transcription tools, backed by a clear human oversight process.

• Every output is checked by trained Medical PAs
• We meet UK regulatory standards by design
• Your practice stays protected — clinically, legally, and reputationally

We’re not anti-AI.
We’re pro-compliance, pro-clinical safety, and pro-doing it properly.

Want to know which tools we use — and why we trust them?
📩 DM us — we’re happy to talk compliance.

12/12/2025

At MPM Virtual, we’re proud of the people behind our service — because great private practice support starts with great experience.

One of our Medical PAs brings over 35 years of experience across private healthcare, NHS and GP practice, covering specialties like orthopaedics, cardiology, dermatology, paediatrics, ENT, oncology and more. She’s AMSPAR-qualified and has spent recent years supporting complex medicolegal work too.

This depth of experience is exactly why our clinicians trust us to manage their patient communication, admin, diary management and day-to-day workflow.

A good Medical PA doesn’t just “do admin” — they create calm, protect your time, and keep your practice running smoothly.

If you’ve been thinking about getting support, we’re here to guide you.

https://mpmvirtual.co.uk/meet-our-pas

11/12/2025

Did you know that one of the biggest drivers of a healthy private practice is how quickly invoices are sent out?

Studies show that when invoices are issued within 48 hours of a consultation, payment comes through faster and with fewer complications. When billing is delayed, it slows down cashflow and creates more admin for everyone.

But for most consultants, it’s hard to keep up with billing on top of clinical work — which is why having the right support matters.

At MPM Virtual, we help consultants stay on top of their invoicing so their practice runs smoothly, revenue stays predictable, and nothing gets missed behind the scenes.

Want to find out how we can support your practice? Message us anytime.

10/12/2025

AI updated the clinic note instantly — symptoms, treatment plan, medications… all correct.

But it saved the note under the wrong patient with a similar name.

This is the kind of AI error that can easily go unnoticed unless someone with medical admin experience is watching closely.

That’s why at MPM Virtual, every AI-assisted note is reviewed by a trained Medical PA who understands the clinical context and knows when something doesn’t look right.

AI brings automation.
Human oversight brings safety.

Our PAs catch the details AI can’t — protecting your patients, your documentation, and your peace of mind.

If you’re using (or considering using) AI in your private practice, but want to ensure it’s done safely, we’re here to help.

💬 Message us to learn how we combine AI tools with clinical-grade PA support.

Address

London

Opening Hours

Monday	7am - 7pm
Tuesday	7am - 7pm
Wednesday	7am - 7pm
Thursday	7am - 7pm
Friday	7am - 7pm
Saturday	9am - 12am

Telephone

+442080883036

Website

http://www.mpmvirtual.co.uk/

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