Home Instead Cambridge, UK

11/12/2025

✨ End of Year Christmas Meal with Our Central & Senior Leadership Team ✨

Today we came together for our end-of-year Christmas meal — a wonderful moment to pause, reflect, and celebrate the incredible work of our central and senior leadership team.

This special group has had a truly fantastic year. Their commitment to providing exceptional support never wavers. They lead our key player teams with passion, steadiness, and a deep sense of purpose. They are the people who keep the wheels turning across the business, day in and day out.

As we reach this time of year, it’s natural to look back on what we’ve achieved and ahead to what’s still to come. And what a year it’s been…

🎄 568 clients supported in 2025
🎄 Over 187,000 hours of care delivered

These numbers are mind-blowing — not just for their scale, but because behind every single hour is a person who needed us, and a team who showed up with compassion and professionalism.

A heartfelt thank you to all our teams across the business. Without you, there simply is no Home Instead. We are proud of every one of you and incredibly grateful for the extraordinary work you do.

Here’s to another year of making a difference. ❤️

19/11/2025

Our most recent Basic Life Support training session. ⛑️

Care Pro Eileen and new Care Manager Rebecca received their certificates from Operations Manager Caroline Groves.

10/11/2025

Caroline Groves last day as Care Manager in Cambridge as she moves into her new role as Operations Manager! Congratulations to Caroline, you will be sorely missed by Team Cambridge! 💚

10/11/2025

🌟 Franchise of the Year – Cambridge 🌟
and
🏆 Key Player of the Year – Caroline Groves

I couldn’t be prouder to share that Home Instead Cambridge has been awarded Franchise of the Year at this year’s conference — a truly special achievement for a team that has come such a long way in a short time.

When we took over the Cambridge franchise in January 2023, it was clear that the culture and atmosphere were very different to what we were used to. We needed to reset the whole business — including relocating to a central, prominent Cambridge office — and rebuild the culture from the ground up.

The introduction of Caroline Groves to the team was absolutely instrumental in that turnaround. Caroline worked tirelessly alongside Caz (reliability and respect award winner) to embed our values, shift the culture, and attract some incredible new people to the team. The results speak for themselves:
✅ One of the fastest-growing offices in the network
✅ Best-improved PEAQ survey results
✅ Full compliance with National Office standards
But most importantly — the Cambridge office now feels like one of our Norfolk branches: positive, caring, and full of energy.

Caroline has truly worked wonders, and it’s been brilliant to see her move into her new Group Operations Manager role. She has a unique ability to stay upbeat and find positives even on the toughest days — her “Win the Week” initiative and infectious enthusiasm have become part of our DNA.

We’re incredibly lucky to have her. 💜

07/11/2025

🎉 Key Player Values Awards 2025 🎉

We’ve tried to keep the conference spam to a minimum… but we couldn’t miss the chance to shine a light on our amazing Values Award Winners! 💜

These awards celebrate the people who truly live and breathe our Home Instead values — every single day.

🏆 Reliability & Respect – Caroline (Cambridge)
‘Caz’ is a rock for her team and the wider business — always dependable, always supportive, and a steady presence for the whole group.

🏆 Quality – Kimberly (Mid Norfolk)
A true stickler for standards, Kim is as passionate about quality as they come — whether it’s crafting a care plan or ensuring the highest level of care, she never settles for “good enough.”

🏆 Relationships – Abbie (Mid Norfolk)
Abbie is the glue that holds the Mid Norfolk team together. Always warm and welcoming, she brings positive energy to every conversation — especially when you pop into our Hingham office!

🏆 Colleagues’ Choice Award – Carley Bird
Voted for by our Key Players themselves, Carley isn’t just finance — she’s Home Instead through and through. Whether it’s helping with on-call, supporting a local office, or stepping in for a teammate, she’s always there when it matters most.

A huge congratulations to all our winners — each of you embodies what makes Home Instead special. 🌟

We’ve still got a couple more awards to announce yet… stay tuned! 👀

31/10/2025

Happy Halloween from Home Instead Norfolk. 🎃

Whether you’re enjoying a quiet evening in or having a little fun with treats, we wish you a safe and cosy day. Stay safe, warm, and happy this evening!

03/10/2025

Final preparations are underway – speeches being fine-tuned, PowerPoints polished, and certificates printed. It’s just a few weeks until our annual group conference, and excitement is building.

One of the highlights every year is celebrating our Care Professional of the Year. This year, we’ve been filming all five incredible contenders – each with their own powerful story of care, compassion, and dedication. I can’t wait to see them celebrated on the big screen at conference.

Looking back, last year’s winner Sue set such a high bar. Have you ever seen a more naturally caring person? Her compassion shines through in everything she does, and her story continues to inspire us all.

If you haven’t seen it, take a few minutes to watch Sue’s film – it says more than words ever could:
👉 https://youtu.be/9ZAsjsgdBWY?si=3GBEFkEYPlxg9vhU

Here’s to another year of recognising the incredible people who make Home Instead so special.

Enjoy the videos and music that you love, upload original content and share it all with friends, family and the world on YouTube.

01/10/2025

Supporting Someone with Dementia? Join Our Talk! 👇

Get essential information and practical tips at our Dementia Awareness Talk in Cambridge!

This session, designed by former carer Beth Britton MBE, is packed with useful insights on communication, home optimisation, peer support, medication management, and more.

Date: Monday 13th October 2025
Time: 12 PM
Location: The Clay Farm Centre, Hobson Square, Trumpington, Cambridge CB2 9FN

Come and discover valuable resources to help you on your journey. Email caroline.groves@homeinstead.co.uk to secure your FREE ticket.

17/09/2025

Our care manager Caroline took a leap of faith on Sunday when she did a skydive for Tapping House Hospice, she describes it as 'the most terrifying but most amazing experience', she would absolutely do it again! 🪂

10/09/2025

FREE Dementia Awareness Talk in Cambridge! 🧠

Are you living with or supporting someone with dementia? Get practical advice and discover new resources at our upcoming talk!

Join us on Monday 13th October 2025, at 12 PM at The Clay Farm Centre, Hobson Square, Trumpington, Cambridge CB2 9FN

This session, crafted by experienced former carer Beth Britton MBE, will cover:

Practical tips for home environment and communication
Guidance on life story work
Where to find peer support for individuals with dementia and their carers
Managing medication and supporting wellbeing
Information on rehabilitation and local/national support, including how Home Instead can help.

Don't miss this valuable opportunity! Email caroline.groves@homeinstead.co.uk to secure your ticket.

23/07/2025

Our Care Pro Support, Mark, being awarded with the Home Instead 'Reliability & Respect' Values Award by Care Manager, Caroline. Mark was nominated by two of his colleagues who have witnessed his hard work and dedication, he is always going the extra mile!

23/07/2025

Care Professional Fadzai received her Care Certificate after successfully completing her modules and practical training. Congratulations Fadzai! 🫶