
01/06/2025
💎Reflecting on Leadership and Emotional Intelligence💎
I recently came across an insightful article about how leaders with high emotional intelligence use simple phrases to inspire their teams, (full article at the end of the page).
I remember a pivotal moment when my boss at a large international bank said “thank you Sheniz, I lose sleep over many things; your ability to bring this project together is not one of them.” This was during a tough and challenging period, I was feeling the weight of expectations. Hearing those words not only fostered a sense of responsibility but also ignited a deep sense of trust within me. It made me realise that my contributions were valued and appreciated.
This experience highlights the importance of emotional intelligence in leadership. The following phrases play crucial roles in creating a culture of trust, collaboration, and appreciation.
1. “I understand” - Acknowledging feelings and perspectives fosters connection. It shows team members that their emotions are valid and that you’re genuinely listening.
2. “Why” - Asking this question demonstrates curiosity and a willingness to understand the underlying issues. It encourages open dialogue and helps uncover solutions collaboratively.
3. “How can I help?” - This phrase conveys support and partnership. It signals that you are there to assist, empowering team members to leverage your resources and guidance.
4. “We” - Using inclusive language reinforces the idea that success is a collective effort. It builds camaraderie and a sense of shared ownership over projects and goals.
5. “Thank you” - Expressing gratitude not only boosts morale but also reinforces positive behaviour. It shows appreciation for hard work and commitment, motivating individuals to continue contributing their best.
By integrating these phrases into our leadership styles, we can cultivate an environment where team members feel valued, understood, and empowered.
Let’s strive to be leaders who uplift others, fostering a culture of trust and collaboration.
Together, we can create workplaces where everyone thrives!
Full article
While these words and phrases may seem like common sense, they are rarely practiced.