01/09/2023
Helping and supporting customers is what a carer does everyday. This also means providing a service for the needs of an individual as these can vary from customer to customer. Recently one of our customers was finding it increasingly difficult to fund their care with the increased cost of living. They had applied for help but had been refused, upon further investigation they had failed to provide all the information concerning their needs and condition due to difficulty in form filling. We helped them complete a application form ensuring all the required information was provided and a few weeks later they were informed that they were successful with the application and would be receiving a financial help each month. The customer wasso grateful.
Support can be provided in different ways.
If you know anyone who may need help or support,with their care please contact us on 020 8205 8748 to see if we can help.