Bluebird Care St Helens

Our Story

Bluebird Care, a leading UK provider of care and support at home, prides itself on keeping people happy and safe in the comfort of their own homes. The company has been operating since 2014 and has established a reputation for delivering unbeatable high-quality care across the community. Bluebird Care St Helens & Warrington is an award-winning company that offers an extensive range of support starting from 30-minute visits up to 24-hour support including assistance with personal care, companionship and outings, medication administration, domestic duties and much more. Their compassionate, cheery, highly-trained team ensures each and every customer is listened to, cared for and continues to live the life they wish whilst working alongside other health professionals to ensure needs are met. Live-in care support is also offered to provide an alternative to a residential home, so that the customer can remain within the familiarity of their own home but with full-time support and companionship, including the social aspects of eating a meal together and social outings. It is the attention to detail that makes the difference and Bluebird Care enables people to have the choice to remain at home rather than moving to residential care. With the extra support, many people have benefited from an improvement in the quality of their lives and the opportunity to continue to do the things that they enjoy. Family members can relax, and even go away, knowing that their loved one is well cared for. At Bluebird Care, they place great importance on staff training and development. They have an experienced management team with all starting their careers as Care Assistants. Their care assistants are hand-picked following an extensive recruitment process and all are trained in house above and beyond industry standards with regular ongoing refreshers and supervision to ensure staff are safe, compliant and confident to provide support. The areas we cover include: • All post codes in the St. Helens, Merseyside area including: Rainford, Eccleston, Rainhill, Billinge, Newton Le Willows and Haydock.

We will always: • Help you to understand our service and agree with you how you would like your care and support provided; • Provide safe, high quality care that is tailored to your specific needs and wishes; • Keep you in control of your care and seek your consent as far you are able; • Protect you from harm by employing compassionate, capable and reliable staff. We only select staff who have the right experience and skills and who are passionate about making a difference to customers’ lives; • Act as a good employer to our staff team and support their professional development to make sure that they have the best skills to do the job well; • Give a service that provides good value for money; • Monitor the quality of our service and regularly ask for your views so that we can make any improvements that may be needed; • Take swift action in response to any concerns about your safety or complaints.