What are the opening hours?

Monday 8:30am - 5pm Tuesday 8:30am - 5pm Wednesday 8:30am - 5pm Thursday 8:30am - 5pm Friday 8:30am - 5pm

The Bay Care Group

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The Bay Care Group

We are The Bay Care Group in Paignton. providing exceptional person centred care and support services, operating in Torbay and Devon

06/02/2026

How We Work

Great care does not happen by chance. It is carefully planned and coordinated behind the scenes.

Before support begins, we take time to understand each person’s needs, routines and preferences. We create a personalised care plan and make sure the right carers are matched to the right people.

We carry out regular checks, reviews and quality monitoring to make sure everything stays safe and consistent. Communication is key, so we stay in close contact with families, professionals and our care teams.

It is thoughtful planning, regular oversight and clear communication that allow us to deliver reliable, high quality support every day 💙

03/02/2026

February Reset!

New month. Same focus. Consistency over chaos.

Big goals are great, but it is the small daily routines that really make a difference. A short walk. Drinking more water. Going to bed a little earlier. Checking in with someone you care about.

Simple habits, repeated often, build confidence and momentum.

This February, focus on what you can do consistently, not perfectly 💙

22/01/2026

Carer & Family Appreciation
During the winter months, we want to take a moment to thank our carers, the families we support, and the individuals who place their trust in us every day. Shorter days, colder weather, and seasonal pressures can make this time of year more challenging, yet the dedication, patience, and kindness shown by everyone involved never wavers.

Our carers continue to provide consistent, compassionate support, families work closely with us to ensure the best outcomes, and our clients place their confidence in our care during a time when reliability matters most. We are truly grateful for the commitment, understanding, and partnership shown throughout winter, and we recognise the vital role each person plays in making high-quality care possible.

17/01/2026

January can be a tricky month. The weather feels heavy, the year is still finding its feet, and the world at large can feel a bit overwhelming at times.

That’s why the little things matter so much.

A good cup of tea. A kind word. A familiar face. A moment of laughter that catches you off guard.

As we head into the weekend, we’d love to know… what’s made you smile this past week? 🙂

Sometimes sharing the small positives is enough to remind us that there’s still plenty of good around, even on the quieter, colder days.

Feel free to share yours below 💙

13/01/2026

Supporting Independence at Home
Home is where routines make sense, memories live and people feel most themselves.
Our carers support individuals to stay independent and confident in the place they know best. Whether that is help with meals, medication, getting ready for the day or a bit of companionship, we work alongside each person so they stay in control of their life and choices.
Small moments of support can make a big difference. And we are proud to be there, helping people remain happy and independent in their own homes 💙

08/01/2026

What does good home care look like?
For us, it is the small everyday details that make the biggest difference.
It is care delivered with dignity, where every person is treated as an equal, with choices, preferences and independence at the centre of support.
It is respect: arriving in someone’s home with kindness, patience and the understanding that we are guests in their space.
It is communication, checking in often, listening carefully, and making sure families and loved ones feel included and reassured.
And above all, it is reliability. Being there when we say we will. Turning up ready to help, rain, shine or frost, and doing what needs to be done to make someone’s day that little bit easier.
Home care is not just a service. It is trust, compassion and consistency, delivered one visit at a time 💙

05/01/2026

Today, we’re reminding everyone to take things a little slower and stay mindful when heading outdoors. Slips and falls are one of the biggest winter risks, particularly for older and more vulnerable people.
Our team is taking extra care with every visit, allowing more time for travel, choosing safer routes, and supporting those we care for to stay steady and confident on their feet.
If you’re out and about, small steps can make a big difference. Wearing suitable footwear, using handrails where possible, and avoiding rushed movements can all help reduce the risk.
Please take care, check in on neighbours where you can, and remember that staying safe is more important than getting somewhere quickly 💙

31/12/2025

New Year’s Eve means different things to different people.
For some, it’s celebration and staying up late. For others, it’s a quiet evening at home, familiar routines, and an early night. All of those ways of marking the moment are valid.
Tonight, our focus is on safety, comfort and calm. Whether that’s supporting a settled routine, creating a peaceful space away from noise, or simply being there to offer reassurance and company, we’re here to help the people we support feel secure and comfortable in their own homes.
As the year gently turns, we’re wishing everyone a safe, calm and comfortable New Year’s Eve 💙

30/12/2025

The space between Christmas and New Year always feels a little different. The pace slows, routines soften, and there’s time for reflection.
For many of the people we support, this quieter period can be comforting, but it can also feel a little lonely. That’s why our team continues to show up with the same care, kindness and familiar faces, whether it’s helping with daily routines, sharing a cup of tea, or simply being there for a chat.
As we gently look ahead to a new year, we just want to say thank you to our carers, our clients and their families for the trust, warmth and connection you bring into our work every day 💙
Here’s to taking things one day at a time and welcoming the new year with care at the heart of it ✨

16/12/2025

Today we're taking a moment to recognise our amazing Harpreet, after reciving some amazing feedback from a collegue,

Dear Team

I hope you are doing well.
I would like to sincerely appreciate my colleague, Harpreet Kaur, for her dedication and professionalism during today’s client visit.

During our morning and lunch visits, we took the client to Beyond the Border and assisted in thoroughly cleaning his room. Although each visit is typically 30 minutes, we both stayed for one full hour each, spending a total of two hours to ensure the client had a safer, cleaner, and more comfortable environment.

What makes Harpreet’s commitment especially admirable is that she is currently in her ninth month of pregnancy. Despite this, she fully contributed to the physical work and actively helped convince the client, who had previously refused assistance from many staff members, to allow us to help with the cleaning. Her patience, honesty, and gentle communication were key in gaining the client’s trust.

We both felt genuinely happy and proud to provide meaningful support and improve the client’s living conditions. I believe Harpreet’s dedication reflects the core values of our organisation and sets a strong example for the team.

I wanted to formally highlight her hard work, integrity, and resilience. Team members like Harpreet add immense value to our services and truly deserve recognition for going above and beyond.

Thank you for your time and understanding.

Warm regards,

Manishkumar Parmar

12/12/2025

Bit of fun this evening, what's the best Christmas film?
👍 Home Alone
❤️ Elf

What's you're favourite Christmas film?

11/12/2025

Christmas Jumper Day
We’re wearing our Christmas jumpers today, and we want to see yours too! 🎄🧶
Share a photo of your festive jumper in the comments and let’s fill the feed with holiday cheer 📸✨

Address

Paignton

Opening Hours

Monday	8:30am - 5pm
Tuesday	8:30am - 5pm
Wednesday	8:30am - 5pm
Thursday	8:30am - 5pm
Friday	8:30am - 5pm

Telephone

01803 710002

Website

http://www.baycaregroup.co.uk/

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Our Philosophy

We believe that all our clients are individuals requiring our special attention. They deserve to be cared for by people who understand and respect their needs, and to feel safe, loved and cared for. We are committed to....

Working with each and every one of our clients, their relatives and their professional healthcare providers to implement their own personal care plan.

Promoting independent living

Delivering care in the client’s home whilst respecting their culture and traditions.