Audley Mills Surgery

29/04/2026

In March 2026 there were 275 DNA appointments (Did Not Attend.)

If you need to cancel an appointment please text your name, date of birth and appointment details to
07902 199337.

18/03/2026

05/02/2026

Have you got our new number?

We’ve updated our hospital phone numbers to make it easier for you to reach the right site. Please save these new numbers and share with friends, family and local groups to help us spread the word:
📞 All hospitals: 0300 443 0000
🏥 Broomfield Hospital: 0300 443 0001
🏥 Southend Hospital: 0300 443 0002
🏥 Basildon Hospital: 0300 443 0003

Thank you for helping us keep our community informed.

03/02/2026

Monday 2nd March 2026

We will be moving to a total triage system for all GP appointments from Monday 2nd March.

We have already been using this system for routine requests over the past 3 months, and it has been working well. We hope that by extending it to all GP requests, that this will ensure that everyone is seen in the right place, at the right time, by the right person.

If you need a GP appointment, advice, or a visit, please complete the online triage form via ACCURX (purple box) on our website: www.audleymills.co.uk.
You do not need to download an app.
Both clinical and non-clinical requests can be submitted.

A clinician will review your request and take the appropriate action. If an appointment is needed, this will be arranged or a booking link sent via reception.

We aim to respond to requests on the same day, although during very busy periods routine requests may be answered the next working day.

Requests can be submitted Monday to Friday, 8.00am–6.30pm.

If you have any issues such as problems with internet access, find online forms difficult, have a language barrier, disability, impaired sight, are neurodivergent, or are in mental health crisis, our care navigation team can help you by completing the form over the phone or in person if needed.

You can complete the form for yourself or for someone else, and no login or password is required.

We appreciate your patience and understanding during this transition and hope this will become a successful and effective way for patients to communicate with the surgery.

Practice Website for Audley Mills Surgery

22/01/2026

Audley Mills Surgery has been recognised as Learning Disability Friendly. With familiar faces, annual health checks and dedicated support, they’re helping ma...

07/01/2026

In December 2025 there were 274 DNA appointments (Did Not Attend.)

If you need to cancel an appointment please text your name, date of birth and appointment details to
07902 199337.

23/12/2025

17/12/2025

Local pharmacies open on Christmas Day

17/12/2025

WEDNESDAY 17TH DECEMBER
Today, we have had 10 DNAS (Did not attend) already and it is only 9.20am.
If you cannot attend your appointment for any reason, please text your cancellation to:
07902 199337 leaving your name and appointment details, cancel online or telephone us to cancel.
Appointments are in great demand so, if you cannot attend, please cancel in advance.
Thanks
Practice Manager

11/12/2025

IMPORTANT!
If you are suffering any flu-like symptoms and attending the surgery in person, please wear a face mask and use the hand sanitising stations before and after your visit.
Thank you or your cooperation.

09/12/2025

In November 2025 there were 223 DNA appointments (Did Not Attend.)

If you need to cancel an appointment please text your name, date of birth and appointment details to
07902 199337.