Cradley Surgery

Cradley Surgery Cradley Surgery provides Primary Care to over 4,000 patients
This page is only used to communicate information.

Please contact the Surgery directly, we cannot offer medical advice though this page. Dispensary opening hours are not the same as the Surgery

‼️Missed appointments‼️Did you know in the 3 months we have had 850 missed appointments. We appreciate that unforeseen c...
13/01/2026

‼️Missed appointments‼️

Did you know in the 3 months we have had 850 missed appointments.

We appreciate that unforeseen circumstances can arise, however we need to be notified.
Please can we remind patients that if you have got an appointment booked, which you may no longer need or cannot attend for other reasons, to ring reception to cancel or rearrange. This means this appointment can then go to someone else and it will not waste the clinician’s time.

09/01/2026

Hi everyone, as you are all aware Dr Clegg is leaving this month. We have a letter from Dr Spruce that he would like to share with you about the upcoming months. Thank you for all of your support with this.

Jan 2026, from the Desk of Dr Spruce

Dear Cradley patients,

Happy New Year.

Many of you will be aware that Dr Clegg will soon be moving overseas to start a new life with his family. We wish him all the very best with this exciting new adventure. He has worked tirelessly over the last few years and the surgery has benefited hugely from his sense of energy and innovation. He will be very sadly missed but we are grateful for all that has done.

We are excited to announce that Dr Hina Wajid will be returning to the surgery as a salaried GP to support me with the patient list.

Dr Hina has worked for a considerable time at the surgery before in a training position and we were absolutely delighted when she passed her exams and was keen to accept a role here with us. She is an excellent clinician and fits in really well with the team at the Surgery.

The latter part of January and February will represent a period of change at the surgery and we would ask patients to bear with us while new staff bed in and we “tweak” the appointments and plans.

We are as ever committed to the best care possible but there are some services which may be less available until March time.

We anticipate routine appointments with myself may not be possible in the short term. There may be delays for non- Core GP work such as, HGV/DVLA medicals. Joint injections, Shotgun licenses, fostering medicals etc. We will always strive to do as much additional work as we can, but we thought it was prudent to be honest and explain the challenges we may face. We can obviously refer patients to other avenues for certain things if needed.

We would ask for your patience and support with this please as we can continue to work with you to build a resilient, supportive service that will be with you for years to come.

We hope and expect any disruption to be short term, but it is of course important we protect core services at this time and that we ask you to support all of the team at Cradley to continue to offer the best level of care we can with the resources we have.

I will end on a personal plea from me, with the pressure on appointments for all members of the team please, please can I reiterate again how important it is to cancel your appointments if you no longer need them. In December alone we had 40 appointments booked that were not attended. This is at one of the busiest times of year and equates to around 8 appointments a week.

Kind regards,

Dr Chris Spruce

We would like to wish all of our patients a Happy New Year. We wish you all a year full of health, good fortune and laug...
31/12/2025

We would like to wish all of our patients a Happy New Year. We wish you all a year full of health, good fortune and laughter that makes your cheeks hurt!

We would like to wish all of our patients a Merry Christmas!
24/12/2025

We would like to wish all of our patients a Merry Christmas!

Please see below the local dispensary opening hours throughout the festive period.
23/12/2025

Please see below the local dispensary opening hours throughout the festive period.

Know the symptoms!! Whether it's the common cold or flu🤧🌡️. It is important to know the symptoms. Most of the time, both...
12/12/2025

Know the symptoms!! Whether it's the common cold or flu🤧🌡️. It is important to know the symptoms. Most of the time, both of these get better with rest and fluids.

If your symptoms worsen, or you are worried about a child, vulnerable adult or family member, please do contact us. We are here to help 👨‍⚕️

❗️Feedback Friday❗️ Today we are sharing some feedback that isn't as positive.  "Do not see the same doctor at each appo...
05/12/2025

❗️Feedback Friday❗️

Today we are sharing some feedback that isn't as positive.
"Do not see the same doctor at each appointment”.

We would like to reassure everyone that all of our patients have a usual doctor on their record , but all doctors and clinicians in the practice are able to access the records for patients in our care.

When you call to book a routine appointment you will always be offered a choice of clinician and if at all possible this will be actioned for you . Often the patients personal timeline will affect who we can offer appointments with, i.e. a patient who can never attend on a Friday cannot be offered an appointment with our female locum , who only ever attends on a Friday.

On days where a more urgent appointment is needed, it will be offered to you either with a remote clinician in the first instance or with the duty doctor. The duty days are shared out amongst the doctors and there is only ever one duty doctor on per day, for the on day / urgent matters.

You will be given the option to wait for a preferred clinician , this is of course your prerogative, but in cases where it is an urgent matter you will need to accept an appointment with a doctor who may not be your usual one. Rest assured we always strive to ensure the care you receive is excellent , whomever you see or talk to.

If you want to impart information to a clinician who has been treating you or an ongoing matter please do submit an online consult and direct to the doctor you wish to see it. These are reviewed and then next steps advised to you within three working days.

02/12/2025

‼️Recent news ‼️

It is with great sadness to inform our patients, that Dr Clegg is moving onto pastures new in January. We will miss him terribly. If anyone has any well wishes for Dr Clegg, please do leave a note with reception.

Dr Clegg:

" It is with great sadness that I note, I will be moving onto different pastures in the new year as myself and family have chosen to emigrate to reset our chance to spend time as a family.

Working here has been a truly meaningful part of my life and without doubt, the best place I have ever practiced medicine. I see the staff and patients here as family and leaving the NHS won’t be tricky but leaving you all will be.

It’s been slightly chaotic and over-caffeinated at times, but I wouldn’t have had it another way
Right now, I need to hold back the sadness and put my family at the forefront of my decision, but it has been the hardest decision of my life.

The team here will be growing to accommodate this decision and things are already in place. I will let the surgery update you in due course.

Otherwise, I wish you a fond future and never stop being the Cradley that you are.

Best wishes
Dr Peter Clegg "

Address

Bosbury Road, Cradley
Malvern
WR135LT

Opening Hours

Monday 8am - 6:30pm
Tuesday 8am - 6:30pm
Wednesday 8am - 6:30pm
Thursday 8am - 6:30pm
Friday 8am - 6:30pm

Telephone

+441886880207

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