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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

The Dental Virtual Assistant

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The Dental Virtual Assistant

Helping dentists and specialists with their patient administration and practice management.

The Dental VA team are all ex-dental nurses/PCCs/Practice Managers and use our practical practice knowledge in all aspects of our client work. Our clients like our services because there are no employee-related taxes, insurance or benefits, no extra office space, equipment or supplies required, and you can customise your remote assistant service to meet your exact needs. You pay for the hours we work on your work and we have no practice distractions making productivity extremely efficient!

23/12/2024

Merry Christmas to all 🎄

24/04/2024

🌟 10 Essential Tips to Master Delegating Tasks to Your Dental Virtual Assistant (DVA) 🌟

Delegating effectively can improve your practice's efficiency and productivity. Here’s some tips on how to do it:

▪️ Define Objectives - Ensure your DVA understands exactly what outcomes you expect.
▪️ Select Suitable Tasks - Start with delegating repetitive admin tasks.
▪️ Use Detailed Instructions - Provide step-by-step guides for tasks to ensure clarity.
▪️ Set Communication Rules - Establish regular check-ins via a preferred communication channel.
▪️ Prioritise Tasks - Help your DVA understand which tasks are priority.
▪️ Leverage Technology - Utilise software that both you and your DVA can access remotely.
▪️ Provide Access to Resources - Ensure your DVA has access to necessary files and information.
▪️ Establish Feedback Loops - Regular feedback helps improve efficiency and correct misunderstandings early.
▪️ Recognise Good Work - A little appreciation goes a long way in building a loyal and motivated assistant.
▪️ Be Patient and Flexible - Allow time for your DVA to learn and adapt to your specific needs.

👩‍⚕️👨‍⚕️ By following these steps, you'll create a thriving partnership that enhances your productivity and lets you focus more on patient care.

16/04/2024

Are you wondering how our service can work for you? 🙌

Here’s one of our favourite FAQs from new clients.

❔ Can The Dental Virtual Assistant help me with non-dental tasks?

✔️ Absolutely, we can.

Whilst our main focus and expertise is within dentistry, we understand how busy dentists are (we’ve worked with them for years!) so we know that sometimes it’s just impossible to get on top of life admin as well as dentistry.

So whilst we focus mainly on our dentistry services, we can also help with light tasks on your to do list, no problem 🪄😄

09/04/2024

✨ Streamline Your Patients' Smile Journey! ✨

How do you currently manage new patient enquiries?

Do you use a CRM?

A CRM (Customer Relationship Management) system is a digital tool designed to streamline the way the practice manages interactions with current and potential patients.

It helps organise and track patient enquiries, treatment plans, and improve communication for better personalised care. Essentially, it enhances the patient experience and practice efficiency.

🔹 Personalised Patient Care - Tailor every interaction to meet your patients' unique needs, making them feel truly valued from their very first enquiry.

🔹 Efficiency - With a CRM, every enquiry is logged, tracked, and ready for follow-up, ensuring no patient slips through the cracks.

🔹 Seamless Communication - Keep your patients informed and engaged with automated messages and updates directly through the CRM so the whole team knows what stage a patient is at.

Let us know which is your favourite CRM of choice in the comments ⤵

02/04/2024

🌟 We're overjoyed to receive such a wonderful testimonial from one of our valued clients!

Helping to lighten the admin burden for UK dental specialists is what we do best, and we're thrilled to hear how much our assistance is appreciated.

Thank you for your kind words! 🙏

29/03/2024

🌷🐰 Wishing all dental teams a relaxing Easter Break! 🐣🍫

As you take some well-deserved time off to recharge, remember to indulge in the simple pleasures of life, whether that be enjoying time with family and friends, or unwinding with a good book.

If you find yourself working over the long weekend, tackling admin tasks, feel free to drop us a message! 😄

Wishing you a wonderful Easter filled with laughter, love, and plenty of chocolate eggs!

🥚🌼 🦷✨

28/03/2024

🥰 Open patient communication…

We love asking questions that help us understand your patients unique needs and goals.

Here are just a few examples of the open-ended questions we might ask during a virtual consultation:

❔ How would you describe your overall oral health?

❔ Can you tell me about any concerns or issues you've been experiencing with your teeth or gums recently?

❔ What are your goals or expectations for your dental health?

❔ How do you feel about the appearance of your smile?

❔ What factors do you think may be contributing to any dental problems you've been experiencing?

❔ How do you typically manage any discomfort or pain related to your teeth or gums?

❔ Can you share any past experiences you've had with dental procedures or treatments?

❔ Are there any specific questions or topics you'd like to discuss during our time today?

By taking the time to listen to patients' answers, we build rapport and trust.

What's your favourite open-ended question?

Pop it in the comments below ⤵️⤵️⤵️⤵️⤵️⤵️⤵️⤵️⤵️⤵️⤵️⤵️⤵️⤵️⤵️⤵️⤵️

25/03/2024

Struggling? 🤯

to keep up with the daily operations of your practice?

Our Virtual Dental Practice Manager service may be able to assist! 🤩

Here’s how we can help:

✅ Practice Systems and SOPs: Implementing efficient systems and Standard Operating Procedures to streamline workflows and boost productivity.

✅ Compliance Maintenance: Ensuring your practice stays compliant with regulations.

✅ Recruitment: Handling the entire recruitment process, from sourcing candidates to conducting reference checks and preparing employment contracts.

✅ Sourcing: Managing your practice’s telecommunication needs, sourcing the best finance and plan providers, negotiating the best rates for dental equipment and supplies to optimise your practice’s budget.

✅ Team Rota and Leave Management: Creating efficient team rotas and managing leave requests to always ensure adequate staffing levels.

✅ Non-Clinical Audits: Conducting regular audits to assess practice performance and identify areas for improvement.

✅ Recall and Follow-Up Monitoring: Managing patient recall systems and ensuring timely follow-ups to enhance patient satisfaction and retention.

With our customised services tailored to meet the unique needs and goals of your practice, you can focus on providing exceptional patient care while we handle the rest.

💌 DM us today to book a chat!

20/02/2024

Thank you for the fantastic testimonial 🤩🤩🤩🤩🤩

‘Communication was excellent throughout our time with them and their expertise/knowledge was great’.

We love hearing how our clients have found our service and it means so much that we can really make a difference and build improvements in our journey with them.

Our onboarding takes a little time and effort initially but here is an example of one of our happy clients praising Leanne for her efforts in making the initial onboarding an easy process. 🧘🏻

22/12/2023

That’s a wrap!! 🎬

My team and I are now taking a break until 2nd January 2024.

We would like to wish all of our wonderful clients past, present and new a happy festive period. We look forward to working with you all in 2024.

Peace, love and joy to all from all of the team at TDVA. 🩷

23/10/2023

🎉 Celebrating 2 Years of Leanne! 🎉

Today, we're taking a moment to express our huge gratitude to Leanne for her unwavering dedication and hard work over the past 2 incredible years. 🙌

Leanne has been an integral part of our team, and we're so thankful to have her by our side. Her commitment, passion, and contributions to our clients and within the team have been instrumental in our growing journey.

Thank you for being a driving force behind our success, for your tireless efforts, and for embodying our values.

Here's to the bright future ahead! 🌟

05/10/2023

Ahhhh Tango - we love you! 🥰

Ever wanted to create an SOP or guide for team members without having to take screen grabs and copy and paste text on a Word document?

⏰ Time-Saving Magic: Tango streamlines your workflow, saving you precious hours each day. Say goodbye to unnecessary steps and hello to a more productive you!

📸 Capture any process: Document your steps for any website or browser app while you work, with zero code, and no complicated flow builders.

🪄 Share & export: Share your interactive walkthroughs by sending a link, embedding into a website or knowledge base, copying HTML to another doc, or exporting as a PDF.

Why not give Tango a try and let us know what you think.

Have you got any game-changing tools that you use in your dental practice?

Address

London

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+442036486367

Website

http://www.thedentalva.co.uk/

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