24/03/2023
Hi Everyone 😁 as most of you are aware I am a licensed Trainer for Total Wellbeing Matters.
From a young age, I displayed a passion to help others, so a natural career choice was to work in customer service. I pride myself on being naturally personable and always professional, thriving to make my customers happy. A happy customer is a long-time customer with mutual trust.
When I moved into a senior management role with a FTSE100 company I found I could continue my interest but now focus on my team, for them to be “Happy Customers” this meant they had to be happy in themselves, and this is where my passion for Mental Health awareness started.
I joined a local Somerset business to lead the implementation of a world class customer journey, to deliver a truly world class customer experience, the people delivering it have to be engaged.
For this to happen, I needed the skills and understanding to ensure our colleagues were given the support and help when needed. I asked the question -"How could we pride ourselves on being about our people but not really understand mental health?"
Which led the actions to me becoming a fully trained Mental Health first aider & Total Wellbeing Trainer through Amanda’s amazing trust and guidance, the managing director of Total Wellbeing Matters who asked me to join the journey.
The results were beyond anything I thought possible, my learnings and experiences have given me a unique opportunity to help other businesses. The third stage in my career has now started, from customers, to colleagues and to companies.
L.E.F.T. is my new mission to help create a culture where conversations about Mental Health in the workplace are normalised. This will create a better and safer workplace for your staff and, in turn, improve the productivity of your company, your retention, and your brand.
LEARN - to empower a better understanding
ENCOURAGE - others to do what's right and inspire
FIGHT - the stigma behind mental health
TALK – find a communication that makes a difference
Ready to join the journey and make a difference? contact me
