
10/09/2025
🌿A gentle note for cancellations 🌿
This is just a polite reminder to try & give me as much notice as possible when you need to cancel or reschedule your appointments.
When an appointment is missed without notice, I’m often unable to fill that space - which directly impacts my business.
I completely understand that unexpected things happen — life is unpredictable & busy & this makes cancellation unavoidable. If you do need to reschedule, please don't be afraid to message - I will empathise.
Recieving reasonable notice means that I can offer that slot to someone else who may be waiting. As I'm getting busier I do occasionally operate a waiting list for peak times (evening appointments in particular).
This is about valuing our time & helps me continue to provide the best possible care to every client.
This is what I will do to support you: you will get a reminder 24-48 hours before your appointment. This is then your opportunity to cancel or reschedule if you need to.
I want to thank you all for your continued support, for your kindness & understanding. It means more than you know.
If you have any concerns about this or would like to discuss your individual circumstances then do get in touch. I am more than willing to work with you & your situation in a way that is fair on both parties.