11/07/2025
📢 National GP Survey Results Are In! 📢
We are thrilled to announce that the results of the National GP Survey have been received, and we are pleased to share the results for our practice with you.
From these results, it is clear that our ethos of putting patients first is reflected in the figures. We deeply appreciate all feedback and are especially pleased with the positive responses regarding patient experiences with our clinicians.
We are also incredibly proud to share that 100% of our patients reported having confidence and trust in the healthcare professional they saw or spoke to. This is an impressive testament to the dedication and expertise of our team, and we are committed to maintaining this high standard of care
One of the standout improvements is in our new telephone system, which has made it significantly easier to contact the surgery. In the 2024 survey, 53% of patients reported satisfaction with our phone system, and this has now improved to an impressive 84%!
We are committed to continuous improvement in all areas and value all feedback, whether positive or constructive. Our goal is to consistently provide an excellent experience for our patients.
Thank you for your ongoing support!