04/03/2026
If you’re arranging care for the first time, it’s completely normal to feel unsure about what a care needs assessment involves. Here’s what you can expect 👇
First, we’ll have a relaxed conversation with you and your loved one, either at home or over the phone. We’ll talk through daily routines, current challenges and what a typical day looks like.
Next, we’ll discuss any medical conditions, medication requirements and mobility needs, so we can fully understand the level of support required.
We’ll also explore personal preferences — from meal choices and hobbies to preferred routines — because truly personalised care is about more than just practical support.
Finally, we’ll answer your questions and outline clear next steps, including a tailored care plan and transparent costs. There’s no pressure and no obligation — just helpful guidance to support your decision.
Book your free assessment today with Heritage Healthcare and take the first step towards the right care for your family.