08/10/2025
Booking a GP appointment has changed. Instead of waiting on the phone line at 8am, many people now complete an online consultation form through our practice website. At first glance, it may feel like another bureaucratic hurdle. But in fact, these forms are designed to help you, and our GP team, get to the heart of your problem more quickly.
The way you fill them in makes a real difference. When you provide clear, thoughtful information, it not only helps the practice decide whether something is urgent, but also ensures you are directed to the right person in the wider primary care team. That might be your GP - but it could just as easily be a nurse, a pharmacist, a physiotherapist, or another professional who can meet your needs sooner.
One of the simplest tools to guide you is known as Ideas, Concerns and Expectations, or ICE. Swipe across to read our tips on getting the best out of this new practice.