We believe in providing care that allows people to remain independent and to lead their lives with complete comfort surrounded by their family and friends. We have invested into new technology that allows live information for each call you or your loved ones receive. At Prioritising People we aim to provide a complete solution which allows our clients complete peace of mind. Our home care involves
one or more visit’s a day for an hour or more to help with everyday tasks. We work alongside with Local authorities in your area to deliver community care by the community. We are proud to say that our service is personal, we are committed to our clients that they will be treated as individuals and not as numbers. We endeavour to provide a service which respects your wishes, privacy and dignity. Your information is confidential and treated with the utmost care. We have a unique online system which family can use to check on services received from us on a daily basis. This allows access to notes, medication and tasks completed. You will receive a full-service home care provider that will manage your support from start to finish, this fully managed service is only possible because we are registered, licensed and regulated to provide this support by the CQC . Every single one of our carers are directly employed. We never use agency staff . It means we can ensure that each of our carers are delivering care to our high standards and that they are each fully supported in their roles.. As carers are direct employees, we manage each carer’s pay and benefits, including their holiday pay and pension contributions. Each of them have an assigned line manager and support system, someone to go to with concerns or if they themselves need extra support. We believe in supporting our carers so they can support you. We’re available 24/7 if they need extra help and are proud to have an open door policy to support our lovely team.
Looking for care ? Call our dedicated team in your area; covering areas from Whitby, Teesside, Alnwick.
01642 676527 TEESSIDE
01947 466383 WHITBY
01665 477797 ALNWICK
